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date: Wed, 8 Feb 2006 11:48:39 -0500,
group: microsoft.public.exchange2000.setup.installation
back
Duplicate mail forwarded
This is a Windows 2003 SP1 server with patches up to date, Exchange 2003
SP-2.
We are using forwarding rules on the mailboxes to forward messages to
certain user's Blackberry devices. We are getting several messages sent
multiple times (up to 20 at a time). I've looked for a black-hole router,
but didn't find any, but I enabled the black-hole router detection anyway -
no difference.
I've looked in the SMTP logs, and I think I found the entries from a
particular message that was received only once in the user's mailbox, but 3
times at the Blackberry. This message was received at 7:27 and 7:27 AM EST
this morning, but one thing that confuses me about the log entries is that
they are stamped 12:27 and 12:28, unless I'm reading it incorrectly.
Here are the log entries for what I believe is the duplicated message sent
to the Blackberry:
2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - -
220+*************************************************************************************
0 0 89 0 63 SMTP - - - -
2006-02-08 12:27:57 216.9.250.169 OutboundConnectionCommand SMTPSVC1
E2K3-SERVER - 25 EHLO - mailout.company.com 0 0 4 0 63 SMTP - - - -
2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - -
500+5.5.1+Command+unrecognized:+"XXXX+mailout.company.com" 0 0 59 0 109
SMTP - - - -
2006-02-08 12:27:57 216.9.250.169 OutboundConnectionCommand SMTPSVC1
E2K3-SERVER - 25 HELO - mailout.company.com 0 0 4 0 109 SMTP - - - -
2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - -
250+mx08.bwc.na.blackberry.net+Hello+mailout.company.com+[66.42.138.194],+pleased+to+meet+you
0 0 94 0 156 SMTP - - - -
2006-02-08 12:27:57 216.9.250.169 OutboundConnectionCommand SMTPSVC1
E2K3-SERVER - 25 MAIL - FROM: 0 0 4 0 156
SMTP - - - -
2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - - 250+2.1.0+...+Sender+ok 0 0
51 0 203 SMTP - - - -
2006-02-08 12:27:57 216.9.250.169 OutboundConnectionCommand SMTPSVC1
E2K3-SERVER - 25 RCPT - TO: 0 0 4 0 203
SMTP - - - -
2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - -
250+2.1.5+...+Recipient+ok 0 0 59 0 281
SMTP - - - -
2006-02-08 12:27:57 216.9.250.169 OutboundConnectionCommand SMTPSVC1
E2K3-SERVER - 25 DATA - - 0 0 4 0 281 SMTP - - - -
2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - - 354+Enter+mail,+end+with+"."+on+a+line+by+itself 0 0 48
0 328 SMTP - - - -
2006-02-08 12:27:58 216.9.250.173 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - -
220+*************************************************************************************
0 0 89 0 62 SMTP - - - -
2006-02-08 12:27:58 216.9.250.173 OutboundConnectionCommand SMTPSVC1
E2K3-SERVER - 25 EHLO - mailout.company.com 0 0 4 0 62 SMTP - - - -
2006-02-08 12:27:58 216.9.250.173 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - -
500+5.5.1+Command+unrecognized:+"XXXX+mailout.company.com" 0 0 59 0 109
SMTP - - - -
2006-02-08 12:27:58 216.9.250.173 OutboundConnectionCommand SMTPSVC1
E2K3-SERVER - 25 HELO - mailout.company.com 0 0 4 0 109 SMTP - - - -
2006-02-08 12:27:58 216.9.250.173 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - -
250+mx12.bwc.na.blackberry.net+Hello+mailout.company.com+[66.42.138.194],+pleased+to+meet+you
0 0 94 0 156 SMTP - - - -
2006-02-08 12:27:58 216.9.250.173 OutboundConnectionCommand SMTPSVC1
E2K3-SERVER - 25 MAIL - FROM: 0 0 4 0 156
SMTP - - - -
2006-02-08 12:27:58 216.9.250.173 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - - 250+2.1.0+...+Sender+ok 0 0
51 0 218 SMTP - - - -
2006-02-08 12:27:58 216.9.250.173 OutboundConnectionCommand SMTPSVC1
E2K3-SERVER - 25 RCPT - TO: 0 0 4 0 218
SMTP - - - -
2006-02-08 12:27:58 216.9.250.173 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - -
250+2.1.5+...+Recipient+ok 0 0 59 0 265
SMTP - - - -
2006-02-08 12:27:58 216.9.250.173 OutboundConnectionCommand SMTPSVC1
E2K3-SERVER - 25 DATA - - 0 0 4 0 265 SMTP - - - -
2006-02-08 12:27:58 216.9.250.173 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - - 354+Enter+mail,+end+with+"."+on+a+line+by+itself 0 0 48
0 312 SMTP - - - -
2006-02-08 12:28:01 85.106.145.47 usamed.com SMTPSVC1 E2K3-SERVER
172.16.18.24 0 DATA - +<000001c62caa$8ac24dd0$d8f1a8c0@summer> 250 0 123
10354 2235 SMTP - - - -
2006-02-08 12:28:01 85.106.145.47 usamed.com SMTPSVC1 E2K3-SERVER
172.16.18.24 0 QUIT - usamed.com 240 15235 69 4 0 SMTP - - - -
2006-02-08 12:28:04 216.9.250.177 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - -
220+*************************************************************************************
0 0 89 0 4203 SMTP - - - -
2006-02-08 12:28:04 216.9.250.177 OutboundConnectionCommand SMTPSVC1
E2K3-SERVER - 25 EHLO - mailout.company.com 0 0 4 0 4203 SMTP - - - -
2006-02-08 12:28:04 216.9.250.177 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - -
500+5.5.1+Command+unrecognized:+"XXXX+mailout.company.com" 0 0 59 0 4266
SMTP - - - -
2006-02-08 12:28:04 216.9.250.177 OutboundConnectionCommand SMTPSVC1
E2K3-SERVER - 25 HELO - mailout.company.com 0 0 4 0 4266 SMTP - - - -
2006-02-08 12:28:04 216.9.250.177 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - -
250+mx16.bwc.na.blackberry.net+Hello+mailout.company.com+[66.42.138.194],+pleased+to+meet+you
0 0 94 0 4313 SMTP - - - -
2006-02-08 12:28:04 216.9.250.177 OutboundConnectionCommand SMTPSVC1
E2K3-SERVER - 25 MAIL - FROM: 0 0 4 0 4313
SMTP - - - -
