Hi: Hoping someone can help with this..... We have several Outlook clients connected to an Exchange 2000 server. I'd like to have particular folders delete old mail based on how old the mail is. This requirement appears to be met by the 'Auto Archive - Delete files permanently' feature, but it doesn't work. Any suggestions on why? In the AutoArchive tab, I get a message that the administrator hasn't set retention polices - would that be the problem? Thanks for any tips. -- Dab Cut off: yourhead to respond