MSCRMAsyncService Crashing - The given key was not present in the   

Sometime during the past few days the Async Service started to crash every 
few minutes.  I have it set to restart after every crash.

I'd really appreaciate suggestions??  System already has KB950680

Host XXXX: failed while monitoring asynchronous operations queue. Exception: 
System.Collections.Generic.KeyNotFoundException: The given key was not 
present in the dictionary.
   at System.ThrowHelper.ThrowKeyNotFoundException()
   at System.Collections.Generic.Dictionary`2.get_Item(TKey key)
   at Microsoft.Crm.Workflow.WorkflowHost.StartWorkflowFromType(Guid 
instanceId, Type workflowType, WorkflowContext context)
   at 
Microsoft.Crm.Asynchronous.WorkflowOperation.InternalExecute(AsyncEvent 
asyncEvent)
   at Microsoft.Crm.Asynchronous.AsyncOperationCommand.Execute(AsyncEvent 
asyncEvent)
   at 
Microsoft.Crm.Asynchronous.QueueManager.PoolHandler.ProcessAsyncEvent(AsyncEvent asyncEvent)
   at 
Microsoft.Crm.Asynchronous.QueueManager.PoolHandler.InvokeHandlerInPool(Object state)
   at System.Threading.ExecutionContext.Run(ExecutionContext 
executionContext, ContextCallback callback, Object state)
   at 
System.Threading._ThreadPoolWaitCallback.PerformWaitCallbackInternal(_ThreadPoolWaitCallback tpWaitCallBack)
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback(Object 
state)

Thanks a bunch for reading this!!!!!

date: Wed, 2 Jul 2008 16:11:03 -0700   author:   Al

RE: MSCRMAsyncService Crashing - The given key was not present in the   

I forgot to mention this is CRM 4.0, 64bit, dotnet 3 SP1 already installed, 
and about 5 imported organizations.

Thanks!!!

"Al" wrote:

> Sometime during the past few days the Async Service started to crash every 
> few minutes.  I have it set to restart after every crash.
> 
> I'd really appreaciate suggestions??  System already has KB950680
> 
> Host XXXX: failed while monitoring asynchronous operations queue. Exception: 
> System.Collections.Generic.KeyNotFoundException: The given key was not 
> present in the dictionary.
>    at System.ThrowHelper.ThrowKeyNotFoundException()
>    at System.Collections.Generic.Dictionary`2.get_Item(TKey key)
>    at Microsoft.Crm.Workflow.WorkflowHost.StartWorkflowFromType(Guid 
> instanceId, Type workflowType, WorkflowContext context)
>    at 
> Microsoft.Crm.Asynchronous.WorkflowOperation.InternalExecute(AsyncEvent 
> asyncEvent)
>    at Microsoft.Crm.Asynchronous.AsyncOperationCommand.Execute(AsyncEvent 
> asyncEvent)
>    at 
> Microsoft.Crm.Asynchronous.QueueManager.PoolHandler.ProcessAsyncEvent(AsyncEvent asyncEvent)
>    at 
> Microsoft.Crm.Asynchronous.QueueManager.PoolHandler.InvokeHandlerInPool(Object state)
>    at System.Threading.ExecutionContext.Run(ExecutionContext 
> executionContext, ContextCallback callback, Object state)
>    at 
> System.Threading._ThreadPoolWaitCallback.PerformWaitCallbackInternal(_ThreadPoolWaitCallback tpWaitCallBack)
>    at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback(Object 
> state)
> 
> Thanks a bunch for reading this!!!!!

date: Wed, 2 Jul 2008 16:15:00 -0700   author:   Al

Re: MSCRMAsyncService Crashing - The given key was not present in the   

Have you installed the data migration manager on your CRM server?
Please check if there are lot of jobs are having status"wait for
resources" in system job.

/Aamir

date: Thu, 3 Jul 2008 00:11:42 -0700 (PDT)   author:   Aamir Bashir

Re: MSCRMAsyncService Crashing - The given key was not present in   

Thanks for replying.  There are not many jobs with 'waiting for resources' - 
just a few - and they seem to go away after a while - the service is 
restarting every few mins.  

No data migration package installed in this server.  

Thanks!!