2006-02-08 12:28:04 216.9.250.177 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - - 250+2.1.0+...+Sender+ok 0 0
51 0 4359 SMTP - - - -
2006-02-08 12:28:04 216.9.250.177 OutboundConnectionCommand SMTPSVC1
E2K3-SERVER - 25 RCPT - TO: 0 0 4 0 4359
SMTP - - - -
2006-02-08 12:28:04 216.9.250.177 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - -
250+2.1.5+...+Recipient+ok 0 0 59 0 4422
SMTP - - - -
2006-02-08 12:28:04 216.9.250.177 OutboundConnectionCommand SMTPSVC1
E2K3-SERVER - 25 DATA - - 0 0 4 0 4422 SMTP - - - -
2006-02-08 12:28:04 216.9.250.177 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - - 354+Enter+mail,+end+with+"."+on+a+line+by+itself 0 0 48
0 4469 SMTP - - - -
2006-02-08 12:28:05 216.9.250.163 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - -
220+*************************************************************************************
0 0 89 0 78 SMTP - - - -
2006-02-08 12:28:05 216.9.250.163 OutboundConnectionCommand SMTPSVC1
E2K3-SERVER - 25 EHLO - mailout.company.com 0 0 4 0 78 SMTP - - - -
2006-02-08 12:28:05 216.9.250.163 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - -
500+5.5.1+Command+unrecognized:+"XXXX+mailout.company.com" 0 0 59 0 125
SMTP - - - -
2006-02-08 12:28:05 216.9.250.163 OutboundConnectionCommand SMTPSVC1
E2K3-SERVER - 25 HELO - mailout.company.com 0 0 4 0 125 SMTP - - - -
2006-02-08 12:28:05 216.9.250.163 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - -
250+mx02.bwc.na.blackberry.net+Hello+mailout.company.com+[66.42.138.194],+pleased+to+meet+you
0 0 94 0 187 SMTP - - - -
2006-02-08 12:28:05 216.9.250.163 OutboundConnectionCommand SMTPSVC1
E2K3-SERVER - 25 MAIL - FROM: 0 0 4 0 187
SMTP - - - -
2006-02-08 12:28:05 216.9.250.163 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - - 250+2.1.0+...+Sender+ok 0 0
51 0 234 SMTP - - - -
2006-02-08 12:28:05 216.9.250.163 OutboundConnectionCommand SMTPSVC1
E2K3-SERVER - 25 RCPT - TO: 0 0 4 0 234
SMTP - - - -
2006-02-08 12:28:05 216.9.250.163 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - -
250+2.1.5+...+Recipient+ok 0 0 59 0 281
SMTP - - - -
2006-02-08 12:28:05 216.9.250.163 OutboundConnectionCommand SMTPSVC1
E2K3-SERVER - 25 DATA - - 0 0 4 0 281 SMTP - - - -
2006-02-08 12:28:05 216.9.250.163 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - - 354+Enter+mail,+end+with+"."+on+a+line+by+itself 0 0 48
0 328 SMTP - - - -
The dates, times, and time zones are set correctly on the Exchange server as
well as the Domain Controllers.
Can anyone give me any ideas as to why the messages are being sent multiple
times, and if my time might be off somewhere? Any help is GREATLY
appreciated, as we're running out of ideas.
"Rich Matheisen [MVP]" wrote in message
news:1uq9u110nfv70vokd03331ogg5er92s3vc@4ax.com...
> "Steele" wrote:
>
>>This is a Windows 2003 Server with SP-1. I've installed 898060 and can see
>>if that helps. I understand that this might be a problem with the remote
>>server, that's why we set up the other external account to test and see if
>>it's a problem on their end or ours. I also understand that this might be
>>a
>>problem with the firewall and not the Exchange server itself.
>>
>>The queues for the external account usually displayed the error "The
>>connection was dropped by the remote host"
>
> So what needs to be done now is to discover the reason why this is
> happening. Is there a problem with not receiving a response to a
> command ina timely manner? Is there a problem when the packet size
> exceeds a certain value? Is there a problem if a packet needs
> fragmenting? Is there a problem with routing (e.g. some router between
> your SMTP server and the target server has a static route that sends
> responses through a route different to the way the packet was sent,
> causing the response to come from an IP address different to the one
> your firewall thinks it should).
>
> The reasons for this sort of problem are plentiful! 898060 fixes only
> some of them. With luck, it'll fix yours. :)
>
> --
> Rich Matheisen
> MCSE+I, Exchange MVP
> MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
> Don't send mail to this address mailto:h.pott@getronics.com
> Or to these, either: mailto:h.pott@pinkroccade.com
> mailto:melvin.mcphucknuckle@getronics.com
> mailto:melvin.mcphucknuckle@pinkroccade.com
date: Wed, 8 Feb 2006 11:48:39 -0500
author: Steele
Re: Duplicate mail forwarded
'2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
E2K3-SERVER - 25 - -
220+*************************************************************************************
0 0 89 0 63 SMTP - - - -"
PIX Mailguard or other secure smtp proxy or daemon. Turn it off.
"Steele" wrote in message
news:u0wqG%23MLGHA.1536@TK2MSFTNGP11.phx.gbl...
> This is a Windows 2003 SP1 server with patches up to date, Exchange 2003
> SP-2.
>
> We are using forwarding rules on the mailboxes to forward messages to
> certain user's Blackberry devices. We are getting several messages sent
> multiple times (up to 20 at a time). I've looked for a black-hole router,
> but didn't find any, but I enabled the black-hole router detection
> anyway - no difference.
>
> I've looked in the SMTP logs, and I think I found the entries from a
> particular message that was received only once in the user's mailbox, but
> 3 times at the Blackberry. This message was received at 7:27 and 7:27 AM
> EST this morning, but one thing that confuses me about the log entries is
> that they are stamped 12:27 and 12:28, unless I'm reading it incorrectly.
