Have 3 Windows 2000 SP4 boxes all patches are installed with the exception of MS07-055. This is the log file: 0.797: ================================================================================ 0.797: 2007/10/15 13:04:27.212 (local) 0.797: d:\7385b24811176018c27ccca3\update\UPDATE.EXE (version 6.2.29.0) 0.797: Hotfix started with following command line: 0.984: FileVersion of C:\WINNT\system32\oieng400.dll is Not Equal To 5.0.2195.6601 0.984: FileVersion of C:\WINNT\system32\oieng400.dll is Not Equal To 5.00.2195.6770 0.984: Condition Check for Line 1 of PreRequisite returned FALSE 0.984: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102 0.984: KB923810 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB923810 failed. For More details check the Log File c:\winnt\KB923810.log 1.000: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102 1.000: Setup cannot continue because one or more prerequisites required to install KB923810 failed. For More details check the Log File c:\winnt\KB923810.log 4.047: Message displayed to the user: Setup cannot continue because one or more prerequisites required to install KB923810 failed. For More details check the Log File c:\winnt\KB923810.log 4.047: User Input: OK 4.047: Update.exe extended error code = 0xf0f4 4.047: Update.exe return code was masked to 0x643 for MSI custom action compliance. Please if someone can render some assistance that would be great. Thanks.
Read my post here on 2007-10-11 Regards, rusga "BLCM05" wrote in message news:AFD8A560-DF66-4E69-90D5-87465C3477FE@microsoft.com... > Have 3 Windows 2000 SP4 boxes all patches are installed with the exception of > MS07-055. This is the log file: > > 0.797: > ============================================================================ ==== > 0.797: 2007/10/15 13:04:27.212 (local) > 0.797: d:\7385b24811176018c27ccca3\update\UPDATE.EXE (version 6.2.29.0) > 0.797: Hotfix started with following command line: > 0.984: FileVersion of C:\WINNT\system32\oieng400.dll is Not Equal To > 5.0.2195.6601 > 0.984: FileVersion of C:\WINNT\system32\oieng400.dll is Not Equal To > 5.00.2195.6770 > 0.984: Condition Check for Line 1 of PreRequisite returned FALSE > 0.984: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102 > 0.984: KB923810 Setup encountered an error: Setup cannot continue because > one or more prerequisites required to install KB923810 failed. For More > details check the Log File c:\winnt\KB923810.log > 1.000: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102 > 1.000: Setup cannot continue because one or more prerequisites required to > install KB923810 failed. For More details check the Log File > c:\winnt\KB923810.log > 4.047: Message displayed to the user: Setup cannot continue because one or > more prerequisites required to install KB923810 failed. For More details > check the Log File c:\winnt\KB923810.log > 4.047: User Input: OK > 4.047: Update.exe extended error code = 0xf0f4 > 4.047: Update.exe return code was masked to 0x643 for MSI custom action > compliance. > > > Please if someone can render some assistance that would be great. Thanks.
I did try that before I posted this. The files are actually the new files however it is still saying it failed. I was trying to see if there was some way to fool the scanner into thinking that the update was done. We dont use the kodak stuff. "rusga" wrote: > Read my post here on 2007-10-11 > > Regards, > rusga > > "BLCM05" wrote in message > news:AFD8A560-DF66-4E69-90D5-87465C3477FE@microsoft.com... > > Have 3 Windows 2000 SP4 boxes all patches are installed with the exception > of > > MS07-055. This is the log file: > > > > 0.797: > > > ============================================================================ > ==== > > 0.797: 2007/10/15 13:04:27.212 (local) > > 0.797: d:\7385b24811176018c27ccca3\update\UPDATE.EXE (version 6.2.29.0) > > 0.797: Hotfix started with following command line: > > 0.984: FileVersion of C:\WINNT\system32\oieng400.dll is Not Equal To > > 5.0.2195.6601 > > 0.984: FileVersion of C:\WINNT\system32\oieng400.dll is Not Equal To > > 5.00.2195.6770 > > 0.984: Condition Check for Line 1 of PreRequisite returned FALSE > > 0.984: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102 > > 0.984: KB923810 Setup encountered an error: Setup cannot continue because > > one or more prerequisites required to install KB923810 failed. For More > > details check the Log File c:\winnt\KB923810.log > > 1.000: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102 > > 1.000: Setup cannot continue because one or more prerequisites required to > > install KB923810 failed. For More details check the Log File > > c:\winnt\KB923810.log > > 4.047: Message displayed to the user: Setup cannot continue because one or > > more prerequisites required to install KB923810 failed. For More details > > check the Log File c:\winnt\KB923810.log > > 4.047: User Input: OK > > 4.047: Update.exe extended error code = 0xf0f4 > > 4.047: Update.exe return code was masked to 0x643 for MSI custom action > > compliance. > > > > > > Please if someone can render some assistance that would be great. Thanks. > > >
