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date: Fri, 14 Oct 2005 12:46:04 -0700,    group: microsoft.public.exchange2000.misc        back       


Help with POPing errors due to messsages with suspect files   
Hi:

I'm having difficulty POPing mail from an Exchange 2000 server (using an 
Outlook 2003 client).  Generally, everything works fine, however, 
occasionally, a message that is later confirmed to contain a virus, causes 
POPing to grind to a halt.  Messages received after the suspect message will 
not download to the client!

Both the server and the client are running Symantec anti virus plugins. 
What gives?  Thanks for any help.

-- 
Dab

Cut off: yourhead to respond
date: Fri, 14 Oct 2005 12:46:04 -0700   author:   Dab

Re: Help with POPing errors due to messsages with suspect files   
Dab  wrote:

> I'm having difficulty POPing mail from an Exchange 2000 server (using
> an Outlook 2003 client).  Generally, everything works fine, however,
> occasionally, a message that is later confirmed to contain a virus,
> causes POPing to grind to a halt.  Messages received after the
> suspect message will not download to the client!

Why are you connecting via POP?

> Both the server and the client are running Symantec anti virus
> plugins. What gives?  Thanks for any help.

Whether or not the client is running an AV program won't enter into it and 
apparently the server's AV isn't working well.
-- 
Brian Tillman
date: Fri, 14 Oct 2005 15:54:35 -0400   author:   Brian Tillman

Re: Help with POPing errors due to messsages with suspect files   
Well, there are all sorts of reasons why we're poping this particular 
(rather than using an exchange account); it's got to do with who and how 
some of the mail is 'processed' (as in answered).

On an unrelated post, a responder had suggested mixing accounts (POP and 
exchange) on the same machine was asking for trouble (which I've done for 
years on my own machine without any difficulties), so I disabled the 
exchange account in this case as it's not actually used  So, I don't think 
that mixing accounts is the problem (and like I said, I've done it for years 
without problems).

The AV seems to be working well (without problems) on regular exchange 
accounts connected to the same server.

-- 
Dab

Cut off: yourhead to respond

"Brian Tillman"  wrote in message 
news:Ot7lckP0FHA.164@TK2MSFTNGP10.phx.gbl...
> Dab  wrote:
>
>> I'm having difficulty POPing mail from an Exchange 2000 server (using
>> an Outlook 2003 client).  Generally, everything works fine, however,
>> occasionally, a message that is later confirmed to contain a virus,
>> causes POPing to grind to a halt.  Messages received after the
>> suspect message will not download to the client!
>
> Why are you connecting via POP?
>
>> Both the server and the client are running Symantec anti virus
>> plugins. What gives?  Thanks for any help.
>
> Whether or not the client is running an AV program won't enter into it and 
> apparently the server's AV isn't working well.
> -- 
> Brian Tillman
date: Fri, 14 Oct 2005 15:36:55 -0700   author:   Dab

Re: Help with POPing errors due to messsages with suspect files   
In news:uAT6I$Q0FHA.908@tk2msftngp13.phx.gbl,
Dab  typed:
> Well, there are all sorts of reasons why we're poping this particular
> (rather than using an exchange account); it's got to do with who and
> how some of the mail is 'processed' (as in answered).

I am sure there's another way to attack this.....
>
> On an unrelated post, a responder had suggested mixing accounts (POP
> and exchange) on the same machine was asking for trouble (which I've
> done for years on my own machine without any difficulties), so I
> disabled the exchange account in this case as it's not actually used So, I 
> don't think that mixing accounts is the problem (and like I
> said, I've done it for years without problems).

That was probably me :)
If you were using OL2000 or prior, you were using an unsupported config and 
were simply lucky it worked. It's supported to mix account types in OL2002 
and up, but I do not recommend it.
>
> The AV seems to be working well (without problems) on regular exchange
> accounts connected to the same server.

Then the virus-infected messages shouldn't be in the mailbox to begin with. 
By allowing non-Exchange mail traffic into your server, you can't possibly 
scan it centrally and prevent bad stuff from hitting the mail store at all. 
Yet another reason to keep things simple!
>
>
> "Brian Tillman"  wrote in message
> news:Ot7lckP0FHA.164@TK2MSFTNGP10.phx.gbl...
>> Dab  wrote:
>>
>>> I'm having difficulty POPing mail from an Exchange 2000 server
>>> (using an Outlook 2003 client).  Generally, everything works fine,
>>> however, occasionally, a message that is later confirmed to contain
>>> a virus, causes POPing to grind to a halt.  Messages received after
>>> the suspect message will not download to the client!
>>
>> Why are you connecting via POP?
>>
>>> Both the server and the client are running Symantec anti virus
>>> plugins. What gives?  Thanks for any help.
>>
>> Whether or not the client is running an AV program won't enter into
>> it and apparently the server's AV isn't working well.
>> --
>> Brian Tillman
date: Mon, 17 Oct 2005 11:47:34 -0400   author:   Lanwench [MVP - Exchange]

Re: Help with POPing errors due to messsages with suspect files   
Hi again Larry:

> If you were using OL2000 or prior, you were using an unsupported config 
> and were simply lucky it worked. It's supported to mix account types in 
> OL2002 and up, but I do not recommend it.

