Crossposted in Exchange2000.information.store

We had our exchange all of a sudden freeze on
us.  On reboot, the store would not mount and gave the error, "An internal
processing error has occurred.  Try restarting the Exchange System Manager
or the Microsoft Exchange Information Store service, or both.  ID no:
c1041724"  I did both, no luck.  I ran the Eseutil in D/R/MH/G and all come
up clean and defragmented.  All services startup with no issues, but cannot
mount the store.  Directory permissions are correct.  There is one log file,
E00.log in the directory and probably that is the issue we are running into.
Additionally we are getting this error - Initialization of Jet Failed.  The
KB articles regarding this on MS are not available (9518 errors) and I am
stuck.  The system is looking for a E00002F0.log file, but there is no such
file.

Help me Obi Wan! Your my only hope!

Paul Clemmons, VP, PC Networks

any file level AV that might have quarantined that log file?  this happened 
to me once, when someone changed a policy on our AV...

-- 
Susan Conkey [MVP]



"Paul Clemmons"  wrote in message 
news:%23sme0hpWHHA.1432@TK2MSFTNGP02.phx.gbl...
> Crossposted in Exchange2000.information.store
>
> We had our exchange all of a sudden freeze on
> us.  On reboot, the store would not mount and gave the error, "An internal
> processing error has occurred.  Try restarting the Exchange System Manager
> or the Microsoft Exchange Information Store service, or both.  ID no:
> c1041724"  I did both, no luck.  I ran the Eseutil in D/R/MH/G and all 
> come
> up clean and defragmented.  All services startup with no issues, but 
> cannot
> mount the store.  Directory permissions are correct.  There is one log 
> file,
> E00.log in the directory and probably that is the issue we are running 
> into.
> Additionally we are getting this error - Initialization of Jet Failed. 
> The
> KB articles regarding this on MS are not available (9518 errors) and I am
> stuck.  The system is looking for a E00002F0.log file, but there is no 
> such
> file.
>
> Help me Obi Wan! Your my only hope!
>
> Paul Clemmons, VP, PC Networks
>
>
>

Check your Disk Space on the Exchange Volume,

http://support.microsoft.com/kb/294318

-- 
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2007
Microsoft Certified Partner


"Paul Clemmons"  wrote in message 
news:%23sme0hpWHHA.1432@TK2MSFTNGP02.phx.gbl...
> Crossposted in Exchange2000.information.store
>
> We had our exchange all of a sudden freeze on
> us.  On reboot, the store would not mount and gave the error, "An internal
> processing error has occurred.  Try restarting the Exchange System Manager
> or the Microsoft Exchange Information Store service, or both.  ID no:
> c1041724"  I did both, no luck.  I ran the Eseutil in D/R/MH/G and all 
> come
> up clean and defragmented.  All services startup with no issues, but 
> cannot
> mount the store.  Directory permissions are correct.  There is one log 
> file,
> E00.log in the directory and probably that is the issue we are running 
> into.
> Additionally we are getting this error - Initialization of Jet Failed. 
> The
> KB articles regarding this on MS are not available (9518 errors) and I am
> stuck.  The system is looking for a E00002F0.log file, but there is no 
> such
> file.
>
> Help me Obi Wan! Your my only hope!
>
> Paul Clemmons, VP, PC Networks
>
>
>

There is 10GB of drive space available, not a problem.

Took out the server AV a week prior to this occurring.


"Susan"  wrote in message 
news:%23XRfazpWHHA.3592@TK2MSFTNGP03.phx.gbl...
> any file level AV that might have quarantined that log file?  this 
> happened to me once, when someone changed a policy on our AV...
>
> -- 
> Susan Conkey [MVP]
>
>
>
> "Paul Clemmons"  wrote in message 
> news:%23sme0hpWHHA.1432@TK2MSFTNGP02.phx.gbl...
>> Crossposted in Exchange2000.information.store
>>
>> We had our exchange all of a sudden freeze on
>> us.  On reboot, the store would not mount and gave the error, "An 
>> internal
>> processing error has occurred.  Try restarting the Exchange System 
>> Manager
>> or the Microsoft Exchange Information Store service, or both.  ID no:
>> c1041724"  I did both, no luck.  I ran the Eseutil in D/R/MH/G and all 
>> come
>> up clean and defragmented.  All services startup with no issues, but 
>> cannot
>> mount the store.  Directory permissions are correct.  There is one log 
>> file,
>> E00.log in the directory and probably that is the issue we are running 
>> into.
>> Additionally we are getting this error - Initialization of Jet Failed. 
>> The
>> KB articles regarding this on MS are not available (9518 errors) and I am
>> stuck.  The system is looking for a E00002F0.log file, but there is no 
>> such
>> file.
>>
>> Help me Obi Wan! Your my only hope!
>>
>> Paul Clemmons, VP, PC Networks
>>
>>
>>
>
>

