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date: Wed, 7 Mar 2007 05:46:08 -0800,
group: microsoft.public.exchange2000.general
back
Re: Strategy dealing with SPAM in office environment
I personally recommend third party company to filter the spam. I like Spam
Soap as they provide AntiSpam, Antivirus, Whitelist, etc. as do most other
companies. There false positive ratio is really low in my experience but no
company is going to be perfect. They have 30 day trial and only requires an
MX Record change.
As for whitelisting, you pretty much find every product or third party
provider will have some degree of false positives without the whitelist but
to be sure, I always make it a good point to add the entire domain of the
companies I send mail too on a regular basis.
--
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2007
Microsoft Certified Partner
"Luke Chalmers" wrote in message
news:27766D62-B35A-4815-AF62-0801A128690D@microsoft.com...
> Hello,
>
> I am not sure if this is the right group so I apologies if this is the
> case.
>
> Frustrated users have lead me to post here for some ideas and inspiration.
> We currently look after a number of small-medium size businesses which use
> either exchange 2000 or 2003. Like everyone spam is an issue which needs
> to
> be dealt with. We currently have a spam company filtering our e-mail
> before
> it gets to the exchange server. This company is APM Gateway. More info can
> be
> found here if anyone is interested.
>
> http://www.apm-gateway.net/
>
> APM catches spam, retains it for x amount of days and then deletes the
> spam.
> While it is quarantined, we can go into a webmail facility and then 'push'
> through any e-mail that has been caught as spam but is genuine. We also
> have
> a white/black list facility.
>
> The problem is, if a user sends out an e-mail to someone who has never
> sent
> one back to the domain it could get caught as spam. The user then believes
> that the receipient has not replied when actually it is not true.
>
> Users do e-mail us to check if a message has been caught and we go through
> and 'push' the e-mail if neccersary and then add the e-mail address to the
> whitelist. But if they call us after the quarantined period, then we will
> never know if the e-mail was caught.
>
> The reason for this post is to find out how other people deal with this
> problem. Do you deal with spam on the server and filter it there?
> therefore
> having a copy of all the e-mails to the server? Do people use 3rd party
> companies but have any better ones they can recommend.
>
> Your ideas and wisdom would be appreciated.
>
> Many thanks,
>
> Luke
>
>
date: Wed, 7 Mar 2007 16:46:24 -0500
author: John Oliver, Jr. [MVP]
Re: Strategy dealing with SPAM in office environment
Luke Chalmers wrote:
> Hello,
>
> I am not sure if this is the right group so I apologies if this is
> the case.
>
> Frustrated users have lead me to post here for some ideas and
> inspiration. We currently look after a number of small-medium size
> businesses which use either exchange 2000 or 2003. Like everyone spam
> is an issue which needs to be dealt with. We currently have a spam
> company filtering our e-mail before it gets to the exchange server.
> This company is APM Gateway. More info can be found here if anyone is
> interested.
>
> http://www.apm-gateway.net/
>
> APM catches spam, retains it for x amount of days and then deletes
> the spam. While it is quarantined, we can go into a webmail facility
> and then 'push' through any e-mail that has been caught as spam but
> is genuine. We also have a white/black list facility.
>
> The problem is, if a user sends out an e-mail to someone who has
> never sent one back to the domain it could get caught as spam. The
> user then believes that the receipient has not replied when actually
> it is not true.
>
> Users do e-mail us to check if a message has been caught and we go
> through and 'push' the e-mail if neccersary and then add the e-mail
> address to the whitelist. But if they call us after the quarantined
> period, then we will never know if the e-mail was caught.
>
> The reason for this post is to find out how other people deal with
> this problem. Do you deal with spam on the server and filter it
> there? therefore having a copy of all the e-mails to the server? Do
> people use 3rd party companies but have any better ones they can
> recommend.
>
> Your ideas and wisdom would be appreciated.
>
> Many thanks,
>
> Luke
Check out Mailfoundry.com - I've been using them recently (I used to be more
of a Postini person)....their hosted antispam service is very nice, and
instead of you having to manage the quarantine, each user can receive a
daily report that lists all the stuff it's caught, and they can simply click
a link to deliver/whitelist (or the report can be weekly, or not at all) .
Postini is good, too - the users have their own quarantine folder on the
Postini servers, and they can log into it to check/retrieve, etc., but it
doesn't have the useful email reporting, so I don't recommend it as highly.
Basically, any solution where the users have control / access to the
quarantine, settings for their mailboxes, etc., is good - anything where
*you* have to manage that stuff, is bad. I am really becoming a convert to
the "outsource this crap to someone else" school, for small office networks.
date: Wed, 7 Mar 2007 12:54:52 -0500
author: Lanwench [MVP - Exchange]
Re: Strategy dealing with SPAM in office environment
Lanwench,
Thanks for the advice. (and to you john!) I have had a look at all these
suggestions and particularly like the Mailfoundry software. I like the fact
the user gets a report which is extremely useful and can go through and
whitelist all genuine e-mails. It will take a lot of responsibility away from
us. The reports issue I think is a good selling point but cannot seem to see
anything about it on their website?!?! I have e-mailed them for some more
info.
Thanks guys! I will keep you updated.
Many thanks,
Luke
"Lanwench [MVP - Exchange]" wrote:
> Luke Chalmers wrote:
> > Hello,
> >
> > I am not sure if this is the right group so I apologies if this is
> > the case.
