I am trying to upgrade my Exchange 2000 server to Exchange 2003 and am running into multiple issue while trying to uninstall the IM service. I did not disable the ability to send IM's through the users profiles (Exchange Tasks) before I tired to uninstall the IM Services from Exchange. Here is a snipette of the log file, specifically the section where the uninstall errors out. == Begin Snipette == [20:39:38] No Parent Component specified for this Account in the ctor - defaulting the initial user value to empty string [20:39:44] Setting PTAdministratorAccount from custom property to ROADANDRAIL\Administrator [20:39:44] Setup configuration information: [20:39:44] This is a(n) Standard version of Microsoft Exchange 2000 [20:39:44] This is not an evaluation copy of Microsoft Exchange 2000; it will not expire [20:39:44] InstallSourceDir = Uninitialized [20:39:44] InstallDestDir = C:\Program Files\Exchsrvr [20:39:44] InetSrvDir = C:\WINNT\system32\inetsrv [20:39:44] System32Dir = C:\WINNT\system32 [20:39:44] LocalServer = MAILSERVER [20:39:44] SchemaMasterDC = FILESERVER [20:39:44] DC = FILESERVER [20:39:44] Domain = RoadandRail.com [20:39:44] DomainDN = /dc=com/dc=RoadandRail [20:39:44] NetBIOSDomain = ROADANDRAIL [20:39:44] NT5Site = Default-First-Site-Name [20:39:44] Org = Road and Rail Services Inc [20:39:44] LegacyOrg = Road and Rail Services Inc [20:39:44] AdminGroup = First Administrative Group [20:39:44] LegacyAdminGroup = First Administrative Group [20:39:44] AdminGroupContainingRoutingGroup = First Administrative Group [20:39:44] RoutingGroup = First Routing Group [20:39:44] 55ServiceAccountLogin = Uninitialized [20:39:44] PTAdministratorAccount = ROADANDRAIL\Administrator [20:39:44] This is not a clustered machine [20:39:44] Entering CAtomIM::ScInitializeExchangeAtomWithCtxInfo [20:39:44] Leaving CAtomIM::ScInitializeExchangeAtomWithCtxInfo [20:39:44] Entering CBaseComponent::ScPreSetup [20:39:44] The component "Microsoft Exchange Instant Messaging Service" is set to action "Remove". [20:39:44] Entering CBaseServiceAtom(Services Atom)::ScPreSetup [20:39:44] Entering CAtomServices::ScStopAtomServices [20:39:44] Stopping the service 'MSExchangeMGMT'. [20:40:50] CService::ScWaitForCompletion (K:\admin\src\libs\exsetup\service.cxx:671) Error code 0XC007041D (1053): The service did not respond to the start or control request in a timely fashion. [20:40:50] CService::ScControl (K:\admin\src\libs\exsetup\service.cxx:609) Error code 0XC007041D (1053): The service did not respond to the start or control request in a timely fashion. [20:40:50] Service = 'winmgmt' CServiceManager::ScStopService (K:\admin\src\udog\setupbase\tools\svcmgr.cxx:560) Error code 0XC007041D (1053): The service did not respond to the start or control request in a timely fashion. [20:40:50] CAtomServices::ScStopAtomServices (K:\admin\src\udog\exsetdata\components\SharedAtoms\a_services.cxx:128) Error code 0XC007041D (1053): The service did not respond to the start or control request in a timely fashion. [20:40:50] Service = '' CBaseServiceAtom::ScPreSetup (K:\admin\src\udog\setupbase\basecomp\basesvcatom.cxx:120) Error code 0XC007041D (1053): The service did not respond to the start or control request in a timely fashion. [20:40:50] Leaving CBaseServiceAtom(Services Atom)::ScPreSetup [20:40:50] Entering CBaseComponent::SetSubtreeComponentsToFailWithErrorInPreSetup [20:40:50] Leaving CBaseComponent::SetSubtreeComponentsToFailWithErrorInPreSetup [20:40:50] CBaseComponent::ScPreSetup (K:\admin\src\udog\setupbase\basecomp\basecomp.cxx:1316) Error code 0XC007041D (1053): The service did not respond to the start or control request in a timely fashion. [20:40:50] Leaving CBaseComponent::ScPreSetup [20:40:50] Microsoft Exchange Instant Messaging Service CComExchSetupComponent(%s)::PreInstall (K:\admin\src\udog\BO\comboifaces.cxx:869) Error code 0XC007041D (1053): The service did not respond to the start or control request in a timely fashion. [20:40:55] This component is set to ignore [20:40:55] We always ask to show the page for this component in this mode - but Cartman should ignore it [20:40:55] This component is set to ignore [20:40:55] We always ask to show the page for this component in this mode - but Cartman should ignore it [20:41:21] CComBOIFacesFactory::QueryInterface (K:\admin\src\udog\BO\bofactory.cxx:52) Error code 0X80004002 (16386): No interface. ==END SNIPETTE== Basically I am running into an issue with the services timing out before they stop. Also, looking into the Event Manager, I see an error labeled "MSExchangeIM" with a catagory of NetworkLayer. Opening up this erorr, I see the following displayed: The network layer could not be initialized (Error 80040154). I have tried doing research on this error as well and came up with nothing. Any assistance would be greatly appreciated. I would prefer not having to Migrate my mailboxes because of the time it will take (16 hours). Thanks for the assistance. Charles Norman