What about http://support.microsoft.com/kb/307242

or http://www.petri.co.il/mount_exchange_database_when_e00log_is_missing.htm

"John Oliver, Jr. [MVP]"  wrote in message 
news:C43FB193-BC58-4F89-978C-0811AF8F70E7@microsoft.com...
> Check your Disk Space on the Exchange Volume,
>
> http://support.microsoft.com/kb/294318
>
> -- 
> John Oliver, Jr
> MCSE, MCT, CCNA
> Exchange MVP 2007
> Microsoft Certified Partner
>
>
> "Paul Clemmons"  wrote in message 
> news:%23sme0hpWHHA.1432@TK2MSFTNGP02.phx.gbl...
>> Crossposted in Exchange2000.information.store
>>
>> We had our exchange all of a sudden freeze on
>> us.  On reboot, the store would not mount and gave the error, "An 
>> internal
>> processing error has occurred.  Try restarting the Exchange System 
>> Manager
>> or the Microsoft Exchange Information Store service, or both.  ID no:
>> c1041724"  I did both, no luck.  I ran the Eseutil in D/R/MH/G and all 
>> come
>> up clean and defragmented.  All services startup with no issues, but 
>> cannot
>> mount the store.  Directory permissions are correct.  There is one log 
>> file,
>> E00.log in the directory and probably that is the issue we are running 
>> into.
>> Additionally we are getting this error - Initialization of Jet Failed. 
>> The
>> KB articles regarding this on MS are not available (9518 errors) and I am
>> stuck.  The system is looking for a E00002F0.log file, but there is no 
>> such
>> file.
>>
>> Help me Obi Wan! Your my only hope!
>>
>> Paul Clemmons, VP, PC Networks
>>
>>
>>
>

All permissions are correct all around.

"Lisa"  wrote in message 
news:uRfNWLrWHHA.4668@TK2MSFTNGP04.phx.gbl...
> What about http://support.microsoft.com/kb/307242
>
> or 
> http://www.petri.co.il/mount_exchange_database_when_e00log_is_missing.htm
>
> "John Oliver, Jr. [MVP]"  wrote in message 
> news:C43FB193-BC58-4F89-978C-0811AF8F70E7@microsoft.com...
>> Check your Disk Space on the Exchange Volume,
>>
>> http://support.microsoft.com/kb/294318
>>
>> -- 
>> John Oliver, Jr
>> MCSE, MCT, CCNA
>> Exchange MVP 2007
>> Microsoft Certified Partner
>>
>>
>> "Paul Clemmons"  wrote in message 
>> news:%23sme0hpWHHA.1432@TK2MSFTNGP02.phx.gbl...
>>> Crossposted in Exchange2000.information.store
>>>
>>> We had our exchange all of a sudden freeze on
>>> us.  On reboot, the store would not mount and gave the error, "An 
>>> internal
>>> processing error has occurred.  Try restarting the Exchange System 
>>> Manager
>>> or the Microsoft Exchange Information Store service, or both.  ID no:
>>> c1041724"  I did both, no luck.  I ran the Eseutil in D/R/MH/G and all 
>>> come
>>> up clean and defragmented.  All services startup with no issues, but 
>>> cannot
>>> mount the store.  Directory permissions are correct.  There is one log 
>>> file,
>>> E00.log in the directory and probably that is the issue we are running 
>>> into.
>>> Additionally we are getting this error - Initialization of Jet Failed. 
>>> The
>>> KB articles regarding this on MS are not available (9518 errors) and I 
>>> am
>>> stuck.  The system is looking for a E00002F0.log file, but there is no 
>>> such
>>> file.
>>>
>>> Help me Obi Wan! Your my only hope!
>>>
>>> Paul Clemmons, VP, PC Networks
>>>
>>>
>>>
>>
>
>

No knowing your entire environment it may be best to restore from backup at 
this point.  The restore should get you back up an running fairly quickly. 
As it stands now, you can continue to troubleshoot with no guarantee you 
will find a fix in a timely manner.  A restore will get you gaurantee back 
up and running.  Another option would be to call Microsoft PSS if you are 
not wanting to restore at this point.

