New hardware found - does not show printer (Lexmark X4270)   

We have to reinstall our printer (checked its working on another machine) so 
we removed the software etc . . . but XP does not show new hardward found on 
reboot and if we manually select it in the Add Hardware section - it does not 
show a USB port as an option.

We also tried the Lexmark disk and it too says the printer is not connected 
to the system.  I have tried both USB ports - it makes no difference . . .and 
yes the ports are working as they recognize the camera, hub etc.

Thank you

date: Tue, 12 Aug 2008 18:34:01 -0700   author:   millorange

RE: New hardware found - does not show printer (Lexmark X4270)   

Try allowing the printer to your firewall.
If you're using Windows Firewall, go to Start -> Control Panel -> - Windows 
Firewall.

Go to "Exceptions" and see if Lexmark is in there, or something with your 
printer.
If it is, and it's not check marked, check mark it, then click OK. Sometimes 
rebooting helps.

If that doesnt, go back to your Firewall and Exceptions, click "Add Program" 
and search the list  for your printer.
If not in there, click "Browse" and go to "My Computer", then your C Drive, 
and Program Files.
Search for Lexmark.
Once you find the folder, find the .exe file and add it to the list. You 
might need to reboot.

If this doesn't fix the problem, you may need to call the company for 
technical support.

"millorange" wrote:

> We have to reinstall our printer (checked its working on another machine) so 
> we removed the software etc . . . but XP does not show new hardward found on 
> reboot and if we manually select it in the Add Hardware section - it does not 
> show a USB port as an option.
> 
> We also tried the Lexmark disk and it too says the printer is not connected 
> to the system.  I have tried both USB ports - it makes no difference . . .and 
> yes the ports are working as they recognize the camera, hub etc.
> 
> Thank you

date: Tue, 12 Aug 2008 18:44:09 -0700   author:   Chrissk8z

Re: New hardware found - does not show printer (Lexmark X4270)   

The Data Cable of your printer could also be faulty. Try replacing it with 
other cable. Just for testing purpose you can also try some other printer's 
USB cable or try pluging your printer's cable to some others and check if 
that printer works.

Let us know!

"millorange"  wrote in message 
news:0037EEFE-5440-4688-853A-2BB47543F6E2@microsoft.com...
> We have to reinstall our printer (checked its working on another machine) 
> so
> we removed the software etc . . . but XP does not show new hardward found 
> on
> reboot and if we manually select it in the Add Hardware section - it does 
> not
> show a USB port as an option.
>
> We also tried the Lexmark disk and it too says the printer is not 
> connected
> to the system.  I have tried both USB ports - it makes no difference . . 
> .and
> yes the ports are working as they recognize the camera, hub etc.
>
> Thank you

date: Wed, 13 Aug 2008 10:44:13 +0530   author:   Rajiv Kohli