"Aamir Bashir" wrote:

> Have you installed the data migration manager on your CRM server?
> Please check if there are lot of jobs are having status"wait for
> resources" in system job.
> 
> /Aamir
>

date: Thu, 3 Jul 2008 09:11:01 -0700   author:   Al

Re: MSCRMAsyncService Crashing - The given key was not present in   

Hi,

Did you find a resolution to this? I'm getting the same error.

Thanks,

Ben

"Al" wrote:

> Thanks for replying.  There are not many jobs with 'waiting for resources' - 
> just a few - and they seem to go away after a while - the service is 
> restarting every few mins.  
> 
> No data migration package installed in this server.  
> 
> Thanks!!
> 
> "Aamir Bashir" wrote:
> 
> > Have you installed the data migration manager on your CRM server?
> > Please check if there are lot of jobs are having status"wait for
> > resources" in system job.
> > 
> > /Aamir
> >

date: Thu, 17 Jul 2008 17:36:03 -0700   author:   Ben English Ben

Re: MSCRMAsyncService Crashing - The given key was not present in   

Hi Ben,

I have not found a solution for this yet.  HOwever, I have a bit more info.

This issue appears only in our servers were we have imported a number of 
organizations AND is running crm 4.0 64bit.  A sure fix is to re-install crm 
4.0.  We have done it once and issue went away for a while then has recently 
come back.

We have not opened a case with Microsoft but will do so shortly.

Any luck on your server?  

Thanks!!

"Ben English" wrote:

> Hi,
> 
> Did you find a resolution to this? I'm getting the same error.
> 
> Thanks,
> 
> Ben
> 
> "Al" wrote:
> 
> > Thanks for replying.  There are not many jobs with 'waiting for resources' - 
> > just a few - and they seem to go away after a while - the service is 
> > restarting every few mins.  
> > 
> > No data migration package installed in this server.  
> > 
> > Thanks!!
> > 
> > "Aamir Bashir" wrote:
> > 
> > > Have you installed the data migration manager on your CRM server?
> > > Please check if there are lot of jobs are having status"wait for
> > > resources" in system job.
> > > 
> > > /Aamir
> > >

date: Sat, 26 Jul 2008 13:47:01 -0700   author:   Al

Re: MSCRMAsyncService Crashing - The given key was not present in   

Hi Al,

Experiencing the same problem.  Doesn't seem to restart as often as yours 
but I am still suffering the same error message.  I also have the same server 
and imported organisation situation as you.

If you start a case with MS and find a resolve I would appreciate if you let 
me know! :) Although I think we are not far off starting a case ourselves, if 
we do and find a resolve we will post.  Cheers. 

Regards,

Nathan Warner

"Al" wrote:

> Hi Ben,
> 
> I have not found a solution for this yet.  HOwever, I have a bit more info.
> 
> This issue appears only in our servers were we have imported a number of 
> organizations AND is running crm 4.0 64bit.  A sure fix is to re-install crm 
> 4.0.  We have done it once and issue went away for a while then has recently 
> come back.
> 
> We have not opened a case with Microsoft but will do so shortly.
> 
> Any luck on your server?  
> 
> Thanks!!
> 
> "Ben English" wrote:
> 
> > Hi,
> > 
> > Did you find a resolution to this? I'm getting the same error.
> > 
> > Thanks,
> > 
> > Ben
> > 
> > "Al" wrote:
> > 
> > > Thanks for replying.  There are not many jobs with 'waiting for resources' - 
> > > just a few - and they seem to go away after a while - the service is 
> > > restarting every few mins.  
> > > 
> > > No data migration package installed in this server.  
> > > 
> > > Thanks!!
> > > 
> > > "Aamir Bashir" wrote:
> > > 
> > > > Have you installed the data migration manager on your CRM server?
> > > > Please check if there are lot of jobs are having status"wait for
> > > > resources" in system job.
> > > > 
> > > > /Aamir
> > > >

date: Wed, 6 Aug 2008 18:21:01 -0700   author:   Nathan Warner Nathan

Re: MSCRMAsyncService Crashing - The given key was not present in   

I'll post results here once we open a case and find a fix.  Will do so next 
week.  thx.

