Hi all, I have a windows xp home edition version 2002 pc and it keeps crashing during games with the following errors. APPNAME: FOOTBALL MANAGER ICD APPVER: 0.0.0.0 MODNAME: NTDLL.DLL MODVER: 5.1.2600.2180 OFFSET: 0003426D I have updated the nvidia graphics card, direct x / direct draw and reinstalled the game. There was no updates from microsoft update. Can anyone please tell me what i have to do to fix this problem please. fergal
Hi fergal, The following applies to most games in general, and not just to the games that may be listed in the KB Article refered to in this post. SYMPTOMS: When you start or play any one of the games that is listed in the "Applies to" section, you may experience one or more of the following symptoms: .The game stops responding. .The game quits unexpectedly. .The computer restarts unexpectedly. .The game encounters an error and needs to close Additionally, you may receive the following error message after you receive the Gathering Exception Data dialog box: <Game Name>has encountered a problem and needs to close. RESOLUTION: Method 1: Restart your computer by using a clean boot procedure Method 2: Remove and Reinstall the Game Method 3: Adjust graphics hardware acceleration Method 4: Disable AGP Texturing in the DirectX Diagnostic tool Method 5: Temporarily disable the sound card in Windows Method 6: Lower sound acceleration Method 7 : Download and install the most recent version of DirectX Method 8: Update your video driver Method 9: Update your sound driver Method 10: Scan your computer for viruses Method 11: Remove spyware Method 12: Install the latest VIA chipset drivers Method 13: Create a new user account in Windows XP Method 14: Change the compatibility setting Detailed instructions and video clips are published at: http://support.microsoft.com/?scid=kb;en-us;303032 -- Cheers, *Windows_XP_MVP_Shell/User* Jimmy S. http://mvp.support.microsoft.com Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org MS Games Help and Support Center: http://support.microsoft.com/?pr=gms My advice is donated "AS IS" without warranty; nor do I confer any rights. _________________________________________________________ fergal Wrote: ================= | Hi all, | I have a windows xp home edition version 2002 pc and it keeps crashing | during games with the following errors. | | APPNAME: FOOTBALL MANAGER ICD | APPVER: 0.0.0.0 | MODNAME: NTDLL.DLL | MODVER: 5.1.2600.2180 | OFFSET: 0003426D | | I have updated the nvidia graphics card, direct x / direct draw and | reinstalled the game. There was no updates from microsoft update. | | Can anyone please tell me what i have to do to fix this problem please. | | fergal
"fergal" wrote in message news:16963570-6109-4B51-A833-1A3CE819B34F@microsoft.com... > Hi all, > I have a windows xp home edition version 2002 pc and it keeps crashing > during games with the following errors. > > APPNAME: FOOTBALL MANAGER ICD > APPVER: 0.0.0.0 > MODNAME: NTDLL.DLL > MODVER: 5.1.2600.2180 > OFFSET: 0003426D > > I have updated the nvidia graphics card, direct x / direct draw and > reinstalled the game. There was no updates from microsoft update. > > Can anyone please tell me what i have to do to fix this problem please. > > fergal >
