HP Laptop XP PRO SP2 Normal Startup works ok. But when I try Safe Mode startup, the user login screen shows. I can move the cursor. When I hit any other key, the system freezes. If I let it sit frozen, eventually changes to the roving microsoft XP screensaver (still frozen). There is only the one operating system to choose from during the f8 startup; I select startup without any communications or print capabilities. -- Chewtoo Background -- just in case it might be relevant. The reason I tried to use Safe Mode is that someone suggested it as a way to remove the non-functional AOL 9.0 programs. In regular mode XP Add or Remove Programs/AOL Uninstaller "has to close" after searching for older versions. (There are several old versions.)