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date: Sun, 2 Mar 2008 18:16:27 +0100,    group: microsoft.public.exchange2000.general        back       


no mail coming in anymore   
Hello,

Im working with exchange 2007 and having a strange problem.
Currently, no mail from the internet.
I checken the service and they are running, I checked the eventlog -> this 
is fine (except and warning message 12014 for hub transport). I have enought 
space on C: as well.

Would be cool if some one could give me a tip where to look.
I have really no clou what the problem could be. Internal mail transport is 
working fine
and a can send mails out too.

Thanks
Thomas
date: Sun, 2 Mar 2008 18:16:27 +0100   author:   Thomas Risch

Re: no mail coming in anymore   
"Thomas Risch"  wrote:

>Im working with exchange 2007 and having a strange problem.
>Currently, no mail from the internet.
>I checken the service and they are running, I checked the eventlog -> this 
>is fine (except and warning message 12014 for hub transport). I have enought 
>space on C: as well.
>
>Would be cool if some one could give me a tip where to look.
>I have really no clou what the problem could be. Internal mail transport is 
>working fine
>and a can send mails out too.

Is dimap.com.au your domain?

Email should be delivered to 62.153.57.221. 

I can't connect to port 25 on that IP address. Tracert fails, too (but
that's not conclusive -- your company may block ICMP echo).

I'd start with your network guys. If your firewally isn't blocking
port 25 then there may be some sort of routing problem.



Tracing route to gis1m.dimap.com.au.216.57.153.62.in-addr.arpa
[62.153.57.221]
over a maximum of 30 hops:

  1    17 ms    <1 ms    <1 ms  fw.rmcons.com [192.168.1.1]
  2    14 ms    15 ms    16 ms  er1.nyc1.speakeasy.net [66.92.72.1]
  3    14 ms    14 ms    13 ms  220.ge-0-1-0.cr2.nyc1.speakeasy.net
[69.17.83.20
1]
  4    13 ms    14 ms    14 ms  jfx-edge-01.inet.qwest.net
[208.46.158.41]
  5    16 ms    23 ms    14 ms  jfk-core-02.inet.qwest.net
[205.171.230.113]
  6    15 ms    14 ms    15 ms  jfk-brdr-02.inet.qwest.net
[205.171.230.21]
  7   727 ms   748 ms   766 ms  205.171.1.50
  8   885 ms   893 ms   893 ms  nb-ag4.NB.DE.net.DTAG.DE
[62.154.112.86]
  9   815 ms   820 ms   842 ms  0108536-1-1-gw.NB.DE.net.DTAG.DE
[62.154.112.204
]
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.

-- 
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
Don't send mail to this address mailto:h.pott@getronics.com
Or to these, either: mailto:h.pott@pinkroccade.com mailto:melvin.mcphucknuckle@getronics.com mailto:melvin.mcphucknuckle@pinkroccade.com
date: Sun, 02 Mar 2008 13:03:13 -0500   author:   Rich Matheisen [MVP]

Re: no mail coming in anymore   
hi,

thanks for the fast anwer.
Im the system guy.
Im blocking ICMP but should you get port 25 anyway.
I checked the firewall and port 25 for smtp is open