>
> Here are the log entries for what I believe is the duplicated message sent
> to the Blackberry:
>
> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 220+*************************************************************************************
> 0 0 89 0 63 SMTP - - - -
>
> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 EHLO - mailout.company.com 0 0 4 0 63 SMTP - - - -
>
> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 500+5.5.1+Command+unrecognized:+"XXXX+mailout.company.com" 0 0 59 0 109
> SMTP - - - -
>
> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 HELO - mailout.company.com 0 0 4 0 109 SMTP - - - -
>
> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 250+mx08.bwc.na.blackberry.net+Hello+mailout.company.com+[66.42.138.194],+pleased+to+meet+you
> 0 0 94 0 156 SMTP - - - -
>
> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 MAIL - FROM: 0 0 4 0 156
> SMTP - - - -
>
> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - - 250+2.1.0+...+Sender+ok 0 0
> 51 0 203 SMTP - - - -
>
> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 RCPT - TO: 0 0 4 0 203
> SMTP - - - -
>
> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 250+2.1.5+...+Recipient+ok 0 0 59 0 281
> SMTP - - - -
>
> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 DATA - - 0 0 4 0 281 SMTP - - - -
>
> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - - 354+Enter+mail,+end+with+"."+on+a+line+by+itself 0 0
> 48 0 328 SMTP - - - -
>
> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 220+*************************************************************************************
> 0 0 89 0 62 SMTP - - - -
>
> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 EHLO - mailout.company.com 0 0 4 0 62 SMTP - - - -
>
> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 500+5.5.1+Command+unrecognized:+"XXXX+mailout.company.com" 0 0 59 0 109
> SMTP - - - -
>
> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 HELO - mailout.company.com 0 0 4 0 109 SMTP - - - -
>
> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 250+mx12.bwc.na.blackberry.net+Hello+mailout.company.com+[66.42.138.194],+pleased+to+meet+you
> 0 0 94 0 156 SMTP - - - -
>
> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 MAIL - FROM: 0 0 4 0 156
> SMTP - - - -
>
> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - - 250+2.1.0+...+Sender+ok 0 0
> 51 0 218 SMTP - - - -
>
> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 RCPT - TO: 0 0 4 0 218
> SMTP - - - -
>
> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 250+2.1.5+...+Recipient+ok 0 0 59 0 265
> SMTP - - - -
>
> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 DATA - - 0 0 4 0 265 SMTP - - - -
>
> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - - 354+Enter+mail,+end+with+"."+on+a+line+by+itself 0 0
> 48 0 312 SMTP - - - -
>
> 2006-02-08 12:28:01 85.106.145.47 usamed.com SMTPSVC1 E2K3-SERVER
> 172.16.18.24 0 DATA - +<000001c62caa$8ac24dd0$d8f1a8c0@summer> 250 0 123
> 10354 2235 SMTP - - - -
>
> 2006-02-08 12:28:01 85.106.145.47 usamed.com SMTPSVC1 E2K3-SERVER
> 172.16.18.24 0 QUIT - usamed.com 240 15235 69 4 0 SMTP - - - -
>
> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 220+*************************************************************************************
> 0 0 89 0 4203 SMTP - - - -
>
> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 EHLO - mailout.company.com 0 0 4 0 4203 SMTP - - - -
>
> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 500+5.5.1+Command+unrecognized:+"XXXX+mailout.company.com" 0 0 59 0 4266
> SMTP - - - -
>
> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 HELO - mailout.company.com 0 0 4 0 4266 SMTP - - - -
>
> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 250+mx16.bwc.na.blackberry.net+Hello+mailout.company.com+[66.42.138.194],+pleased+to+meet+you
> 0 0 94 0 4313 SMTP - - - -
>
> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 MAIL - FROM: 0 0 4 0 4313
> SMTP - - - -
>
> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - - 250+2.1.0+...+Sender+ok 0 0
> 51 0 4359 SMTP - - - -
>
> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 RCPT - TO: 0 0 4 0 4359
> SMTP - - - -
>
> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 250+2.1.5+...+Recipient+ok 0 0 59 0 4422
> SMTP - - - -
>
> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 DATA - - 0 0 4 0 4422 SMTP - - - -
>
> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - - 354+Enter+mail,+end+with+"."+on+a+line+by+itself 0 0
> 48 0 4469 SMTP - - - -
>
> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 220+*************************************************************************************
> 0 0 89 0 78 SMTP - - - -
>
> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 EHLO - mailout.company.com 0 0 4 0 78 SMTP - - - -
>
> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 500+5.5.1+Command+unrecognized:+"XXXX+mailout.company.com" 0 0 59 0 125
> SMTP - - - -
>
> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 HELO - mailout.company.com 0 0 4 0 125 SMTP - - - -
>
> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 250+mx02.bwc.na.blackberry.net+Hello+mailout.company.com+[66.42.138.194],+pleased+to+meet+you
> 0 0 94 0 187 SMTP - - - -
>
> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 MAIL - FROM: 0 0 4 0 187
> SMTP - - - -
>
> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - - 250+2.1.0+...+Sender+ok 0 0
> 51 0 234 SMTP - - - -
>
> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 RCPT - TO: 0 0 4 0 234
> SMTP - - - -
>
> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 250+2.1.5+...+Recipient+ok 0 0 59 0 281
> SMTP - - - -
>
> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 DATA - - 0 0 4 0 281 SMTP - - - -
>
> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - - 354+Enter+mail,+end+with+"."+on+a+line+by+itself 0 0
> 48 0 328 SMTP - - - -
>
>
>
> The dates, times, and time zones are set correctly on the Exchange server
> as well as the Domain Controllers.
>
>
>
> Can anyone give me any ideas as to why the messages are being sent
> multiple times, and if my time might be off somewhere? Any help is GREATLY
> appreciated, as we're running out of ideas.
>
>
>
> "Rich Matheisen [MVP]" wrote in message
> news:1uq9u110nfv70vokd03331ogg5er92s3vc@4ax.com...
>> "Steele" wrote:
>>
>>>This is a Windows 2003 Server with SP-1. I've installed 898060 and can
>>>see
>>>if that helps. I understand that this might be a problem with the remote
>>>server, that's why we set up the other external account to test and see
>>>if
>>>it's a problem on their end or ours. I also understand that this might be
>>>a
>>>problem with the firewall and not the Exchange server itself.
