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date: Mon, 15 Aug 2005 11:56:01 -0700,    group: microsoft.public.exchange2000.misc        back       


Exchange services   
I have a new installation of Exchange 2003 w sp1 that always freezes when 
stopping some exchange services. Problem services are:
Microsoft Exchange MTA Stacks
Microsoft Exchange Information Store (occasional)
Microsoft Exchange System Attendant
Microsoft Exchange Routing Engine

No errors are produced, well unless I am not waiting long enough. But I did 
try waited 3 hours once. I can go into task manager and kill the process, 
doesn't seem to damage anything but any reason why this could be happening? 
The server is in a mixed 5.5 environment and is installed on a 2 node cluster 
using Veritas Storage foundation 4.2.

Any help would be greatly appreciated.
Thanks
date: Mon, 15 Aug 2005 11:56:01 -0700   author:   lonni3b

Re: Exchange services   
Why are you trying to stop these services in the first place?

-- 
John Oliver, Jr.
MCSE, MCT, CCNA, Exchange MVP
Microsoft Certified Partner

"lonni3b"  wrote in message 
news:2A668605-0750-424F-A7A6-0C5CD60DCD46@microsoft.com...
>I have a new installation of Exchange 2003 w sp1 that always freezes when
> stopping some exchange services. Problem services are:
> Microsoft Exchange MTA Stacks
> Microsoft Exchange Information Store (occasional)
> Microsoft Exchange System Attendant
> Microsoft Exchange Routing Engine
>
> No errors are produced, well unless I am not waiting long enough. But I 
> did
> try waited 3 hours once. I can go into task manager and kill the process,
> doesn't seem to damage anything but any reason why this could be 
> happening?
> The server is in a mixed 5.5 environment and is installed on a 2 node 
> cluster
> using Veritas Storage foundation 4.2.
>
> Any help would be greatly appreciated.
> Thanks
>
date: Mon, 15 Aug 2005 16:49:45 -0500   author:   John Oliver, Jr. [MVP]

Re: Exchange services   
Well exchange is clustered so I need to make sure that it will fail over and 
in a timely manner. Last night I left the System Attendant service in the 
stopping state and went home. This morning it was stopped with no errors in 
the event viewer. No idea how long it took but definetly too long.

I have also isolated the server from the Veritas cluster, renamed it and 
disabled all the clustering software so I believe the problem is between the 
OS and exchange.

"John Oliver, Jr. [MVP]" wrote:

> Why are you trying to stop these services in the first place?
> 
> -- 
> John Oliver, Jr.
> MCSE, MCT, CCNA, Exchange MVP
> Microsoft Certified Partner
> 
> "lonni3b"  wrote in message 
> news:2A668605-0750-424F-A7A6-0C5CD60DCD46@microsoft.com...
> >I have a new installation of Exchange 2003 w sp1 that always freezes when
> > stopping some exchange services. Problem services are:
> > Microsoft Exchange MTA Stacks
> > Microsoft Exchange Information Store (occasional)
> > Microsoft Exchange System Attendant
> > Microsoft Exchange Routing Engine
> >
> > No errors are produced, well unless I am not waiting long enough. But I 
> > did
> > try waited 3 hours once. I can go into task manager and kill the process,
> > doesn't seem to damage anything but any reason why this could be 
> > happening?
> > The server is in a mixed 5.5 environment and is installed on a 2 node 
> > cluster
> > using Veritas Storage foundation 4.2.
> >
> > Any help would be greatly appreciated.
> > Thanks
> > 
> 
> 
>
date: Tue, 16 Aug 2005 08:23:05 -0700   author:   lonni3b

Re: Exchange services   
I am not an expert at Exchange Clustering and never used Veritas's 
Clustering Product so I would not rule out this totally.  I did find this 
link and paragraph interesting from Exchange Server Technet.

"In a cluster, the Cluster service is responsible for starting and stopping 
Exchange services through EXRES.DLL. Because of this, an administrator 
should not stop a service from the command-line, the Windows Services 
snap-in, a Resource Kit tool, or a third-party application. When you stop a 
service outside of the Cluster, the IsAlive call to that service fails, 
causing the Cluster service to attempt a restart of the stopped service."

Now that being said, I would run NETDIAG from your Exchange Server to insure 
good communication with your GC.  I would also verify with Veritas how to 
test the Cluster in case of failure.

Hope this helps.  If not, please start another thread in the 
microsoft.public.exchange2000.admin group as you will find more MVP's that 
work with Clustering.

-- 
John Oliver, Jr.
MCSE, MCT, CCNA, Exchange MVP
Microsoft Certified Partner

"lonni3b"  wrote in message 
news:96E5E01B-3BAF-4271-88F0-871A73802C46@microsoft.com...
> Well exchange is clustered so I need to make sure that it will fail over 
> and
> in a timely manner. Last night I left the System Attendant service in the
> stopping state and went home. This morning it was stopped with no errors 
> in
> the event viewer. No idea how long it took but definetly too long.
>
> I have also isolated the server from the Veritas cluster, renamed it and
> disabled all the clustering software so I believe the problem is between 
> the
> OS and exchange.
>
> "John Oliver, Jr. [MVP]" wrote:
>
>> Why are you trying to stop these services in the first place?
>>
>> -- 
>> John Oliver, Jr.
>> MCSE, MCT, CCNA, Exchange MVP
>> Microsoft Certified Partner
>>
>> "lonni3b"  wrote in message
>> news:2A668605-0750-424F-A7A6-0C5CD60DCD46@microsoft.com...
>> >I have a new installation of Exchange 2003 w sp1 that always freezes 
>> >when
>> > stopping some exchange services. Problem services are:
>> > Microsoft Exchange MTA Stacks
>> > Microsoft Exchange Information Store (occasional)
>> > Microsoft Exchange System Attendant
>> > Microsoft Exchange Routing Engine
>> >
>> > No errors are produced, well unless I am not waiting long enough. But I
>> > did
>> > try waited 3 hours once. I can go into task manager and kill the 
>> > process,
>> > doesn't seem to damage anything but any reason why this could be
>> > happening?
>> > The server is in a mixed 5.5 environment and is installed on a 2 node
>> > cluster
>> > using Veritas Storage foundation 4.2.
>> >
>> > Any help would be greatly appreciated.
>> > Thanks
>> >
>>
>>
>>
date: Tue, 16 Aug 2005 14:28:33 -0500   author:   John Oliver, Jr. [MVP]

Re: Exchange services   
get it out of the mixed environment
"lonni3b"  wrote in message
news:2A668605-0750-424F-A7A6-0C5CD60DCD46@microsoft.com...
> I have a new installation of Exchange 2003 w sp1 that always freezes when
> stopping some exchange services. Problem services are:
> Microsoft Exchange MTA Stacks
> Microsoft Exchange Information Store (occasional)
> Microsoft Exchange System Attendant
> Microsoft Exchange Routing Engine
>
> No errors are produced, well unless I am not waiting long enough. But I
did
> try waited 3 hours once. I can go into task manager and kill the process,
> doesn't seem to damage anything but any reason why this could be
happening?
> The server is in a mixed 5.5 environment and is installed on a 2 node
cluster
> using Veritas Storage foundation 4.2.
>
> Any help would be greatly appreciated.
> Thanks
>
date: Thu, 18 Aug 2005 17:32:36 -0500   author:   p

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