here is my problem . i have just gotten a virus on this computer and cannot figure something out. i used trojan remover to get rid of it. now when i try to run the windows xp 2008 security scan it keeps asking for a email and a registation key. i dont have any idea what eamil i would have used when it was purchased or where i can get a registation key. can anyone help me with this it says virus protection not found and i need this to get it fixed
From: "jimmyjames" | here is my problem . i have just gotten a virus on this computer and cannot | figure something out. i used trojan remover to get rid of it. now when i try | to run the windows xp 2008 security scan it keeps asking for a email and a | registation key. i dont have any idea what eamil i would have used when it | was purchased or where i can get a registation key. can anyone help me with | this it says virus protection not found and i need this to get it fixed Please define "windows xp 2008 security scan". -- Dave http://www.claymania.com/removal-trojan-adware.html Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
the little icon by the clock that says 'xp antivirus 2008" it says virus protection not found. the when i click the recommendations button it asks for a email addy i used for registration and the registration key "David H. Lipman" wrote: > From: "jimmyjames" > > | here is my problem . i have just gotten a virus on this computer and cannot > | figure something out. i used trojan remover to get rid of it. now when i try > | to run the windows xp 2008 security scan it keeps asking for a email and a > | registation key. i dont have any idea what eamil i would have used when it > | was purchased or where i can get a registation key. can anyone help me with > | this it says virus protection not found and i need this to get it fixed > > Please define "windows xp 2008 security scan". > > > -- > Dave > http://www.claymania.com/removal-trojan-adware.html > Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp > > >
From: "jimmyjames" | the little icon by the clock that says 'xp antivirus 2008" | it says virus protection not found. the when i click the recommendations | button it asks for a email addy i used for registration and the registration | key That is a Rogue anti malware and is in itself malware. thus you are infected! Use the following utility to clean your PC. Malwarebytes Anti-Malware http://www.malwarebytes.org/mbam/program/mbam-setup.exe -- Dave http://www.claymania.com/removal-trojan-adware.html Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
jimmyjames wrote: > here is my problem . i have just gotten a virus on this computer > and cannot figure something out. i used trojan remover to get rid > of it. now when i try to run the windows xp 2008 security scan it > keeps asking for a email and a registation key. i dont have any > idea what eamil i would have used when it was purchased or where i > can get a registation key. can anyone help me with this it says > virus protection not found and i need this to get it fixed You are still infected. A few choices... - Wipe it. Start with a clean install - Take it to someone who can clean it up for you (know they may wipe it.) - Start researching yourself to clean it up (know you may end up wiping it.) If you are going to try cleaning it up yourself - get the free removers from: - http://www.superantispyware.com/ - http://www.malwarebytes.org/ As a start. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html