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date: Thu, 15 Sep 2005 08:53:08 -0700,    group: microsoft.public.windowsnt.setup        back       


touchscreen stop working after installing sp6a on WinNT4.0 worksta   
Hi all,

I have an NCR machine with windows nt workstation 4.0 sp 3 on it. In this 
machine I have a client application that uses the machine touchscreen to 
capture data. It is a requirement to keep this application working with the 
touchscreen capturing data.

I need to install a new application on this machine. The new app requires 
DotNet installed on this machine. And to install DotNet platform I am 
required to install SP6a for Win nt workstation 4.0. 

Problems started when I installed SP6a,  because inmedialty touchscreen 
stops working.

In my research of the solution, I found that the reason why this is 
happening is because sp6a reserves irq12 for PS/2 mouse and this touchscreen 
also sends info to system using com9 with irq12. Not the case for SP3 where 
irq12 is not attached to PS/2 mouse and touchscreen can used it. I also found 
a very specific work around for this problem. It was to disable PS/2 mouse 
using setup to "free up" irq12. I did it, but still I am not able to use the 
touchscreen, it does not matter how I configure it. All the time I have no 
touchscreen answer at all.

To recover the touchscreen for the old application,  I uninstalled SP6a and 
reverse setup information to its original state.

Any help will be highly appreciated.
date: Thu, 15 Sep 2005 08:53:08 -0700   author:   edjamova

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