-- 
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2007
Microsoft Certified Partner


"Paul Clemmons"  wrote in message 
news:ONz7tjrWHHA.2212@TK2MSFTNGP02.phx.gbl...
> All permissions are correct all around.
>
> "Lisa"  wrote in message 
> news:uRfNWLrWHHA.4668@TK2MSFTNGP04.phx.gbl...
>> What about http://support.microsoft.com/kb/307242
>>
>> or 
>> http://www.petri.co.il/mount_exchange_database_when_e00log_is_missing.htm
>>
>> "John Oliver, Jr. [MVP]"  wrote in message 
>> news:C43FB193-BC58-4F89-978C-0811AF8F70E7@microsoft.com...
>>> Check your Disk Space on the Exchange Volume,
>>>
>>> http://support.microsoft.com/kb/294318
>>>
>>> -- 
>>> John Oliver, Jr
>>> MCSE, MCT, CCNA
>>> Exchange MVP 2007
>>> Microsoft Certified Partner
>>>
>>>
>>> "Paul Clemmons"  wrote in message 
>>> news:%23sme0hpWHHA.1432@TK2MSFTNGP02.phx.gbl...
>>>> Crossposted in Exchange2000.information.store
>>>>
>>>> We had our exchange all of a sudden freeze on
>>>> us.  On reboot, the store would not mount and gave the error, "An 
>>>> internal
>>>> processing error has occurred.  Try restarting the Exchange System 
>>>> Manager
>>>> or the Microsoft Exchange Information Store service, or both.  ID no:
>>>> c1041724"  I did both, no luck.  I ran the Eseutil in D/R/MH/G and all 
>>>> come
>>>> up clean and defragmented.  All services startup with no issues, but 
>>>> cannot
>>>> mount the store.  Directory permissions are correct.  There is one log 
>>>> file,
>>>> E00.log in the directory and probably that is the issue we are running 
>>>> into.
>>>> Additionally we are getting this error - Initialization of Jet Failed. 
>>>> The
>>>> KB articles regarding this on MS are not available (9518 errors) and I 
>>>> am
>>>> stuck.  The system is looking for a E00002F0.log file, but there is no 
>>>> such
>>>> file.
>>>>
>>>> Help me Obi Wan! Your my only hope!
>>>>
>>>> Paul Clemmons, VP, PC Networks
>>>>
>>>>
>>>>
>>>
>>
>>
>
>

Here is where we have another problem, the backup solution crashed prior to 
this happening. There is no "backup".  The edb's are fine, that is not the 
problem.  The problem is the Jet database is not
initializing.  If there was something wrong with the EDB's, the services 
would not start and after running diags, something would be wrong.  It is so 
far as we had the POP3 connector running and it pulled the
email from a remote location and put it into the information stores, but not 
mount.  Don't ask me about that one.  Let us just say there is nothing wrong 
with the information store, why isn't the Jet Database initializing, and it 
is apparently looking for a log file that doesn't exist at this moment..