>>>
>>>The queues for the external account usually displayed the error "The
>>>connection was dropped by the remote host"
>>
>> So what needs to be done now is to discover the reason why this is
>> happening. Is there a problem with not receiving a response to a
>> command ina timely manner? Is there a problem when the packet size
>> exceeds a certain value? Is there a problem if a packet needs
>> fragmenting? Is there a problem with routing (e.g. some router between
>> your SMTP server and the target server has a static route that sends
>> responses through a route different to the way the packet was sent,
>> causing the response to come from an IP address different to the one
>> your firewall thinks it should).
>>
>> The reasons for this sort of problem are plentiful! 898060 fixes only
>> some of them. With luck, it'll fix yours. :)
>>
>> --
>> Rich Matheisen
>> MCSE+I, Exchange MVP
>> MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
>> Don't send mail to this address mailto:h.pott@getronics.com
>> Or to these, either: mailto:h.pott@pinkroccade.com
>> mailto:melvin.mcphucknuckle@getronics.com
>> mailto:melvin.mcphucknuckle@pinkroccade.com
>
>
date: Wed, 8 Feb 2006 09:37:10 -0800
author: John Fullbright
Re: Duplicate mail forwarded
Thanks. Tried that, but it didn't help.
Is there something I should be concerned about with the time stamp?
"John Fullbright" wrote in message
news:%23oe1JZNLGHA.532@TK2MSFTNGP15.phx.gbl...
> '2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 220+*************************************************************************************
> 0 0 89 0 63 SMTP - - - -"
>
>
> PIX Mailguard or other secure smtp proxy or daemon. Turn it off.
>
>
>
> "Steele" wrote in message
> news:u0wqG%23MLGHA.1536@TK2MSFTNGP11.phx.gbl...
>> This is a Windows 2003 SP1 server with patches up to date, Exchange 2003
>> SP-2.
>>
>> We are using forwarding rules on the mailboxes to forward messages to
>> certain user's Blackberry devices. We are getting several messages sent
>> multiple times (up to 20 at a time). I've looked for a black-hole router,
>> but didn't find any, but I enabled the black-hole router detection
>> anyway - no difference.
>>
>> I've looked in the SMTP logs, and I think I found the entries from a
>> particular message that was received only once in the user's mailbox, but
>> 3 times at the Blackberry. This message was received at 7:27 and 7:27 AM
>> EST this morning, but one thing that confuses me about the log entries is
>> that they are stamped 12:27 and 12:28, unless I'm reading it incorrectly.
>>
>> Here are the log entries for what I believe is the duplicated message
>> sent to the Blackberry:
>>
>> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
>> E2K3-SERVER - 25 - -
>> 220+*************************************************************************************
>> 0 0 89 0 63 SMTP - - - -
>>
>> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionCommand SMTPSVC1
>> E2K3-SERVER - 25 EHLO - mailout.company.com 0 0 4 0 63 SMTP - - - -
>>
>> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
>> E2K3-SERVER - 25 - -
>> 500+5.5.1+Command+unrecognized:+"XXXX+mailout.company.com" 0 0 59 0 109
>> SMTP - - - -
>>
>> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionCommand SMTPSVC1
>> E2K3-SERVER - 25 HELO - mailout.company.com 0 0 4 0 109 SMTP - - - -
>>
>> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
>> E2K3-SERVER - 25 - -
>> 250+mx08.bwc.na.blackberry.net+Hello+mailout.company.com+[66.42.138.194],+pleased+to+meet+you
>> 0 0 94 0 156 SMTP - - - -
>>
>> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionCommand SMTPSVC1
>> E2K3-SERVER - 25 MAIL - FROM: 0 0 4 0 156
>> SMTP - - - -
>>
>> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
>> E2K3-SERVER - 25 - - 250+2.1.0+...+Sender+ok 0
>> 0 51 0 203 SMTP - - - -
>>
>> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionCommand SMTPSVC1
>> E2K3-SERVER - 25 RCPT - TO: 0 0 4 0 203
>> SMTP - - - -
>>
>> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
>> E2K3-SERVER - 25 - -
>> 250+2.1.5+...+Recipient+ok 0 0 59 0 281
>> SMTP - - - -
>>
>> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionCommand SMTPSVC1
>> E2K3-SERVER - 25 DATA - - 0 0 4 0 281 SMTP - - - -
>>
>> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
>> E2K3-SERVER - 25 - - 354+Enter+mail,+end+with+"."+on+a+line+by+itself 0 0
>> 48 0 328 SMTP - - - -
>>
>> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionResponse SMTPSVC1
>> E2K3-SERVER - 25 - -
>> 220+*************************************************************************************
>> 0 0 89 0 62 SMTP - - - -
>>
>> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionCommand SMTPSVC1
>> E2K3-SERVER - 25 EHLO - mailout.company.com 0 0 4 0 62 SMTP - - - -
>>
>> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionResponse SMTPSVC1
>> E2K3-SERVER - 25 - -
>> 500+5.5.1+Command+unrecognized:+"XXXX+mailout.company.com" 0 0 59 0 109
>> SMTP - - - -
>>
>> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionCommand SMTPSVC1
>> E2K3-SERVER - 25 HELO - mailout.company.com 0 0 4 0 109 SMTP - - - -
>>
>> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionResponse SMTPSVC1
>> E2K3-SERVER - 25 - -
>> 250+mx12.bwc.na.blackberry.net+Hello+mailout.company.com+[66.42.138.194],+pleased+to+meet+you
>> 0 0 94 0 156 SMTP - - - -
>>
>> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionCommand SMTPSVC1
>> E2K3-SERVER - 25 MAIL - FROM: 0 0 4 0 156
>> SMTP - - - -
>>
>> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionResponse SMTPSVC1
