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date: Sat, 8 Oct 2005 16:20:01 -0700,
group: microsoft.public.windows.inetexplorer.ie55.browser
back
Re: shdoclc.dll/dnserror.htm error
"dresdenron" wrote in message
news:767F3DAC-BDF8-436C-8752-5D1B74B4B1AE@microsoft.com
> Running WINME on a 900mhz Dell. Can't access web pages with IE, says
> page not found then at bottom of IE screen get:
> res://c:windows\system\shdoclc.dll/dnserror.htm
>
> System has Fix-IT running on it but I ran Stinger a found a couple of
> viruses then downloaded and ran new version of Ad-Aware but had to use
> definition file from a CD because Ad-Aware can't update on this
> machine. Cleaned out Temp directoty, recycle bin, Temporary Internet
> files, history, etc. Ran Hijackthis and didn't find any problems with
> that.
>
> Basically connection to ISP goes O.K. then IE says it is opening web
> page (for example www.yahoo.com) At this point IE progress bar starts
> and moves some then restarts a couple of times before producing
> Cannot Find Server and Cannot Open Page error messages. Then at
> bottom of IE screen get:
> res://c:windows\system\shdoclc.dll/dnserror.htm
>
> System has been running O.K. for several months then this problem
> started about 2 weeks ago.
>
> Any help would be appreciated.
>
> Ron
First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx
CAUTION!!!!! Removing some spyware can damage the Winsock stack and you may
not be able to connect to the Internet. Before you try to remove spyware,
download a copy of LSP-Fix - a free program to repair damaged Winsock 2
stacks AFTER you remove the software (all Windows versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset
See
Dealing with Unwanted Spyware and Parasites
http://mvps.org/winhelp2002/unwanted.htm
Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/data/tshoot.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com
--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
date: Sun, 9 Oct 2005 04:04:45 -0500
author: Frank Saunders, MS-MVP OE
Re: shdoclc.dll/dnserror.htm error
"Frank Saunders, MS-MVP OE" wrote:
> "dresdenron" wrote in message
> news:767F3DAC-BDF8-436C-8752-5D1B74B4B1AE@microsoft.com
> > Running WINME on a 900mhz Dell. Can't access web pages with IE, says
> > page not found then at bottom of IE screen get:
> > res://c:windows\system\shdoclc.dll/dnserror.htm
> >
> > System has Fix-IT running on it but I ran Stinger a found a couple of
> > viruses then downloaded and ran new version of Ad-Aware but had to use
> > definition file from a CD because Ad-Aware can't update on this
> > machine. Cleaned out Temp directoty, recycle bin, Temporary Internet
> > files, history, etc. Ran Hijackthis and didn't find any problems with
> > that.
> >
> > Basically connection to ISP goes O.K. then IE says it is opening web
> > page (for example www.yahoo.com) At this point IE progress bar starts
> > and moves some then restarts a couple of times before producing
> > Cannot Find Server and Cannot Open Page error messages. Then at
> > bottom of IE screen get:
> > res://c:windows\system\shdoclc.dll/dnserror.htm
> >
> > System has been running O.K. for several months then this problem
> > started about 2 weeks ago.
> >
> > Any help would be appreciated.
> >
> > Ron
>
> First eliminate any spyware.
> What You Should Know About Spyware
> http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx
>
> CAUTION!!!!! Removing some spyware can damage the Winsock stack and you may
> not be able to connect to the Internet. Before you try to remove spyware,
> download a copy of LSP-Fix - a free program to repair damaged Winsock 2
> stacks AFTER you remove the software (all Windows versions)
> http://www.cexx.org/lspfix.htm
> Winsockfix for W95, W98, ME, NT, 2000, XP
> http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
> Directions here: http://www.tacktech.com/display.cfm?ttid=257
> WinXP:
> Get WinSockxpFix
> http://www.spychecker.com/program/winsockxpfix.html
> How to Reset Internet Protocol (TCP/IP) in Windows XP
> http://support.microsoft.com/kb/299357
> In WinXP SP2: You can fix Winsock by going to Start | Run and typing
> CMD
> In the command window type
> netsh winsock reset
>
> See
> Dealing with Unwanted Spyware and Parasites
> http://mvps.org/winhelp2002/unwanted.htm
> Help with Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://aumha.net/viewtopic.php?t=5878
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/data/tshoot.htm
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine.blogspot.com
>
> --
> Frank Saunders, MS-MVP OE
> Please respond in Newsgroup only. Do not send email
> http://www.fjsmjs.com
> Protect your PC
> http://www.microsoft.com./athome/security/protect/default.aspx
> http://defendingyourmachine.blogspot.com/
>
>
> Frank,
Thanks for your response. But I had already read this answer that you posted
to someone else. I have run the anti-spyware tools and didn't help. have
already run LPs-Fix and have ran Hijackthis and turned in logs to security
forums(such as castle Cops) which said the log was clean. Not running XP so
that part doesn't help.
Anthing else to try than the above?
Ron
date: Sun, 9 Oct 2005 07:31:02 -0700
author: dresdenron
Re: shdoclc.dll/dnserror.htm error
Hi,
What type of internet connection- dial-up, cable, dsl?
Have you tried disabling any third-party security/privacy programs which
might be causing this?
Try deleting the History folder and the Temporary Internet Files folder. See
the instructions at http://mvps.org/winhelp2002/delcache.htm Delete the
*folders* don't just delete the files.
I would try to fix this problem first, but you should, for security reasons,
upgrade to IE6.
What's link to the HijackThis log?
Don
[MS MVP- IE]
"dresdenron" <dresdenron[at]discussions.microsoft.com> wrote in message
news:767F3DAC-BDF8-436C-8752-5D1B74B4B1AE@microsoft.com...
> Running WINME on a 900mhz Dell. Can't access web pages with IE, says page
not
> found then at bottom of IE screen get:
> res://c:windows\system\shdoclc.dll/dnserror.htm
>
> System has Fix-IT running on it but I ran Stinger a found a couple of
> viruses then downloaded and ran new version of Ad-Aware but had to use
> definition file from a CD because Ad-Aware can't update on this machine.
> Cleaned out Temp directoty, recycle bin, Temporary Internet files,
history,
> etc. Ran Hijackthis and didn't find any problems with that.
>
> Basically connection to ISP goes O.K. then IE says it is opening web page
> (for example www.yahoo.com) At this point IE progress bar starts and moves
> some then restarts a couple of times before producing Cannot Find Server
and
> Cannot Open Page error messages. Then at bottom of IE screen get:
> res://c:windows\system\shdoclc.dll/dnserror.htm
>
> System has been running O.K. for several months then this problem started
> about 2 weeks ago.
>
> Any help would be appreciated.
>
> Ron
date: Mon, 10 Oct 2005 05:03:27 -0500
author: Don Varnau don_04[at]varnau[dot]org
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