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date: Mon, 14 Mar 2005 09:25:43 -0500,    group: microsoft.public.exchange2000.misc        back       


Major Exchange 2000 PROBLEM   
Hey everyone,

We are runing a Netfinity 5100 dual 933MHz with 1GB mem, RAID5
Win2000 SP4 Exchange 2000 SP3

My server jumps to 80 to 100% CPU Utilization caused by Interrupts/sec
jumping from average 1200 to 70000 (dual CPU)
I need to reboot the server to get it back to normal, for about 48 hours,
and then all over again.
I need help in drilling down the cause of this issue causing high CPU
utilization and slow response on Exchange.
High Interrupts/sec ocurr randomly after maybe 8 to 48 hours of operation.

What i found is that in "normal" operation CPU 0 has about 1100
interrupts/sec and CPU 1 about 150

Question 1. Is this normal CPU behaviour? should it be balanced?
Question 2.  Can I savely assume that I have a hardware Issue?
Question 3. What other counter do I need to pull up to isolate the device in
question?
Question 4. Is there a Windows tool that shows me the Kernel times per
device or process?

Any suggestions are welcome.

Jan.
date: Mon, 14 Mar 2005 09:25:43 -0500   author:   Helpdesk

Re: Major Exchange 2000 PROBLEM   
Sounds like disk iosub-system thrashing, swap page
memory access is excessive but this is just a guess.


"Helpdesk"  wrote in message
news:e#4UyIKKFHA.1308@TK2MSFTNGP15.phx.gbl...
> Hey everyone,
>
> We are runing a Netfinity 5100 dual 933MHz with 1GB mem, RAID5
> Win2000 SP4 Exchange 2000 SP3
>
> My server jumps to 80 to 100% CPU Utilization caused by Interrupts/sec
> jumping from average 1200 to 70000 (dual CPU)
> I need to reboot the server to get it back to normal, for about 48 hours,
> and then all over again.
> I need help in drilling down the cause of this issue causing high CPU
> utilization and slow response on Exchange.
> High Interrupts/sec ocurr randomly after maybe 8 to 48 hours of operation.
>
> What i found is that in "normal" operation CPU 0 has about 1100
> interrupts/sec and CPU 1 about 150
>
> Question 1. Is this normal CPU behaviour? should it be balanced?
> Question 2.  Can I savely assume that I have a hardware Issue?
> Question 3. What other counter do I need to pull up to isolate the device in
> question?
> Question 4. Is there a Windows tool that shows me the Kernel times per
> device or process?
>
> Any suggestions are welcome.
>
> Jan.
>
>
>
>
date: Mon, 14 Mar 2005 10:19:51 -0500   author:   BP anonymous

Re: Major Exchange 2000 PROBLEM   
Try iisstate at the following link to see what Inetinfo.exe is doing.  Also 
you did not state if you are using a third party av or spam tool on your 
exchange server.

http://www.microsoft.com/resources/documentation/IIS/6/all/techref/en-us/iisRG_IIS_7.mspx

Geoff Pearce

"Helpdesk"  wrote in message 
news:e%234UyIKKFHA.1308@TK2MSFTNGP15.phx.gbl...
> Hey everyone,
>
> We are runing a Netfinity 5100 dual 933MHz with 1GB mem, RAID5
> Win2000 SP4 Exchange 2000 SP3
>
> My server jumps to 80 to 100% CPU Utilization caused by Interrupts/sec
> jumping from average 1200 to 70000 (dual CPU)
> I need to reboot the server to get it back to normal, for about 48 hours,
> and then all over again.
> I need help in drilling down the cause of this issue causing high CPU
> utilization and slow response on Exchange.
> High Interrupts/sec ocurr randomly after maybe 8 to 48 hours of operation.
>
> What i found is that in "normal" operation CPU 0 has about 1100
> interrupts/sec and CPU 1 about 150
>
> Question 1. Is this normal CPU behaviour? should it be balanced?
> Question 2.  Can I savely assume that I have a hardware Issue?
> Question 3. What other counter do I need to pull up to isolate the device 
> in
> question?
> Question 4. Is there a Windows tool that shows me the Kernel times per
> device or process?
>
> Any suggestions are welcome.
>
> Jan.
>
>
>
>
date: Mon, 14 Mar 2005 19:22:47 -0500   author:   Geoff Pearce

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