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date: Sat, 5 Jul 2008 16:51:01 -0700,    group: microsoft.public.windowsxp.print_fax        back       


FAX Console says MS Shared Printer Driver is not Installed   
FAX Printer shows up in Installed printers, but when I try to view Prperties 
I get the above message. I was having this problem before I recently 
installed SP3. I read "Magsmom" post and downloaded and tried to install the 
Hotfix in KB884018. I received the message that it was not installed since 
SP3 was later than the hotfix. I also ran the Command Line :"esentutl /p 
%windir%\security\database\secedit.sdb"
which also didn't fix the problem. FAX console runs very well except for 
this. I was able to send and receive FAXes before, even after SP2. Is it 
possible to reinstall the printer driver?
 
Phil Runyon 57
date: Sat, 5 Jul 2008 16:51:01 -0700   author:   Foxmark

Re: FAX Console says MS Shared Printer Driver is not Installed   
FWIW, I've only seen two or three similar reports on the XP Fax service post
SP3 install and yours is the first indicating that the current fixes don't
work.  In two of the other cases, removing SP3 solved the problem.  I have
no idea if that would help you, but it's all I can suggest right now.

Hal
-- 
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ.   NBC   Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Foxmark"  wrote in message
news:D44AF9B0-0627-4FE3-A372-4D14C301D57C@microsoft.com...
> FAX Printer shows up in Installed printers, but when I try to view
Prperties
> I get the above message. I was having this problem before I recently
> installed SP3. I read "Magsmom" post and downloaded and tried to install
the
> Hotfix in KB884018. I received the message that it was not installed since
> SP3 was later than the hotfix. I also ran the Command Line :"esentutl /p
> %windir%\security\database\secedit.sdb"
> which also didn't fix the problem. FAX console runs very well except for
> this. I was able to send and receive FAXes before, even after SP2. Is it
> possible to reinstall the printer driver?
>
> Phil Runyon 57
date: Mon, 7 Jul 2008 09:59:09 -0700   author:   Hal Hostetler [MVP P/I]

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