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date: Mon, 14 Nov 2005 04:39:03 -0800,    group: microsoft.public.exchange2000.win2000        back       


Multiple user of one mailbox   
In Exchange 5.5 you could assign more that one user to a mailbox and you 
could assign one of these as the Primary Account for the mailbox.

But in Exchange 2000 and 2003 this feature is not available, because in AD 
the mailbox can only have one user account assigned, since they are part of 
the same object.

 

Is there anyway that one can "replicate" the Exchange 5.5 feature mentioned 
above?

 

The feature is used in this way:

 

You have 20 users in a support centre. 

 

Many different mailboxes are forwarded to a “Master Mailbox”, which could be 
Support-noreply@domain.com. Customers send their requests or error reports to 
one of the forwarded mailboxes.

 

One supervisor user in the support centre has a user account that is the 
owner of the shared mailbox and has permissions to send on behalf of any of 
the forwarded mailboxes.

 

Any of the 20 users in the support centre can read the mail in the shared 
mailbox.

 

Now the responsibility for the Support-noreply@domain.com mailbox moves to 
another person, let us call him SupportAdmin. How could we let this user 
account take ownership of the Support-noreply@domain.com mailbox, so that no 
permissions had to be changed for the 20 users in the support centre, no 
forwarding rules should be changed and all e-mail messages in the 
Support-noreply@domain.com mailbox would be left unchanged ?

 

In Exchange 5.5 we would just change Primary NT account for the 
Support-noreply@domain.com mailbox.

 

As far as I can see right now in Exchange 2000 and 2003, I can only get the 
same functionality through the use of public folders. Am I right? Or in other 
words are there any way around this that does not involve public folders ?

 

Anyway, thanks a lot for considering my problem(s)

 

-- 

Tonny R Poulsen
date: Mon, 14 Nov 2005 04:39:03 -0800   author:   Tonny

RE: Multiple user of one mailbox   
Hi Tonny,

yes, you can grant Send/Receve As permissions to additional users as 
described in
http://www.microsoft.com/technet/prodtechnol/exchange/guides/WorkingE2k3Store/e67725bb-8792-4bac-82aa-429fb6ecd8d9.mspx

-- 
Regards,
Sasa Milovanovic
MCSE:Messaging
sasa.milovanovic(at)exchangemaster.net
www.eugeurope.org


Korisnik "Tonny" napisao je:

> In Exchange 5.5 you could assign more that one user to a mailbox and you 
> could assign one of these as the Primary Account for the mailbox.
> 
> But in Exchange 2000 and 2003 this feature is not available, because in AD 
> the mailbox can only have one user account assigned, since they are part of 
> the same object.
> 
>  
> 
> Is there anyway that one can "replicate" the Exchange 5.5 feature mentioned 
> above?
> 
>  
> 
> The feature is used in this way:
> 
>  
> 
> You have 20 users in a support centre. 
> 
>  
> 
> Many different mailboxes are forwarded to a “Master Mailbox”, which could be 
> Support-noreply@domain.com. Customers send their requests or error reports to 
> one of the forwarded mailboxes.
> 
>  
> 
> One supervisor user in the support centre has a user account that is the 
> owner of the shared mailbox and has permissions to send on behalf of any of 
> the forwarded mailboxes.
> 
>  
> 
> Any of the 20 users in the support centre can read the mail in the shared 
> mailbox.
> 
>  
> 
> Now the responsibility for the Support-noreply@domain.com mailbox moves to 
> another person, let us call him SupportAdmin. How could we let this user 
> account take ownership of the Support-noreply@domain.com mailbox, so that no 
> permissions had to be changed for the 20 users in the support centre, no 
> forwarding rules should be changed and all e-mail messages in the 
> Support-noreply@domain.com mailbox would be left unchanged ?
> 
>  
> 
> In Exchange 5.5 we would just change Primary NT account for the 
> Support-noreply@domain.com mailbox.
> 
>  
> 
> As far as I can see right now in Exchange 2000 and 2003, I can only get the 
> same functionality through the use of public folders. Am I right? Or in other 
> words are there any way around this that does not involve public folders ?
> 
>  
> 
> Anyway, thanks a lot for considering my problem(s)
> 
>  
> 
> -- 
> 
> Tonny R Poulsen
>
date: Mon, 14 Nov 2005 11:42:07 -0800   author:   Sasa Milovanovic sasa.milovanovic(at)exchangemaster.net

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