I have an outside client who is trying to send emails to us, but they never get delivered to the recipients. The senders IT consultant said they were getting the following Delivery Status Notification: From: postmaster@waxferraro.com [mailto:postmaster@waxferraro.com] Sent: Friday, February 29, 2008 2:33 PM To: ray Subject: Delivery Status Notification (Relay) This is an automatically generated Delivery Status Notification. Your message has been successfully relayed to the following recipients, but the requested delivery status notifications may not be generated by the destination. user@mycompany.com We have recieved from them in the past successfully. We can email them. I'm at a loss as to how to proceed in this instance. Any help would be greatly appreciated.
Have you tried tracking the sender via Exchange message tracking, they should however receive a NDR if it never got delivered "maitakeboy" wrote in message news:51025F86-66B0-4C3D-9446-17EF6B31814B@microsoft.com... >I have an outside client who is trying to send emails to us, but they never > get delivered to the recipients. The senders IT consultant said they were > getting the following Delivery Status Notification: > From: postmaster@waxferraro.com [mailto:postmaster@waxferraro.com] > Sent: Friday, February 29, 2008 2:33 PM > To: ray > Subject: Delivery Status Notification (Relay) > > This is an automatically generated Delivery Status Notification. > > Your message has been successfully relayed to the following recipients, > but the requested delivery status notifications may not be generated by > the destination. > > user@mycompany.com > > > We have recieved from them in the past successfully. We can email them. > I'm > at a loss as to how to proceed in this instance. Any help would be greatly > appreciated. >
TEB, Thanks for the quick reply! No I haven't. Would I do it from my end? And how would I initiate the tracking? I've never used Exchange Message Tracking. "TEB" wrote: > Have you tried tracking the sender via Exchange message tracking, they > should however receive a NDR if it never got delivered > "maitakeboy" wrote in message > news:51025F86-66B0-4C3D-9446-17EF6B31814B@microsoft.com... > >I have an outside client who is trying to send emails to us, but they never > > get delivered to the recipients. The senders IT consultant said they were > > getting the following Delivery Status Notification: > > From: postmaster@waxferraro.com [mailto:postmaster@waxferraro.com] > > Sent: Friday, February 29, 2008 2:33 PM > > To: ray > > Subject: Delivery Status Notification (Relay) > > > > This is an automatically generated Delivery Status Notification. > > > > Your message has been successfully relayed to the following recipients, > > but the requested delivery status notifications may not be generated by > > the destination. > > > > user@mycompany.com > > > > > > We have recieved from them in the past successfully. We can email them. > > I'm > > at a loss as to how to proceed in this instance. Any help would be greatly > > appreciated. > > > > >
Yes you would do it on your end, once enabled you can see if the message is hitting your Exchange and if so where it is going, here is a link on how to enable it http://www.msexchange.org/tutorials/The_Exchange_Message_Tracking_Center_or_How_to_Save_Your_A_in_a_Pinch.html. "maitakeboy" wrote in message news:729BBF67-9007-4951-9837-F955C635B2BC@microsoft.com... > TEB, > > Thanks for the quick reply! > No I haven't. Would I do it from my end? And how would I initiate the > tracking? I've never used Exchange Message Tracking. > > > "TEB" wrote: > >> Have you tried tracking the sender via Exchange message tracking, they >> should however receive a NDR if it never got delivered >> "maitakeboy" wrote in message >> news:51025F86-66B0-4C3D-9446-17EF6B31814B@microsoft.com... >> >I have an outside client who is trying to send emails to us, but they >> >never >> > get delivered to the recipients. The senders IT consultant said they >> > were >> > getting the following Delivery Status Notification: >> > From: postmaster@waxferraro.com [mailto:postmaster@waxferraro.com] >> > Sent: Friday, February 29, 2008 2:33 PM >> > To: ray >> > Subject: Delivery Status Notification (Relay) >> > >> > This is an automatically generated Delivery Status Notification. >> > >> > Your message has been successfully relayed to the following recipients, >> > but the requested delivery status notifications may not be generated by >> > the destination. >> > >> > user@mycompany.com >> > >> > >> > We have recieved from them in the past successfully. We can email them. >> > I'm >> > at a loss as to how to proceed in this instance. Any help would be >> > greatly >> > appreciated. >> > >> >> >>