Yes, like I've stated, mixing POP and Exchange accounts in the same outlook 
client has worked, and continues to work flawlessly and since the features 
to do exactly this are built into Outlook, I'm still not unclear as to why 
it's not a good idea- but that discussion is for a different thread.   In 
any case, in this discussion thread, there is no mixing of accounts, so, 
mixing accounts is not an issue - the problem is with POPing mail from an 
Exchange server.

Just as an update..... I've used a third party client to POP the mail and 
have verified that the problem is still there so the issue definitely lies 
with POPing mail from the Exchange server.

> Then the virus-infected messages shouldn't be in the mailbox to begin 
> with. By allowing non-Exchange mail traffic into your server, you can't 
> possibly scan it centrally and prevent bad stuff from hitting the mail 
> store at all. Yet another reason to keep things simple!

Well, what ever is happening with the Exchange POP server, it's not catching 
the virus (if that's what it really is).  The POPed mail is not downloaded 
to an exchange account, however it is, of course originating from an 
exchange account because that's where it's being POPed from, but..  the mail 
being delivered to that Exchange account is absolutely the same as all the 
mail that's delivered to all the other Exchange accounts on the system - and 
there aren't problems any where else - only with POP accounts.  So, I'm not 
mixing non-exchange mail as you suggest.

I'm all for keeping things simple, but, they simply have to do what I want 
in order to be useful :).  Thanks anyway.
-- 
Dab

Cut off: yourhead to respond

"Lanwench [MVP - Exchange]" 
 wrote in message 
news:%23H%237CNz0FHA.464@TK2MSFTNGP15.phx.gbl...
>
>
> In news:uAT6I$Q0FHA.908@tk2msftngp13.phx.gbl,
> Dab  typed:
>> Well, there are all sorts of reasons why we're poping this particular
>> (rather than using an exchange account); it's got to do with who and
>> how some of the mail is 'processed' (as in answered).
>
> I am sure there's another way to attack this.....
>>
>> On an unrelated post, a responder had suggested mixing accounts (POP
>> and exchange) on the same machine was asking for trouble (which I've
>> done for years on my own machine without any difficulties), so I
>> disabled the exchange account in this case as it's not actually used So, 
>> I don't think that mixing accounts is the problem (and like I
>> said, I've done it for years without problems).
>
> That was probably me :)
> If you were using OL2000 or prior, you were using an unsupported config 
> and were simply lucky it worked. It's supported to mix account types in 
> OL2002 and up, but I do not recommend it.
>>
>> The AV seems to be working well (without problems) on regular exchange
>> accounts connected to the same server.
>
> Then the virus-infected messages shouldn't be in the mailbox to begin 
> with. By allowing non-Exchange mail traffic into your server, you can't 
> possibly scan it centrally and prevent bad stuff from hitting the mail 
> store at all. Yet another reason to keep things simple!
>>
>>
>> "Brian Tillman"  wrote in message
>> news:Ot7lckP0FHA.164@TK2MSFTNGP10.phx.gbl...
>>> Dab  wrote:
>>>
>>>> I'm having difficulty POPing mail from an Exchange 2000 server
>>>> (using an Outlook 2003 client).  Generally, everything works fine,
>>>> however, occasionally, a message that is later confirmed to contain
>>>> a virus, causes POPing to grind to a halt.  Messages received after
>>>> the suspect message will not download to the client!
>>>
>>> Why are you connecting via POP?
>>>
>>>> Both the server and the client are running Symantec anti virus
>>>> plugins. What gives?  Thanks for any help.
>>>
>>> Whether or not the client is running an AV program won't enter into
>>> it and apparently the server's AV isn't working well.
>>> --
>>> Brian Tillman
>
>
date: Tue, 18 Oct 2005 12:38:26 -0700   author:   Dab

Re: Help with POPing errors due to messsages with suspect files   
In news:u6YkDuB1FHA.3856@tk2msftngp13.phx.gbl,
Dab  typed:
> Hi again Larry:

>
>> If you were using OL2000 or prior, you were using an unsupported
>> config and were simply lucky it worked. It's supported to mix
>> account types in OL2002 and up, but I do not recommend it.
>
> Yes, like I've stated, mixing POP and Exchange accounts in the same
> outlook client has worked, and continues to work flawlessly and since
> the features to do exactly this are built into Outlook, I'm still not
> unclear as to why it's not a good idea- but that discussion is for a
> different thread.

