hi, i face the problem when i want to send the email to the certain email address and it always a bounce back error There was a SMTP communication problem with the recipient's email server. Please contact your system administrator. <msgsvr1.domain #5.5.0 smtp;550 unknown user> and i have look on the message option of the bounce back email it show MIME-Version: 1.0 Content-Type: multipart/report; report-type=delivery-status; boundary="9B095B5ADSN=_01C5C7D5B96F50AE000001EAmsgsvr1.cprint.c" X-DSNContext: 7ce717b1 - 1184 - 00000002 - 00000000 Message-ID: Subject: Delivery Status Notification (Failure) --9B095B5ADSN=_01C5C7D5B96F50AE000001EAmsgsvr1.cprint.c Content-Type: text/plain; charset=unicode-1-1-utf-7 --9B095B5ADSN=_01C5C7D5B96F50AE000001EAmsgsvr1.cprint.c Content-Type: message/delivery-status --9B095B5ADSN=_01C5C7D5B96F50AE000001EAmsgsvr1.cprint.c Content-Type: message/rfc822 content-class: urn:content-classes:message Subject: RE: test Date: Mon, 3 Oct 2005 15:21:40 +0800 MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----_=_NextPart_001_01C5C7EB.194C82B6" Message-ID: X-MS-Has-Attach: X-MimeOLE: Produced By Microsoft Exchange V6.0.6603.0 X-MS-TNEF-Correlator: Thread-Topic: test Thread-Index: AcXH6t1sT5ONdqFFQ9eAg1DN3qy2DQAADjug From: "Chee Haow Ng" To: "Administrator\(MY\)" ------_=_NextPart_001_01C5C7EB.194C82B6 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable ------_=_NextPart_001_01C5C7EB.194C82B6 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable ------_=_NextPart_001_01C5C7EB.194C82B6-- --9B095B5ADSN=_01C5C7D5B96F50AE000001EAmsgsvr1.cprint.c-- so does anyone know what going on?
Hi, And the user exists? The error message states that this is not the case. Leif "cheehaowng" skrev i en meddelelse news:47489796-665C-4C5A-9375-2B1688BD7CC2@microsoft.com... > hi, > i face the problem when i want to send the email to the certain email > address and it always a bounce back error > > There was a SMTP communication problem with the recipient's email server. > Please contact your system administrator. > <msgsvr1.domain #5.5.0 smtp;550 unknown user> > > and i have look on the message option of the bounce back email it show > > MIME-Version: 1.0 > Content-Type: multipart/report; report-type=delivery-status; > boundary="9B095B5ADSN=_01C5C7D5B96F50AE000001EAmsgsvr1.cprint.c" > X-DSNContext: 7ce717b1 - 1184 - 00000002 - 00000000 > Message-ID: > Subject: Delivery Status Notification (Failure) > > --9B095B5ADSN=_01C5C7D5B96F50AE000001EAmsgsvr1.cprint.c > Content-Type: text/plain; charset=unicode-1-1-utf-7 > > --9B095B5ADSN=_01C5C7D5B96F50AE000001EAmsgsvr1.cprint.c > Content-Type: message/delivery-status > > --9B095B5ADSN=_01C5C7D5B96F50AE000001EAmsgsvr1.cprint.c > Content-Type: message/rfc822 > > content-class: urn:content-classes:message > Subject: RE: test > Date: Mon, 3 Oct 2005 15:21:40 +0800 > MIME-Version: 1.0 > Content-Type: multipart/alternative; > boundary="----_=_NextPart_001_01C5C7EB.194C82B6" > Message-ID: > X-MS-Has-Attach: > X-MimeOLE: Produced By Microsoft Exchange V6.0.6603.0 > X-MS-TNEF-Correlator: > Thread-Topic: test > Thread-Index: AcXH6t1sT5ONdqFFQ9eAg1DN3qy2DQAADjug > From: "Chee Haow Ng" > To: "Administrator\(MY\)" > > ------_=_NextPart_001_01C5C7EB.194C82B6 > Content-Type: text/plain; > charset="us-ascii" > Content-Transfer-Encoding: quoted-printable > > ------_=_NextPart_001_01C5C7EB.194C82B6 > Content-Type: text/html; > charset="us-ascii" > Content-Transfer-Encoding: quoted-printable > > > ------_=_NextPart_001_01C5C7EB.194C82B6-- > > --9B095B5ADSN=_01C5C7D5B96F50AE000001EAmsgsvr1.cprint.c-- > > so does anyone know what going on? > >
Yes the user is exits. let say i am using yahoo mail or other company email and it work. that email account will receive the email but just only my company send and it will bounce back. for your information, my server name is is msgsvr1.cprint.com.sg and the server there is msgsvr1.cprint.com.my so is it will affect the sending process? "Leif Pedersen [MVP]" wrote: > > Hi, > > And the user exists? > > The error message states that this is not the case. > > Leif > > "cheehaowng" skrev i en meddelelse > news:47489796-665C-4C5A-9375-2B1688BD7CC2@microsoft.com... > > hi, > > i face the problem when i want to send the email to the certain email > > address and it always a bounce back error > > > > There was a SMTP communication problem with the recipient's email server. > > Please contact your system administrator. > > <msgsvr1.domain #5.5.0 smtp;550 unknown user> > > > > and i have look on the message