Hi, I would start here: HKLM\Microsoft\Windows\CurrentVersion\Uninstall I'd try to create ...\Unistall\KB923810 to see if it works. And Google a lot. As is, rusga "BLCM05" wrote in message news:7C1F65E7-DF70-4F13-BADD-C8BED0784F11@microsoft.com... > I did try that before I posted this. The files are actually the new files > however it is still saying it failed. I was trying to see if there was some > way to fool the scanner into thinking that the update was done. We dont use > the kodak stuff. > > "rusga" wrote: > > > Read my post here on 2007-10-11 > > > > Regards, > > rusga > > > > "BLCM05" wrote in message > > news:AFD8A560-DF66-4E69-90D5-87465C3477FE@microsoft.com... > > > Have 3 Windows 2000 SP4 boxes all patches are installed with the exception > > of > > > MS07-055. This is the log file: > > > > > > 0.797: > > > > > ============================================================================ > > ==== > > > 0.797: 2007/10/15 13:04:27.212 (local) > > > 0.797: d:\7385b24811176018c27ccca3\update\UPDATE.EXE (version 6.2.29.0) > > > 0.797: Hotfix started with following command line: > > > 0.984: FileVersion of C:\WINNT\system32\oieng400.dll is Not Equal To > > > 5.0.2195.6601 > > > 0.984: FileVersion of C:\WINNT\system32\oieng400.dll is Not Equal To > > > 5.00.2195.6770 > > > 0.984: Condition Check for Line 1 of PreRequisite returned FALSE > > > 0.984: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102 > > > 0.984: KB923810 Setup encountered an error: Setup cannot continue because > > > one or more prerequisites required to install KB923810 failed. For More > > > details check the Log File c:\winnt\KB923810.log > > > 1.000: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102 > > > 1.000: Setup cannot continue because one or more prerequisites required to > > > install KB923810 failed. For More details check the Log File > > > c:\winnt\KB923810.log > > > 4.047: Message displayed to the user: Setup cannot continue because one or > > > more prerequisites required to install KB923810 failed. For More details > > > check the Log File c:\winnt\KB923810.log > > > 4.047: User Input: OK > > > 4.047: Update.exe extended error code = 0xf0f4 > > > 4.047: Update.exe return code was masked to 0x643 for MSI custom action > > > compliance. > > > > > > > > > Please if someone can render some assistance that would be great. Thanks. > > > > > >
Did you try editing the inf file as listed in this article? http://support.microsoft.com/default.aspx/kb/923810 This worked for me on a Windows 2003 server that was an upgrade from W2K and still had the Kodak Imaging files on it. "BLCM05" wrote: > I did try that before I posted this. The files are actually the new files > however it is still saying it failed. I was trying to see if there was some > way to fool the scanner into thinking that the update was done. We dont use > the kodak stuff. > > "rusga" wrote: > > > Read my post here on 2007-10-11 > > > > Regards, > > rusga > > > > "BLCM05" wrote in message > > news:AFD8A560-DF66-4E69-90D5-87465C3477FE@microsoft.com... > > > Have 3 Windows 2000 SP4 boxes all patches are installed with the exception > > of > > > MS07-055. This is the log file: > > > > > > 0.797: > > > > > ============================================================================ > > ==== > > > 0.797: 2007/10/15 13:04:27.212 (local) > > > 0.797: d:\7385b24811176018c27ccca3\update\UPDATE.EXE (version 6.2.29.0) > > > 0.797: Hotfix started with following command line: > > > 0.984: FileVersion of C:\WINNT\system32\oieng400.dll is Not Equal To > > > 5.0.2195.6601 > > > 0.984: FileVersion of C:\WINNT\system32\oieng400.dll is Not Equal To > > > 5.00.2195.6770 > > > 0.984: Condition Check for Line 1 of PreRequisite returned FALSE > > > 0.984: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102 > > > 0.984: KB923810 Setup encountered an error: Setup cannot continue because > > > one or more prerequisites required to install KB923810 failed. For More > > > details check the Log File c:\winnt\KB923810.log > > > 1.000: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102 > > > 1.000: Setup cannot continue because one or more prerequisites required to > > > install KB923810 failed. For More details check the Log File > > > c:\winnt\KB923810.log > > > 4.047: Message displayed to the user: Setup cannot continue because one or > > > more prerequisites required to install KB923810 failed. For More details > > > check the Log File c:\winnt\KB923810.log > > > 4.047: User Input: OK > > > 4.047: Update.exe extended error code = 0xf0f4 > > > 4.047: Update.exe return code was masked to 0x643 for MSI custom action > > > compliance. > > > > > > > > > Please if someone can render some assistance that would be great. Thanks. > > > > > >
