Setup licenses on the Windows 2003 License Server   

Hi to All,

after registration MSDN AA licences for X devices
I want to add Y user licences. The lic process allows
this, but the latter has status

Not Applicable

There is an error in the Event Viewer pointing to the
license exe file....

Any idea? What is the problem?

TIA
Rgds,
Milos

date: Thu, 9 Feb 2006 20:25:10 +0100   author:   Milos Puchta mpuchta@. nospam.post.cz

Re: Setup licenses on the Windows 2003 License Server   

The "Not Applicable" is by design.
Per User TS CALs are currently unmanaged, that's why they are 
listed as "N/A". You have to keep track of the usage by hand.

This is documented here:

823313 - Windows Server 2003 Terminal Server licensing issues and 
requirements for deployment 
http://support.microsoft.com/?kbid=823313

Note that you can mix Per Device and Per User TS CALs on a single 
TS Licensing server, but each Terminal Server will only be able to 
use either Per Device or Per User licenses, not both.

Can you give the EventID and Source of the error in the EventLog?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting:  http://ts.veranoest.net
SQL troubleshooting: http://sql.veranoest.net
___ please respond in newsgroup, NOT by private email ___

"Milos Puchta" <mpuchta@. nospam.post.cz> wrote on 09 feb 2006 in 
microsoft.public.windowsnt.terminalserver.setup:

> Hi to All,
> 
> after registration MSDN AA licences for X devices
> I want to add Y user licences. The lic process allows
> this, but the latter has status
> 
> Not Applicable
> 
> There is an error in the Event Viewer pointing to the
> license exe file....
> 
> Any idea? What is the problem?
> 
> TIA
> Rgds,
> Milos

date: Fri, 10 Feb 2006 14:08:19 -0800   author:   Vera Noest [MVP]

Re: Setup licenses on the Windows 2003 License Server   

Vera,

> Can you give the EventID and Source of the error in the EventLog?

I am sorry for my late response, we have had some server room reconstruction
and there was no network connectivity for some time

Here is info from the Application log:
Faulting application licmgr.exe, version 5.2.3790.1830, faulting module 
licmgr.exe,
version 5.2.3790.1830, fault address 0x000000000001093e.

Source          Application Error
Error ID        1000

and next
The application, C:\OS\system32\licmgr.exe, generated an application error
The error occurred on 02/09/2006 @ 19:57:24.361 The exception generated
was c0000005 at address 000000010001093E (licmgr)

Source     Dr Watson
Error ID   4097

and next is again application error
Reporting queued error: faulting application licmgr.exe, version 
5.2.3790.1830,
faulting module licmgr.exe, version 5.2.3790.1830, fault address 
0x000000000001093e.

Source    Application Error
Error ID  1004
TIA
Rgds,

Milos

date: Sat, 18 Feb 2006 18:29:01 +0100   author:   Milos Puchta mpuchta@. nospam.post.cz

Re: Setup licenses on the Windows 2003 License Server   

Assuming that you are running SP1, it seems that you have the 
problem described here:

910088 - The Terminal Server Licensing tool may unexpectedly quit 
after you install Windows Server 2003 Service Pack 1 on a Terminal 
Server
http://support.microsoft.com/?kbid=910088

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting:  http://ts.veranoest.net
SQL troubleshooting: http://sql.veranoest.net
___ please respond in newsgroup, NOT by private email ___


"Milos Puchta" <mpuchta@. nospam.post.cz> wrote on 18 feb 2006 in
microsoft.public.windowsnt.terminalserver.setup: 

> Vera,
> 
>> Can you give the EventID and Source of the error in the
>> EventLog? 
> 
> I am sorry for my late response, we have had some server room
> reconstruction and there was no network connectivity for some
> time 
> 
> Here is info from the Application log:
> Faulting application licmgr.exe, version 5.2.3790.1830, faulting
> module licmgr.exe,
> version 5.2.3790.1830, fault address 0x000000000001093e.
> 
> Source          Application Error
> Error ID        1000
> 
> and next
> The application, C:\OS\system32\licmgr.exe, generated an
> application error The error occurred on 02/09/2006 @
> 19:57:24.361 The exception generated was c0000005 at address
> 000000010001093E (licmgr) 
> 
> Source     Dr Watson
> Error ID   4097
> 
> and next is again application error
> Reporting queued error: faulting application licmgr.exe, version
> 5.2.3790.1830,
> faulting module licmgr.exe, version 5.2.3790.1830, fault address
> 0x000000000001093e.
> 
> Source    Application Error
> Error ID  1004
> TIA
> Rgds,
> 
> Milos

date: Sat, 18 Feb 2006 11:48:46 -0800   author:   Vera Noest [MVP]