option of the bounce back email it show > > > > MIME-Version: 1.0 > > Content-Type: multipart/report; report-type=delivery-status; > > boundary="9B095B5ADSN=_01C5C7D5B96F50AE000001EAmsgsvr1.cprint.c" > > X-DSNContext: 7ce717b1 - 1184 - 00000002 - 00000000 > > Message-ID: > > Subject: Delivery Status Notification (Failure) > > > > --9B095B5ADSN=_01C5C7D5B96F50AE000001EAmsgsvr1.cprint.c > > Content-Type: text/plain; charset=unicode-1-1-utf-7 > > > > --9B095B5ADSN=_01C5C7D5B96F50AE000001EAmsgsvr1.cprint.c > > Content-Type: message/delivery-status > > > > --9B095B5ADSN=_01C5C7D5B96F50AE000001EAmsgsvr1.cprint.c > > Content-Type: message/rfc822 > > > > content-class: urn:content-classes:message > > Subject: RE: test > > Date: Mon, 3 Oct 2005 15:21:40 +0800 > > MIME-Version: 1.0 > > Content-Type: multipart/alternative; > > boundary="----_=_NextPart_001_01C5C7EB.194C82B6" > > Message-ID: > > X-MS-Has-Attach: > > X-MimeOLE: Produced By Microsoft Exchange V6.0.6603.0 > > X-MS-TNEF-Correlator: > > Thread-Topic: test > > Thread-Index: AcXH6t1sT5ONdqFFQ9eAg1DN3qy2DQAADjug > > From: "Chee Haow Ng" > > To: "Administrator\(MY\)" > > > > ------_=_NextPart_001_01C5C7EB.194C82B6 > > Content-Type: text/plain; > > charset="us-ascii" > > Content-Transfer-Encoding: quoted-printable > > > > ------_=_NextPart_001_01C5C7EB.194C82B6 > > Content-Type: text/html; > > charset="us-ascii" > > Content-Transfer-Encoding: quoted-printable > > > > > > ------_=_NextPart_001_01C5C7EB.194C82B6-- > > > > --9B095B5ADSN=_01C5C7D5B96F50AE000001EAmsgsvr1.cprint.c-- > > > > so does anyone know what going on? > > > > > > > >
Hi, That could very well be the cause. Do the recipient exist on your server or the other mail server? Do the recipient have both SMTP addresses or only one of them? Leif "cheehaowng" skrev i en meddelelse news:EA7F6BEF-B70B-40C1-A6CF-268D923EC8D7@microsoft.com... > Yes the user is exits. let say i am using yahoo mail or other company email > and it work. that email account will receive the email but just only my > company send and it will bounce back. for your information, my server name is > is msgsvr1.cprint.com.sg and the server there is msgsvr1.cprint.com.my so is > it will affect the sending process? > > "Leif Pedersen [MVP]" wrote: > > > > > Hi, > > > > And the user exists? > > > > The error message states that this is not the case. > > > > Leif > > > > "cheehaowng" skrev i en meddelelse > > news:47489796-665C-4C5A-9375-2B1688BD7CC2@microsoft.com... > > > hi, > > > i face the problem when i want to send the email to the certain email > > > address and it always a bounce back error > > > > > > There was a SMTP communication problem with the recipient's email server. > > > Please contact your system administrator. > > > <msgsvr1.domain #5.5.0 smtp;550 unknown user> > > > > > > and i have look on the message option of the bounce back email it show > > > > > > MIME-Version: 1.0 > > > Content-Type: multipart/report; report-type=delivery-status; > > > boundary="9B095B5ADSN=_01C5C7D5B96F50AE000001EAmsgsvr1.cprint.c" > > > X-DSNContext: 7ce717b1 - 1184 - 00000002 - 00000000 > > > Message-ID: > > > Subject: Delivery Status Notification (Failure) > > > > > > --9B095B5ADSN=_01C5C7D5B96F50AE000001EAmsgsvr1.cprint.c > > > Content-Type: text/plain; charset=unicode-1-1-utf-7 > > > > > > --9B095B5ADSN=_01C5C7D5B96F50AE000001EAmsgsvr1.cprint.c > > > Content-Type: message/delivery-status > > > > > > --9B095B5ADSN=_01C5C7D5B96F50AE000001EAmsgsvr1.cprint.c > > > Content-Type: message/rfc822 > > > > > > content-class: urn:content-classes:message > > > Subject: RE: test > > > Date: Mon, 3 Oct 2005 15:21:40 +0800 > > > MIME-Version: 1.0 > > > Content-Type: multipart/alternative; > > > boundary="----_=_NextPart_001_01C5C7EB.194C82B6" > > > Message-ID: > > > X-MS-Has-Attach: > > > X-MimeOLE: Produced By Microsoft Exchange V6.0.6603.0 > > > X-MS-TNEF-Correlator: > > > Thread-Topic: test > > > Thread-Index: AcXH6t1sT5ONdqFFQ9eAg1DN3qy2DQAADjug > > > From: "Chee Haow Ng" > > > To: "Administrator\(MY\)" > > > > > > ------_=_NextPart_001_01C5C7EB.194C82B6 > > > Content-Type: text/plain; > > > charset="us-ascii" > > > Content-Transfer-Encoding: quoted-printable > > > > > > ------_=_NextPart_001_01C5C7EB.194C82B6 > > > Content-Type: text/html; > > > charset="us-ascii" > > > Content-Transfer-Encoding: quoted-printable > > > > > > > > > ------_=_NextPart_001_01C5C7EB.194C82B6-- > > > > > > --9B095B5ADSN=_01C5C7D5B96F50AE000001EAmsgsvr1.cprint.c-- > > > > > > so does anyone know what going on? > > > > > > > > > > > > > > >