I'm going to shut up now. :)

>  In any case, in this discussion thread, there is
> no mixing of accounts, so, mixing accounts is not an issue - the
> problem is with POPing mail from an Exchange server.

Gotcha.
>
> Just as an update..... I've used a third party client to POP the mail
> and have verified that the problem is still there so the issue
> definitely lies with POPing mail from the Exchange server.
>
>> Then the virus-infected messages shouldn't be in the mailbox to begin
>> with. By allowing non-Exchange mail traffic into your server, you
>> can't possibly scan it centrally and prevent bad stuff from hitting
>> the mail store at all. Yet another reason to keep things simple!
>
> Well, what ever is happening with the Exchange POP server, it's not
> catching the virus (if that's what it really is).  The POPed mail is
> not downloaded to an exchange account, however it is, of course
> originating from an exchange account because that's where it's being
> POPed from, but..  the mail being delivered to that Exchange account
> is absolutely the same as all the mail that's delivered to all the
> other Exchange accounts on the system - and there aren't problems any
> where else - only with POP accounts.  So, I'm not mixing non-exchange
> mail as you suggest.

I see....
>
> I'm all for keeping things simple, but, they simply have to do what I
> want in order to be useful :).  Thanks anyway.

Sorry I can't help further.
>
> "Lanwench [MVP - Exchange]"
>  wrote in
> message news:%23H%237CNz0FHA.464@TK2MSFTNGP15.phx.gbl...
>>
>>
>> In news:uAT6I$Q0FHA.908@tk2msftngp13.phx.gbl,
>> Dab  typed:
>>> Well, there are all sorts of reasons why we're poping this
>>> particular (rather than using an exchange account); it's got to do
>>> with who and how some of the mail is 'processed' (as in answered).
>>
>> I am sure there's another way to attack this.....
>>>
>>> On an unrelated post, a responder had suggested mixing accounts (POP
>>> and exchange) on the same machine was asking for trouble (which I've
>>> done for years on my own machine without any difficulties), so I
>>> disabled the exchange account in this case as it's not actually
>>> used So, I don't think that mixing accounts is the problem (and
>>> like I said, I've done it for years without problems).
>>
>> That was probably me :)
>> If you were using OL2000 or prior, you were using an unsupported
>> config and were simply lucky it worked. It's supported to mix
>> account types in OL2002 and up, but I do not recommend it.
>>>
>>> The AV seems to be working well (without problems) on regular
>>> exchange accounts connected to the same server.
>>
>> Then the virus-infected messages shouldn't be in the mailbox to begin
>> with. By allowing non-Exchange mail traffic into your server, you
>> can't possibly scan it centrally and prevent bad stuff from hitting
>> the mail store at all. Yet another reason to keep things simple!
>>>
>>>
>>> "Brian Tillman"  wrote in message
>>> news:Ot7lckP0FHA.164@TK2MSFTNGP10.phx.gbl...
>>>> Dab  wrote:
>>>>
>>>>> I'm having difficulty POPing mail from an Exchange 2000 server
>>>>> (using an Outlook 2003 client).  Generally, everything works fine,
>>>>> however, occasionally, a message that is later confirmed to
>>>>> contain a virus, causes POPing to grind to a halt.  Messages
>>>>> received after the suspect message will not download to the
>>>>> client!
>>>>
>>>> Why are you connecting via POP?
>>>>
>>>>> Both the server and the client are running Symantec anti virus
>>>>> plugins. What gives?  Thanks for any help.
>>>>
>>>> Whether or not the client is running an AV program won't enter into
>>>> it and apparently the server's AV isn't working well.
>>>> --
>>>> Brian Tillman
date: Tue, 18 Oct 2005 22:08:36 -0400   author:   Lanwench [MVP - Exchange]

Re: Help with POPing errors due to messsages with suspect files   
I'd be reluctant to POP that mail from Exchange with Outlook but that 
aside....

....what if you disable POP scanning in the client side Symantec AV?


-- 
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

**I apologize but I am unable to respond to direct requests for assistance. 
Please post questions and replies here in the newsgroup.  Mahalo!

"Dab"  wrote in message 
news:eyW8qfP0FHA.3856@tk2msftngp13.phx.gbl...
> Hi:
>
> I'm having difficulty POPing mail from an Exchange 2000 server (using an 
> Outlook 2003 client).  Generally, everything works fine, however, 
> occasionally, a message that is later confirmed to contain a virus, causes 
> POPing to grind to a halt.  Messages received after the suspect message 
> will not download to the client!
>
> Both the server and the client are running Symantec anti virus plugins. 
> What gives?  Thanks for any help.
>
> -- 
> Dab
>
> Cut off: yourhead to respond
>
>
date: Sat, 29 Oct 2005 12:22:44 -1000   author:   Ben M. Schorr - MVP

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