> >
> > Frustrated users have lead me to post here for some ideas and
> > inspiration. We currently look after a number of small-medium size
> > businesses which use either exchange 2000 or 2003. Like everyone spam
> > is an issue which needs to be dealt with. We currently have a spam
> > company filtering our e-mail before it gets to the exchange server.
> > This company is APM Gateway. More info can be found here if anyone is
> > interested.
> >
> > http://www.apm-gateway.net/
> >
> > APM catches spam, retains it for x amount of days and then deletes
> > the spam. While it is quarantined, we can go into a webmail facility
> > and then 'push' through any e-mail that has been caught as spam but
> > is genuine. We also have a white/black list facility.
> >
> > The problem is, if a user sends out an e-mail to someone who has
> > never sent one back to the domain it could get caught as spam. The
> > user then believes that the receipient has not replied when actually
> > it is not true.
> >
> > Users do e-mail us to check if a message has been caught and we go
> > through and 'push' the e-mail if neccersary and then add the e-mail
> > address to the whitelist. But if they call us after the quarantined
> > period, then we will never know if the e-mail was caught.
> >
> > The reason for this post is to find out how other people deal with
> > this problem. Do you deal with spam on the server and filter it
> > there? therefore having a copy of all the e-mails to the server? Do
> > people use 3rd party companies but have any better ones they can
> > recommend.
> >
> > Your ideas and wisdom would be appreciated.
> >
> > Many thanks,
> >
> > Luke
>
> Check out Mailfoundry.com - I've been using them recently (I used to be more
> of a Postini person)....their hosted antispam service is very nice, and
> instead of you having to manage the quarantine, each user can receive a
> daily report that lists all the stuff it's caught, and they can simply click
> a link to deliver/whitelist (or the report can be weekly, or not at all) .
>
> Postini is good, too - the users have their own quarantine folder on the
> Postini servers, and they can log into it to check/retrieve, etc., but it
> doesn't have the useful email reporting, so I don't recommend it as highly.
>
> Basically, any solution where the users have control / access to the
> quarantine, settings for their mailboxes, etc., is good - anything where
> *you* have to manage that stuff, is bad. I am really becoming a convert to
> the "outsource this crap to someone else" school, for small office networks.
>
>
>
>
>
date: Thu, 8 Mar 2007 00:57:14 -0800
author: Luke Chalmers
Re: Strategy dealing with SPAM in office environment
Luke Chalmers wrote:
> Lanwench,
>
> Thanks for the advice. (and to you john!) I have had a look at all
> these suggestions and particularly like the Mailfoundry software. I
> like the fact the user gets a report which is extremely useful and
> can go through and whitelist all genuine e-mails. It will take a lot
> of responsibility away from us. The reports issue I think is a good
> selling point but cannot seem to see anything about it on their
> website?!?! I have e-mailed them for some more info.
>
> Thanks guys! I will keep you updated.
They have a free eval you can use, if you have a domain you want to test
with. I've been very pleased with them.
>
> Many thanks,
>
> Luke
>
> "Lanwench [MVP - Exchange]" wrote:
>
>> Luke Chalmers wrote:
>>> Hello,
>>>
>>> I am not sure if this is the right group so I apologies if this is
>>> the case.
>>>
>>> Frustrated users have lead me to post here for some ideas and
>>> inspiration. We currently look after a number of small-medium size
>>> businesses which use either exchange 2000 or 2003. Like everyone
>>> spam is an issue which needs to be dealt with. We currently have a
>>> spam company filtering our e-mail before it gets to the exchange
>>> server. This company is APM Gateway. More info can be found here if
>>> anyone is interested.
>>>
>>> http://www.apm-gateway.net/
>>>
>>> APM catches spam, retains it for x amount of days and then deletes
>>> the spam. While it is quarantined, we can go into a webmail facility
>>> and then 'push' through any e-mail that has been caught as spam but
>>> is genuine. We also have a white/black list facility.
>>>
>>> The problem is, if a user sends out an e-mail to someone who has
>>> never sent one back to the domain it could get caught as spam. The
>>> user then believes that the receipient has not replied when actually
>>> it is not true.
>>>
>>> Users do e-mail us to check if a message has been caught and we go
>>> through and 'push' the e-mail if neccersary and then add the e-mail
>>> address to the whitelist. But if they call us after the quarantined
>>> period, then we will never know if the e-mail was caught.
>>>
>>> The reason for this post is to find out how other people deal with
>>> this problem. Do you deal with spam on the server and filter it
>>> there? therefore having a copy of all the e-mails to the server? Do
>>> people use 3rd party companies but have any better ones they can
>>> recommend.
>>>
>>> Your ideas and wisdom would be appreciated.
>>>
>>> Many thanks,
>>>
>>> Luke
>>
>> Check out Mailfoundry.com - I've been using them recently (I used to
>> be more of a Postini person)....their hosted antispam service is
>> very nice, and instead of you having to manage the quarantine, each
>> user can receive a daily report that lists all the stuff it's
>> caught, and they can simply click a link to deliver/whitelist (or
>> the report can be weekly, or not at all) .
>>
>> Postini is good, too - the users have their own quarantine folder on
>> the Postini servers, and they can log into it to check/retrieve,
>> etc., but it doesn't have the useful email reporting, so I don't
>> recommend it as highly.
>>
>> Basically, any solution where the users have control / access to the
>> quarantine, settings for their mailboxes, etc., is good - anything
>> where *you* have to manage that stuff, is bad. I am really becoming
>> a convert to the "outsource this crap to someone else" school, for
>> small office networks.
date: Fri, 9 Mar 2007 09:53:45 -0500
author: Lanwench [MVP - Exchange]
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