>> E2K3-SERVER - 25 - - 250+2.1.0+...+Sender+ok 0
>> 0 51 0 218 SMTP - - - -
>>
>> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionCommand SMTPSVC1
>> E2K3-SERVER - 25 RCPT - TO: 0 0 4 0 218
>> SMTP - - - -
>>
>> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionResponse SMTPSVC1
>> E2K3-SERVER - 25 - -
>> 250+2.1.5+...+Recipient+ok 0 0 59 0 265
>> SMTP - - - -
>>
>> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionCommand SMTPSVC1
>> E2K3-SERVER - 25 DATA - - 0 0 4 0 265 SMTP - - - -
>>
>> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionResponse SMTPSVC1
>> E2K3-SERVER - 25 - - 354+Enter+mail,+end+with+"."+on+a+line+by+itself 0 0
>> 48 0 312 SMTP - - - -
>>
>> 2006-02-08 12:28:01 85.106.145.47 usamed.com SMTPSVC1 E2K3-SERVER
>> 172.16.18.24 0 DATA - +<000001c62caa$8ac24dd0$d8f1a8c0@summer> 250 0 123
>> 10354 2235 SMTP - - - -
>>
>> 2006-02-08 12:28:01 85.106.145.47 usamed.com SMTPSVC1 E2K3-SERVER
>> 172.16.18.24 0 QUIT - usamed.com 240 15235 69 4 0 SMTP - - - -
>>
>> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionResponse SMTPSVC1
>> E2K3-SERVER - 25 - -
>> 220+*************************************************************************************
>> 0 0 89 0 4203 SMTP - - - -
>>
>> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionCommand SMTPSVC1
>> E2K3-SERVER - 25 EHLO - mailout.company.com 0 0 4 0 4203 SMTP - - - -
>>
>> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionResponse SMTPSVC1
>> E2K3-SERVER - 25 - -
>> 500+5.5.1+Command+unrecognized:+"XXXX+mailout.company.com" 0 0 59 0 4266
>> SMTP - - - -
>>
>> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionCommand SMTPSVC1
>> E2K3-SERVER - 25 HELO - mailout.company.com 0 0 4 0 4266 SMTP - - - -
>>
>> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionResponse SMTPSVC1
>> E2K3-SERVER - 25 - -
>> 250+mx16.bwc.na.blackberry.net+Hello+mailout.company.com+[66.42.138.194],+pleased+to+meet+you
>> 0 0 94 0 4313 SMTP - - - -
>>
>> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionCommand SMTPSVC1
>> E2K3-SERVER - 25 MAIL - FROM: 0 0 4 0 4313
>> SMTP - - - -
>>
>> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionResponse SMTPSVC1
>> E2K3-SERVER - 25 - - 250+2.1.0+...+Sender+ok 0
>> 0 51 0 4359 SMTP - - - -
>>
>> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionCommand SMTPSVC1
>> E2K3-SERVER - 25 RCPT - TO: 0 0 4 0 4359
>> SMTP - - - -
>>
>> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionResponse SMTPSVC1
>> E2K3-SERVER - 25 - -
>> 250+2.1.5+...+Recipient+ok 0 0 59 0 4422
>> SMTP - - - -
>>
>> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionCommand SMTPSVC1
>> E2K3-SERVER - 25 DATA - - 0 0 4 0 4422 SMTP - - - -
>>
>> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionResponse SMTPSVC1
>> E2K3-SERVER - 25 - - 354+Enter+mail,+end+with+"."+on+a+line+by+itself 0 0
>> 48 0 4469 SMTP - - - -
>>
>> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionResponse SMTPSVC1
>> E2K3-SERVER - 25 - -
>> 220+*************************************************************************************
>> 0 0 89 0 78 SMTP - - - -
>>
>> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionCommand SMTPSVC1
>> E2K3-SERVER - 25 EHLO - mailout.company.com 0 0 4 0 78 SMTP - - - -
>>
>> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionResponse SMTPSVC1
>> E2K3-SERVER - 25 - -
>> 500+5.5.1+Command+unrecognized:+"XXXX+mailout.company.com" 0 0 59 0 125
>> SMTP - - - -
>>
>> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionCommand SMTPSVC1
>> E2K3-SERVER - 25 HELO - mailout.company.com 0 0 4 0 125 SMTP - - - -
>>
>> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionResponse SMTPSVC1
>> E2K3-SERVER - 25 - -
>> 250+mx02.bwc.na.blackberry.net+Hello+mailout.company.com+[66.42.138.194],+pleased+to+meet+you
>> 0 0 94 0 187 SMTP - - - -
>>
>> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionCommand SMTPSVC1
>> E2K3-SERVER - 25 MAIL - FROM: 0 0 4 0 187
>> SMTP - - - -
>>
>> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionResponse SMTPSVC1
>> E2K3-SERVER - 25 - - 250+2.1.0+...+Sender+ok 0
>> 0 51 0 234 SMTP - - - -
>>
>> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionCommand SMTPSVC1
>> E2K3-SERVER - 25 RCPT - TO: 0 0 4 0 234
>> SMTP - - - -
>>
>> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionResponse SMTPSVC1
>> E2K3-SERVER - 25 - -
>> 250+2.1.5+...+Recipient+ok 0 0 59 0 281
>> SMTP - - - -
>>
>> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionCommand SMTPSVC1
>> E2K3-SERVER - 25 DATA - - 0 0 4 0 281 SMTP - - - -
>>
>> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionResponse SMTPSVC1
>> E2K3-SERVER - 25 - - 354+Enter+mail,+end+with+"."+on+a+line+by+itself 0 0
>> 48 0 328 SMTP - - - -
>>
>>
>>
>> The dates, times, and time zones are set correctly on the Exchange server
>> as well as the Domain Controllers.
>>
>>
>>
>> Can anyone give me any ideas as to why the messages are being sent
>> multiple times, and if my time might be off somewhere? Any help is
>> GREATLY appreciated, as we're running out of ideas.
>>
>>
>>
>> "Rich Matheisen [MVP]" wrote in message
>> news:1uq9u110nfv70vokd03331ogg5er92s3vc@4ax.com...
>>> "Steele" wrote:
>>>
>>>>This is a Windows 2003 Server with SP-1. I've installed 898060 and can
>>>>see
>>>>if that helps. I understand that this might be a problem with the remote
>>>>server, that's why we set up the other external account to test and see
>>>>if
>>>>it's a problem on their end or ours. I also understand that this might
>>>>be a
>>>>problem with the firewall and not the Exchange server itself.
