Re: Crash on IE opening (other browsers too)
Is the error message like Fatal Exception *0E* 06 - followed by the numbers
& letters? Do you have a firewall installed, and if so, have you disabled
it or uninstalled/reinstalled it? Same with an antivirus program?
Error Message: A Fatal Exception 06 Has Occurred at...
http://support.microsoft.com/?kbid=190123
See these articles for general troubleshooting on these errors:
Understanding and Troubleshooting Unrecoverable Errors (Faults) in Internet
Explorer
http://support.microsoft.com/default.aspx?scid=kb;en-us;276393
What Are Fatal Exception Errors
http://support.microsoft.com/default.aspx?scid=kb;en-us;150314
You could try repairing IE -
Description of the Internet Explorer Repair Tool
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q194177
You mention this happens when opening other browsers as well. Are you
connected to the internet or your ISP already when you open IE or the other
browsers, or are you letting them initialize the connection? Are they set
to the same home page?
This may be caused by spyware/malware that's gotten installed on
your system. Use Ad-Aware, MSAS and/or Spybot Search & Destroy to remove
it.
Microsoft Anti-Spyware (beta)
http://www.microsoft.com/athome/security/spyware/software/default.mspx
Ad-Aware: http://www.lavasoftusa.com/
Spybot: http://www.safer-networking.org/en/index.html
Good sites on how to install and use Spybot -
http://www.safer-networking.org/en/tutorial/index.html
http://tomcoyote.com/SPYBOT/index1.php
Also download a winsock repair tool, to have just in case cleaning up
anything found breaks it - or in this case, it's already broken:
Winsock repair tools:
LSPFix- all versions of Windows http://www.cexx.org/lspfix.zip
Winsock2 Fix- Win98, ME
http://www.bu.edu/pcsc/internetaccess/winsock2fix.html
LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
More information here:
http://www.spywareinfo.com/
http://inetexplorer.mvps.org/Darnit.html
http://www.doxdesk.com/parasite/ - runs a little script when loading page to
check for common parasites
If no joy, in IE go to Tools...Internet Options...Advanced tab, Browsing
section, uncheck "Enable third-party browser extensions", click Apply, click
Okay, reboot. If that solves your problem, then more troubleshooting is
needed to find out exactly which program, or Browser Helper Object (BHO) is
causing this problem. You don't want to leave it at that, as some BHOs are
useful or necessary - like Adobe Acrobat for reading .pdf files or an
essential component of Norton AV. Get BHODemon -
http://www.definitivesolutions.com/bhodemon.htm - read all about BHOs.
Disable all items, and then gradually replace one or two at a time to narrow
down the culprit.
If all the above fails, then the problem could be something new that the
spyware cleaners above don't have in their databases yet. In that case....
HijackThis direct download:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip
Tutorial on how to use HijackThis:
http://www.spywareinfo.com/~merijn/htlogtutorial.html
Then post it's output log to the forum here for analysis and feedback by the
parasite experts:
http://www.spywareinfo.com/forums/
Or the other HijackThis Logs forums listed here:
http://www.spywareinfo.com/~merijn/forums.html
Or try this program to get some of the most nasty malware:
CWShredder direct download:
http://aumha.org/downloads/cwshredder.zip
An alternate resource for all of this and more:
http://www.aumha.org/secure.htm
--
Jon R. Kennedy
Charlotte, NC, USA
jkennedy2@carolina.rr.com
"chartbear" wrote in message
news:F1F6235E-BE08-4A06-ADE2-8C9B98462078@microsoft.com...
> Since a march ms auto update I can't run any browser. I had also updated
> my
> directx version at that time which can't be uninstalled
>
> On opening I get an 06 error:
> a fatal exception 06 has occurred at 0000:000014F8, or 0000:000014E9
>
> I'm running 98
> Tried getting rid of all spy ware etc. no help. Any suggestions on how I
> can get back to using the internet (on my own computer!)
> AM
date: Thu, 30 Jun 2005 17:52:50 -0400
author: Jon Kennedy