"Nathan Warner" wrote:

> Hi Al,
> 
> Experiencing the same problem.  Doesn't seem to restart as often as yours 
> but I am still suffering the same error message.  I also have the same server 
> and imported organisation situation as you.
> 
> If you start a case with MS and find a resolve I would appreciate if you let 
> me know! :) Although I think we are not far off starting a case ourselves, if 
> we do and find a resolve we will post.  Cheers. 
> 
> Regards,
> 
> Nathan Warner
> 
> "Al" wrote:
> 
> > Hi Ben,
> > 
> > I have not found a solution for this yet.  HOwever, I have a bit more info.
> > 
> > This issue appears only in our servers were we have imported a number of 
> > organizations AND is running crm 4.0 64bit.  A sure fix is to re-install crm 
> > 4.0.  We have done it once and issue went away for a while then has recently 
> > come back.
> > 
> > We have not opened a case with Microsoft but will do so shortly.
> > 
> > Any luck on your server?  
> > 
> > Thanks!!
> > 
> > "Ben English" wrote:
> > 
> > > Hi,
> > > 
> > > Did you find a resolution to this? I'm getting the same error.
> > > 
> > > Thanks,
> > > 
> > > Ben
> > > 
> > > "Al" wrote:
> > > 
> > > > Thanks for replying.  There are not many jobs with 'waiting for resources' - 
> > > > just a few - and they seem to go away after a while - the service is 
> > > > restarting every few mins.  
> > > > 
> > > > No data migration package installed in this server.  
> > > > 
> > > > Thanks!!
> > > > 
> > > > "Aamir Bashir" wrote:
> > > > 
> > > > > Have you installed the data migration manager on your CRM server?
> > > > > Please check if there are lot of jobs are having status"wait for
> > > > > resources" in system job.
> > > > > 
> > > > > /Aamir
> > > > >

date: Thu, 7 Aug 2008 05:52:01 -0700   author:   Al

Re: MSCRMAsyncService Crashing - The given key was not present in   

Hey Al,

This seems to be the issue but MS are still working on the solution, KB949844.
http://kbalertz.com/949844/Async-service-stops-unexpectedly-cannot-start-Async-service-after-import-organization-another-Microsoft-Dynamics-deployment.aspx

Best of luck with it mate, let us know if you find something.  Cheers.

"Al" wrote:

> I'll post results here once we open a case and find a fix.  Will do so next 
> week.  thx.
> 
> "Nathan Warner" wrote:
> 
> > Hi Al,
> > 
> > Experiencing the same problem.  Doesn't seem to restart as often as yours 
> > but I am still suffering the same error message.  I also have the same server 
> > and imported organisation situation as you.
> > 
> > If you start a case with MS and find a resolve I would appreciate if you let 
> > me know! :) Although I think we are not far off starting a case ourselves, if 
> > we do and find a resolve we will post.  Cheers. 
> > 
> > Regards,
> > 
> > Nathan Warner
> > 
> > "Al" wrote:
> > 
> > > Hi Ben,
> > > 
> > > I have not found a solution for this yet.  HOwever, I have a bit more info.
> > > 
> > > This issue appears only in our servers were we have imported a number of 
> > > organizations AND is running crm 4.0 64bit.  A sure fix is to re-install crm 
> > > 4.0.  We have done it once and issue went away for a while then has recently 
> > > come back.
> > > 
> > > We have not opened a case with Microsoft but will do so shortly.
> > > 
> > > Any luck on your server?  
> > > 
> > > Thanks!!
> > > 
> > > "Ben English" wrote:
> > > 
> > > > Hi,
> > > > 
> > > > Did you find a resolution to this? I'm getting the same error.
> > > > 
> > > > Thanks,
> > > > 
> > > > Ben
> > > > 
> > > > "Al" wrote:
> > > > 
> > > > > Thanks for replying.  There are not many jobs with 'waiting for resources' - 
> > > > > just a few - and they seem to go away after a while - the service is 
> > > > > restarting every few mins.  
> > > > > 
> > > > > No data migration package installed in this server.  
> > > > > 
> > > > > Thanks!!
> > > > > 
> > > > > "Aamir Bashir" wrote:
> > > > > 
> > > > > > Have you installed the data migration manager on your CRM server?
> > > > > > Please check if there are lot of jobs are having status"wait for
> > > > > > resources" in system job.
> > > > > > 
> > > > > > /Aamir
> > > > > >

date: Mon, 1 Sep 2008 16:28:00 -0700   author:   Nathan Warner