"Rich Matheisen [MVP]"  schrieb im 
Newsbeitrag news:moqls392kvb6390aalna9tcoh4ebde1fe9@4ax.com...
> "Thomas Risch"  wrote:
>
>>Im working with exchange 2007 and having a strange problem.
>>Currently, no mail from the internet.
>>I checken the service and they are running, I checked the eventlog -> this
>>is fine (except and warning message 12014 for hub transport). I have 
>>enought
>>space on C: as well.
>>
>>Would be cool if some one could give me a tip where to look.
>>I have really no clou what the problem could be. Internal mail transport 
>>is
>>working fine
>>and a can send mails out too.
>
> Is dimap.com.au your domain?
>
> Email should be delivered to 62.153.57.221.
>
> I can't connect to port 25 on that IP address. Tracert fails, too (but
> that's not conclusive -- your company may block ICMP echo).
>
> I'd start with your network guys. If your firewally isn't blocking
> port 25 then there may be some sort of routing problem.
>
>
>
> Tracing route to gis1m.dimap.com.au.216.57.153.62.in-addr.arpa
> [62.153.57.221]
> over a maximum of 30 hops:
>
>  1    17 ms    <1 ms    <1 ms  fw.rmcons.com [192.168.1.1]
>  2    14 ms    15 ms    16 ms  er1.nyc1.speakeasy.net [66.92.72.1]
>  3    14 ms    14 ms    13 ms  220.ge-0-1-0.cr2.nyc1.speakeasy.net
> [69.17.83.20
> 1]
>  4    13 ms    14 ms    14 ms  jfx-edge-01.inet.qwest.net
> [208.46.158.41]
>  5    16 ms    23 ms    14 ms  jfk-core-02.inet.qwest.net
> [205.171.230.113]
>  6    15 ms    14 ms    15 ms  jfk-brdr-02.inet.qwest.net
> [205.171.230.21]
>  7   727 ms   748 ms   766 ms  205.171.1.50
>  8   885 ms   893 ms   893 ms  nb-ag4.NB.DE.net.DTAG.DE
> [62.154.112.86]
>  9   815 ms   820 ms   842 ms  0108536-1-1-gw.NB.DE.net.DTAG.DE
> [62.154.112.204
> ]
> 10     *        *        *     Request timed out.
> 11     *        *        *     Request timed out.
> 12     *        *        *     Request timed out.
> 13     *        *        *     Request timed out.
>
> -- 
> Rich Matheisen
> MCSE+I, Exchange MVP
> MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
> Don't send mail to this address mailto:h.pott@getronics.com
> Or to these, either: mailto:h.pott@pinkroccade.com 
> mailto:melvin.mcphucknuckle@getronics.com 
> mailto:melvin.mcphucknuckle@pinkroccade.com
date: Sun, 2 Mar 2008 19:20:09 +0100   author:   Thomas Risch

Re: no mail coming in anymore   
"Thomas Risch"  wrote:

>thanks for the fast anwer.
>Im the system guy.
>Im blocking ICMP but should you get port 25 anyway.
>I checked the firewall and port 25 for smtp is open

It may be, but I still can't connect. Based on your desctiption of the
problem, neither can anyone else!

Since port 25's working between machines in your LAN, and 25's open on
your firewall, the problem must lie somewhere between. Are you using
NAT? Is port 25 directed to some other IP address than yor Exchange
server? Have you mistakenly ACLed something on the firewall to block
connections from all networks (kinda like using 0.0.0.0 where you
meant to use 255.255.255.255, or vice-versa)?

If you can connect from the firewall to your Exchange server on port
25 then the problem's in the way the firewall's dealing with inbound
connections.


-- 
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
Don't send mail to this address mailto:h.pott@getronics.com
Or to these, either: mailto:h.pott@pinkroccade.com mailto:melvin.mcphucknuckle@getronics.com mailto:melvin.mcphucknuckle@pinkroccade.com
date: Sun, 02 Mar 2008 15:42:36 -0500   author:   Rich Matheisen [MVP]

Re: no mail coming in anymore   
Check your connectors, make sure that you have a receive connector that will 
except email from the outside

http://support.microsoft.com/kb/555855


"Thomas Risch"  wrote in message 
news:ORKOZlIfIHA.4880@TK2MSFTNGP03.phx.gbl...
> Hello,
>
> Im working with exchange 2007 and having a strange problem.
> Currently, no mail from the internet.
> I checken the service and they are running, I checked the eventlog -> this 
> is fine (except and warning message 12014 for hub transport). I have 
> enought space on C: as well.
>
> Would be cool if some one could give me a tip where to look.
> I have really no clou what the problem could be. Internal mail transport 
> is working fine
> and a can send mails out too.
>
> Thanks
> Thomas
>
date: Mon, 3 Mar 2008 01:06:32 -0600   author:   James

Re: no mail coming in anymore   
Hi guys,

thanks for your advices, but I found the problem.
It was my Aladdin eSafe, which is sitting between firewall and my network.
The service was totally hanging, I didnt realized this yesterday because
I dialed in from outside via VPN.

After a restart of the service the mails are running properly through

Thanks
Thomas


"Thomas Risch"  schrieb im Newsbeitrag 
news:ORKOZlIfIHA.4880@TK2MSFTNGP03.phx.gbl...
> Hello,
>
> Im working with exchange 2007 and having a strange problem.
> Currently, no mail from the internet.
> I checken the service and they are running, I checked the eventlog -> this 
> is fine (except and warning message 12014 for hub transport). I have 
> enought space on C: as well.
>
> Would be cool if some one could give me a tip where to look.
> I have really no clou what the problem could be. Internal mail transport 
> is working fine
> and a can send mails out too.
>
> Thanks
> Thomas
>
date: Mon, 3 Mar 2008 12:18:59 +0100   author:   Thomas Risch

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