>>>>
>>>>The queues for the external account usually displayed the error "The
>>>>connection was dropped by the remote host"
>>>
>>> So what needs to be done now is to discover the reason why this is
>>> happening. Is there a problem with not receiving a response to a
>>> command ina timely manner? Is there a problem when the packet size
>>> exceeds a certain value? Is there a problem if a packet needs
>>> fragmenting? Is there a problem with routing (e.g. some router between
>>> your SMTP server and the target server has a static route that sends
>>> responses through a route different to the way the packet was sent,
>>> causing the response to come from an IP address different to the one
>>> your firewall thinks it should).
>>>
>>> The reasons for this sort of problem are plentiful! 898060 fixes only
>>> some of them. With luck, it'll fix yours. :)
>>>
>>> --
>>> Rich Matheisen
>>> MCSE+I, Exchange MVP
>>> MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
>>> Don't send mail to this address mailto:h.pott@getronics.com
>>> Or to these, either: mailto:h.pott@pinkroccade.com
>>> mailto:melvin.mcphucknuckle@getronics.com
>>> mailto:melvin.mcphucknuckle@pinkroccade.com
>>
>>
>
>
date: Thu, 9 Feb 2006 10:48:19 -0500
author: Steele
RE: Duplicate mail forwarded
I am having exactly the same issue and we've yet to figure it out. We are
using an SBS Windows Server 2003 SP1 server with Exchange 2003 SP2. Same
deal, seemingly randomly duplicated messages on the blackberry devices. When
I forward the messages to another (non-Blackberry) server and then on to
Blackberry.net, no duplication occurs.
"Steele" wrote:
> This is a Windows 2003 SP1 server with patches up to date, Exchange 2003
> SP-2.
>
> We are using forwarding rules on the mailboxes to forward messages to
> certain user's Blackberry devices. We are getting several messages sent
> multiple times (up to 20 at a time). I've looked for a black-hole router,
> but didn't find any, but I enabled the black-hole router detection anyway -
> no difference.
>
> I've looked in the SMTP logs, and I think I found the entries from a
> particular message that was received only once in the user's mailbox, but 3
> times at the Blackberry. This message was received at 7:27 and 7:27 AM EST
> this morning, but one thing that confuses me about the log entries is that
> they are stamped 12:27 and 12:28, unless I'm reading it incorrectly.
>
> Here are the log entries for what I believe is the duplicated message sent
> to the Blackberry:
>
> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 220+*************************************************************************************
> 0 0 89 0 63 SMTP - - - -
>
> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 EHLO - mailout.company.com 0 0 4 0 63 SMTP - - - -
>
> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 500+5.5.1+Command+unrecognized:+"XXXX+mailout.company.com" 0 0 59 0 109
> SMTP - - - -
>
> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 HELO - mailout.company.com 0 0 4 0 109 SMTP - - - -
>
> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 250+mx08.bwc.na.blackberry.net+Hello+mailout.company.com+[66.42.138.194],+pleased+to+meet+you
> 0 0 94 0 156 SMTP - - - -
>
> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 MAIL - FROM: 0 0 4 0 156
> SMTP - - - -
>
> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - - 250+2.1.0+...+Sender+ok 0 0
> 51 0 203 SMTP - - - -
>
> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 RCPT - TO: 0 0 4 0 203
> SMTP - - - -
>
> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 250+2.1.5+...+Recipient+ok 0 0 59 0 281
> SMTP - - - -
>
> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 DATA - - 0 0 4 0 281 SMTP - - - -
>
> 2006-02-08 12:27:57 216.9.250.169 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - - 354+Enter+mail,+end+with+"."+on+a+line+by+itself 0 0 48
> 0 328 SMTP - - - -
>
> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 220+*************************************************************************************
> 0 0 89 0 62 SMTP - - - -
>
> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 EHLO - mailout.company.com 0 0 4 0 62 SMTP - - - -
>
> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 500+5.5.1+Command+unrecognized:+"XXXX+mailout.company.com" 0 0 59 0 109
> SMTP - - - -
>
> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 HELO - mailout.company.com 0 0 4 0 109 SMTP - - - -
>
> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 250+mx12.bwc.na.blackberry.net+Hello+mailout.company.com+[66.42.138.194],+pleased+to+meet+you
> 0 0 94 0 156 SMTP - - - -
>
> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 MAIL - FROM: 0 0 4 0 156
> SMTP - - - -
>
> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - - 250+2.1.0+...+Sender+ok 0 0
> 51 0 218 SMTP - - - -
>
> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 RCPT - TO: 0 0 4 0 218
> SMTP - - - -
>
> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 250+2.1.5+...+Recipient+ok 0 0 59 0 265
> SMTP - - - -
>
> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 DATA - - 0 0 4 0 265 SMTP - - - -
>
> 2006-02-08 12:27:58 216.9.250.173 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - - 354+Enter+mail,+end+with+"."+on+a+line+by+itself 0 0 48
> 0 312 SMTP - - - -
>
> 2006-02-08 12:28:01 85.106.145.47 usamed.com SMTPSVC1 E2K3-SERVER
> 172.16.18.24 0 DATA - +<000001c62caa$8ac24dd0$d8f1a8c0@summer> 250 0 123
> 10354 2235 SMTP - - - -
>
> 2006-02-08 12:28:01 85.106.145.47 usamed.com SMTPSVC1 E2K3-SERVER
> 172.16.18.24 0 QUIT - usamed.com 240 15235 69 4 0 SMTP - - - -
>
> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 220+*************************************************************************************
> 0 0 89 0 4203 SMTP - - - -
>
> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 EHLO - mailout.company.com 0 0 4 0 4203 SMTP - - - -
>
> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 500+5.5.1+Command+unrecognized:+"XXXX+mailout.company.com" 0 0 59 0 4266
> SMTP - - - -
>
> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 HELO - mailout.company.com 0 0 4 0 4266 SMTP - - - -
>
> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 250+mx16.bwc.na.blackberry.net+Hello+mailout.company.com+[66.42.138.194],+pleased+to+meet+you
> 0 0 94 0 4313 SMTP - - - -
>
> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 MAIL - FROM: 0 0 4 0 4313
> SMTP - - - -
>
> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - - 250+2.1.0+...+Sender+ok 0 0
> 51 0 4359 SMTP - - - -
>
> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 RCPT - TO: 0 0 4 0 4359
> SMTP - - - -
>
> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 250+2.1.5+...+Recipient+ok 0 0 59 0 4422
> SMTP - - - -
>
> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 DATA - - 0 0 4 0 4422 SMTP - - - -
>
> 2006-02-08 12:28:04 216.9.250.177 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - - 354+Enter+mail,+end+with+"."+on+a+line+by+itself 0 0 48
> 0 4469 SMTP - - - -
>
> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 220+*************************************************************************************
> 0 0 89 0 78 SMTP - - - -
>
> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 EHLO - mailout.company.com 0 0 4 0 78 SMTP - - - -
>
> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 500+5.5.1+Command+unrecognized:+"XXXX+mailout.company.com" 0 0 59 0 125
> SMTP - - - -
>
> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 HELO - mailout.company.com 0 0 4 0 125 SMTP - - - -
>
> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 250+mx02.bwc.na.blackberry.net+Hello+mailout.company.com+[66.42.138.194],+pleased+to+meet+you
> 0 0 94 0 187 SMTP - - - -
>
> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 MAIL - FROM: 0 0 4 0 187
> SMTP - - - -
>
> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - - 250+2.1.0+...+Sender+ok 0 0
> 51 0 234 SMTP - - - -
>
> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 RCPT - TO: 0 0 4 0 234
> SMTP - - - -
>
> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - -
> 250+2.1.5+...+Recipient+ok 0 0 59 0 281
> SMTP - - - -
>
> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionCommand SMTPSVC1
> E2K3-SERVER - 25 DATA - - 0 0 4 0 281 SMTP - - - -
>
> 2006-02-08 12:28:05 216.9.250.163 OutboundConnectionResponse SMTPSVC1
> E2K3-SERVER - 25 - - 354+Enter+mail,+end+with+"."+on+a+line+by+itself 0 0 48
> 0 328 SMTP - - - -
>
>
>
> The dates, times, and time zones are set correctly on the Exchange server as
> well as the Domain Controllers.
