I recently re-installed XP Pro on my computer after Dell replaced my mother board. Since then I have been unable to use MS Picture It Photo Premium 7.0. It worked fine before. When I try to import a picture from my files, it wants to shut down. This doesnât happen when I open something from the program's clip art files. Here are the details that it gives me: Error signature AppName: pip.exe AppVer: 7.0.709.0 ModName: piorg7.dll ModVer: 7.0.709.0 Offset: 0002bbb5 The Error Report contains the following information: Exception Information Code: 0xc0000005 Flags: 0x00000000 Record: 0x0000000000000000 Address: 0x000000006797bbb5 Any ideas? This software works fine for me, and I donât want to have to buy something new if I donât have to. Iâve tried re-installing it several times, but no luck. Thanks url:http://ureader.com/gp/1287-1.aspx
Tom Davis wrote: > I recently re-installed XP Pro on my computer after Dell replaced my > mother board. Since then I have been unable to use MS Picture It > Photo Premium 7.0. It worked fine before. > > When I try to import a picture from my files, it wants to shut down. > This doesn't happen when I open something from the program's clip art > files. Here are the details that it gives me: > > Error signature > AppName: pip.exe AppVer: 7.0.709.0 ModName: piorg7.dll > ModVer: 7.0.709.0 Offset: 0002bbb5 > > The Error Report contains the following information: > > Exception Information > Code: 0xc0000005 Flags: 0x00000000 > Record: 0x0000000000000000 Address: 0x000000006797bbb5 > > Any ideas? This software works fine for me, and I don't want to have > to buy something new if I don't have to. I've tried re-installing it > several times, but no luck. > > Thanks > > url:http://ureader.com/gp/1287-1.aspx ==================================== Maybe the following article will offer some ideas: (817757) "PIP Caused An Error" Error Messages When You Open Images http://support.microsoft.com/?kbid=817757 I suspect you may be running IE7...it may be worth a try to uninstall it. (927177) How to uninstall Internet Explorer 7 http://support.microsoft.com/kb/927177/en-us -- John Inzer MS Picture It! - Digital Image MVP Digital Image Highlights and FAQs http://tinyurl.com/aczzp Notice This is not tech support I am a volunteer Solutions that work for me may not work for you Proceed at your own risk
John: Thanks for the suggestion. I had several other things that were also acting strange. What I ended up doing was to uninstall and reinstall Service Pack 2. That solved all my problems. Everything's working fine now. Thanks again for your idea. It set me on the right track. Tom url:http://www.ureader.com/msg/12872385.aspx