>
>
>
> Can anyone give me any ideas as to why the messages are being sent multiple
> times, and if my time might be off somewhere? Any help is GREATLY
> appreciated, as we're running out of ideas.
>
>
>
> "Rich Matheisen [MVP]" wrote in message
> news:1uq9u110nfv70vokd03331ogg5er92s3vc@4ax.com...
> > "Steele" wrote:
> >
> >>This is a Windows 2003 Server with SP-1. I've installed 898060 and can see
> >>if that helps. I understand that this might be a problem with the remote
> >>server, that's why we set up the other external account to test and see if
> >>it's a problem on their end or ours. I also understand that this might be
> >>a
> >>problem with the firewall and not the Exchange server itself.
> >>
> >>The queues for the external account usually displayed the error "The
> >>connection was dropped by the remote host"
> >
> > So what needs to be done now is to discover the reason why this is
> > happening. Is there a problem with not receiving a response to a
> > command ina timely manner? Is there a problem when the packet size
> > exceeds a certain value? Is there a problem if a packet needs
> > fragmenting? Is there a problem with routing (e.g. some router between
> > your SMTP server and the target server has a static route that sends
> > responses through a route different to the way the packet was sent,
> > causing the response to come from an IP address different to the one
> > your firewall thinks it should).
> >
> > The reasons for this sort of problem are plentiful! 898060 fixes only
> > some of them. With luck, it'll fix yours. :)
> >
> > --
> > Rich Matheisen
> > MCSE+I, Exchange MVP
> > MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
> > Don't send mail to this address mailto:h.pott@getronics.com
> > Or to these, either: mailto:h.pott@pinkroccade.com
> > mailto:melvin.mcphucknuckle@getronics.com
> > mailto:melvin.mcphucknuckle@pinkroccade.com
>
>
>
date: Sun, 9 Apr 2006 19:53:01 -0700
author: KurtH
RE: Duplicate mail forwarded
The only way that I have been able to solve the issue is to send mail through
another SMTP server before it goes on to Blackberry. Obviously not all SBS
Exchange 2003 servers do this because at one point I forwarded messages
through another SBS2003 Exchange server and the issue was resolved. At this
point I am actually forwarding all mail bound for Blackberry users via a
SendMail server hosting my web site. The probelm is clearly with the Exchange
servers, but what it is and how to fix it seem completely unknown. Until
someone does figure it out, I will continue to send mail bound for blackberry
clents through an aternate SMTP server.
"ImagineSystems" wrote:
> We are having the exact same issue, as I see a lot of people are having based
> on reading the forums. I haven't seen any post where anyone has any type of
> resolution.
> Is there anyone at Microsoft that is aware of a fix for the issue with 2003
> SP1 and Exchange SP2 causing the problems when forwarding to a BlackBerry
> address?
>
> "cms" wrote:
>
> > I posted this in a different message and got no responce so I figured I would
> > repost it here since it is about the same issue:
> >
> > I have read several other people with this problem but have not seem a
> > solution.
> >
> > I have a SBS2003 server and it seems that after installing SP2 for Exchange,
> > I am having problems using the forwarding delivery option to forward messages
> > to outside contact (specifically a blackberry email address).
> >
> > The sympton that occurs is that messages pile up on the SMTP queue for
> > blackberry. The client will have several effects on his blackberry from not
> > getting a message to getting 40 copies of the same message.
> >
> > To try to troubleshoot the problem I created a new contact pointing to my
> > personal email account which is hosted on an Exchange 2003 SP2 server and I
> > get the following error message:
> >
> > Your message did not reach some or all of the intended recipients.
> >
> > Subject: test 12
> > Sent: 4/27/2006 8:36 PM
> >
> > ---snip
> > The following recipient(s) could not be reached:
> >
> > Christopher S on 4/27/2006 8:30 PM
> > The message contains a content type that is not supported
> > < mx1.myserver.net #5.6.0 smtp; 554 5.6.0 Message with invalid
> > header rejected, id=26679-01-11 - MIME error: error: part did not end with
> > expected boundary>
> > ---end snip
> >
> > I never get a message other than this. Now I have seen a lot of people
> > complaining about this and no resolution. I have attempted to try to fix
> > this by forcing plain text, forcing helo instead of ehelo, disabling filters,
> > making the contact a member of the domain users group, making sure the
> > contact is in the same Organizational unit.
> >
> > This is a reproducable problem on multiple exchage SP2 servers. If I go to
> > a server that does not have sp2, it work fine.
> >
> > Any suggestions? This is driving me crazy!
> >
date: Sun, 21 May 2006 17:08:27 -0700
author: What I ended up doing to solve the isue What I ended up doing to solve the
Re: Duplicate mail forwarded
cms wrote:
>I posted this in a different message and got no responce so I figured I would
>repost it here since it is about the same issue:
>
>I have read several other people with this problem but have not seem a
>solution.
>
>I have a SBS2003 server and it seems that after installing SP2 for Exchange,
>I am having problems using the forwarding delivery option to forward messages
>to outside contact (specifically a blackberry email address).
>
>The sympton that occurs is that messages pile up on the SMTP queue for
>blackberry. The client will have several effects on his blackberry from not
>getting a message to getting 40 copies of the same message.
I'd check the SMTP Protocol Log to see what's happening. The ony time
I've seen any "duplicate message" problems is when the receiving
server says it's had some sort of problem and to retry the message
later. That problem can be a 4xx response code to the end of the DATA
portion of the message, or it can be a timeout where the 2xx response
is never received by Exchange. When either of those conditions arise,
Exchange correctly resends the message.
In the case of never receiving the 250, the condition is usually that
the receiving server closes the connection too soon -- or you've got a
bad tcpip.sys module on your Exchange server, but that's an O/S issue.
Messages, in both of those situation, will correctly remain in the
delivery queue.
What version and SP of the O/S are you running. If it's W2K3 SP1, make
sure you've installed the updated tcpip.sys. This KB identifies one
build of tcpip.sys that fixes problems with timeouts, there are also
mor recent builds than this one:
Installing security update MS05-019 or Windows Server 2003 Service
Pack 1 may cause network connectivity between clients and servers to
fail [898060]
[ snip ]
> The message contains a content type that is not supported
> < mx1.myserver.net #5.6.0 smtp; 554 5.6.0 Message with invalid
>header rejected, id=26679-01-11 - MIME error: error: part did not end with
>expected boundary>
This sure looks like a problem with connctivity, not SMTP. Although,
I've seen third-party spam filters screw things up, too. SurfControl
5.0 used to leave off the trailing "--" on the last MIME boundary,
causing all sorts of problems. If you're using that, contact them and
get the fix for this problem.
>I never get a message other than this. Now I have seen a lot of people
>complaining about this and no resolution.
Have you ever got to look at the message as it leaves the Exchange
server to know if it was constructed properly? Have you removed any
3rd-party software to verify that something other than Exchange and
Windows wasn't at fault?
>I have attempted to try to fix
>this by forcing plain text, forcing helo instead of ehelo, disabling filters,
>making the contact a member of the domain users group, making sure the
>contact is in the same Organizational unit.
>
>This is a reproducable problem on multiple exchage SP2 servers. If I go to
>a server that does not have sp2, it work fine.
It's not problem on any of the E2K3 SP2 servers I run. Never has been.
>Any suggestions? This is driving me crazy!
--
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
Don't send mail to this address mailto:h.pott@getronics.com
Or to these, either: mailto:h.pott@pinkroccade.com mailto:melvin.mcphucknuckle@getronics.com mailto:melvin.mcphucknuckle@pinkroccade.com
date: Sun, 21 May 2006 21:19:23 -0400
author: Rich Matheisen [MVP]
RE: Duplicate mail forwarded
Thanks for the response, I'll go that route for now...
"What I ended up doing to solve the isue" wrote:
> The only way that I have been able to solve the issue is to send mail through
> another SMTP server before it goes on to Blackberry. Obviously not all SBS
> Exchange 2003 servers do this because at one point I forwarded messages
> through another SBS2003 Exchange server and the issue was resolved. At this
> point I am actually forwarding all mail bound for Blackberry users via a
> SendMail server hosting my web site. The probelm is clearly with the Exchange
> servers, but what it is and how to fix it seem completely unknown. Until
> someone does figure it out, I will continue to send mail bound for blackberry
> clents through an aternate SMTP server.
>
> "ImagineSystems" wrote:
>
> > We are having the exact same issue, as I see a lot of people are having based
> > on reading the forums. I haven't seen any post where anyone has any type of
> > resolution.
> > Is there anyone at Microsoft that is aware of a fix for the issue with 2003
> > SP1 and Exchange SP2 causing the problems when forwarding to a BlackBerry
> > address?
> >
> > "cms" wrote:
> >
> > > I posted this in a different message and got no responce so I figured I would
> > > repost it here since it is about the same issue:
> > >
> > > I have read several other people with this problem but have not seem a
> > > solution.
> > >
> > > I have a SBS2003 server and it seems that after installing SP2 for Exchange,
> > > I am having problems using the forwarding delivery option to forward messages
> > > to outside contact (specifically a blackberry email address).
> > >
> > > The sympton that occurs is that messages pile up on the SMTP queue for
> > > blackberry. The client will have several effects on his blackberry from not
> > > getting a message to getting 40 copies of the same message.
> > >
> > > To try to troubleshoot the problem I created a new contact pointing to my
> > > personal email account which is hosted on an Exchange 2003 SP2 server and I
> > > get the following error message:
> > >
> > > Your message did not reach some or all of the intended recipients.
> > >
> > > Subject: test 12
> > > Sent: 4/27/2006 8:36 PM
> > >
> > > ---snip
> > > The following recipient(s) could not be reached:
> > >
> > > Christopher S on 4/27/2006 8:30 PM
> > > The message contains a content type that is not supported
> > > < mx1.myserver.net #5.6.0 smtp; 554 5.6.0 Message with invalid
> > > header rejected, id=26679-01-11 - MIME error: error: part did not end with
> > > expected boundary>
> > > ---end snip
> > >
> > > I never get a message other than this. Now I have seen a lot of people
> > > complaining about this and no resolution. I have attempted to try to fix
> > > this by forcing plain text, forcing helo instead of ehelo, disabling filters,
> > > making the contact a member of the domain users group, making sure the
> > > contact is in the same Organizational unit.
> > >
> > > This is a reproducable problem on multiple exchage SP2 servers. If I go to
> > > a server that does not have sp2, it work fine.
> > >
> > > Any suggestions? This is driving me crazy!
> > >
date: Mon, 22 May 2006 06:52:01 -0700
author: ImagineSystems
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