"John Oliver, Jr. [MVP]"  wrote in message 
news:872DF70B-989C-4350-8BEC-E40065783EB4@microsoft.com...
> No knowing your entire environment it may be best to restore from backup 
> at this point.  The restore should get you back up an running fairly 
> quickly. As it stands now, you can continue to troubleshoot with no 
> guarantee you will find a fix in a timely manner.  A restore will get you 
> gaurantee back up and running.  Another option would be to call Microsoft 
> PSS if you are not wanting to restore at this point.
>
> -- 
> John Oliver, Jr
> MCSE, MCT, CCNA
> Exchange MVP 2007
> Microsoft Certified Partner
>
>
> "Paul Clemmons"  wrote in message 
> news:ONz7tjrWHHA.2212@TK2MSFTNGP02.phx.gbl...
>> All permissions are correct all around.
>>
>> "Lisa"  wrote in message 
>> news:uRfNWLrWHHA.4668@TK2MSFTNGP04.phx.gbl...
>>> What about http://support.microsoft.com/kb/307242
>>>
>>> or 
>>> http://www.petri.co.il/mount_exchange_database_when_e00log_is_missing.htm
>>>
>>> "John Oliver, Jr. [MVP]"  wrote in message 
>>> news:C43FB193-BC58-4F89-978C-0811AF8F70E7@microsoft.com...
>>>> Check your Disk Space on the Exchange Volume,
>>>>
>>>> http://support.microsoft.com/kb/294318
>>>>
>>>> -- 
>>>> John Oliver, Jr
>>>> MCSE, MCT, CCNA
>>>> Exchange MVP 2007
>>>> Microsoft Certified Partner
>>>>
>>>>
>>>> "Paul Clemmons"  wrote in message 
>>>> news:%23sme0hpWHHA.1432@TK2MSFTNGP02.phx.gbl...
>>>>> Crossposted in Exchange2000.information.store
>>>>>
>>>>> We had our exchange all of a sudden freeze on
>>>>> us.  On reboot, the store would not mount and gave the error, "An 
>>>>> internal
>>>>> processing error has occurred.  Try restarting the Exchange System 
>>>>> Manager
>>>>> or the Microsoft Exchange Information Store service, or both.  ID no:
>>>>> c1041724"  I did both, no luck.  I ran the Eseutil in D/R/MH/G and all 
>>>>> come
>>>>> up clean and defragmented.  All services startup with no issues, but 
>>>>> cannot
>>>>> mount the store.  Directory permissions are correct.  There is one log 
>>>>> file,
>>>>> E00.log in the directory and probably that is the issue we are running 
>>>>> into.
>>>>> Additionally we are getting this error - Initialization of Jet Failed. 
>>>>> The
>>>>> KB articles regarding this on MS are not available (9518 errors) and I 
>>>>> am
>>>>> stuck.  The system is looking for a E00002F0.log file, but there is no 
>>>>> such
>>>>> file.
>>>>>
>>>>> Help me Obi Wan! Your my only hope!
>>>>>
>>>>> Paul Clemmons, VP, PC Networks
>>>>>
>>>>>
>>>>>
>>>>
>>>
>>>
>>
>>
>

Have you tried running ISINTEG -fix -test alltests?

-- 
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2007
Microsoft Certified Partner


"Paul Clemmons"  wrote in message 
news:ukJX6RsWHHA.4964@TK2MSFTNGP06.phx.gbl...
> Here is where we have another problem, the backup solution crashed prior 
> to this happening. There is no "backup".  The edb's are fine, that is not 
> the problem.  The problem is the Jet database is not
> initializing.  If there was something wrong with the EDB's, the services 
> would not start and after running diags, something would be wrong.  It is 
> so far as we had the POP3 connector running and it pulled the
> email from a remote location and put it into the information stores, but 
> not mount.  Don't ask me about that one.  Let us just say there is nothing 
> wrong with the information store, why isn't the Jet Database initializing, 
> and it is apparently looking for a log file that doesn't exist at this 
> moment..
>
>
>
> "John Oliver, Jr. [MVP]"  wrote in message 
> news:872DF70B-989C-4350-8BEC-E40065783EB4@microsoft.com...
>> No knowing your entire environment it may be best to restore from backup 
>> at this point.  The restore should get you back up an running fairly 
>> quickly. As it stands now, you can continue to troubleshoot with no 
>> guarantee you will find a fix in a timely manner.  A restore will get you 
>> gaurantee back up and running.  Another option would be to call Microsoft 
>> PSS if you are not wanting to restore at this point.
>>
>> -- 
>> John Oliver, Jr
>> MCSE, MCT, CCNA
>> Exchange MVP 2007
>> Microsoft Certified Partner
>>
>>
>> "Paul Clemmons"  wrote in message 
>> news:ONz7tjrWHHA.2212@TK2MSFTNGP02.phx.gbl...
>>> All permissions are correct all around.
>>>
>>> "Lisa"  wrote in message 
>>> news:uRfNWLrWHHA.4668@TK2MSFTNGP04.phx.gbl...
>>>> What about http://support.microsoft.com/kb/307242
>>>>
>>>> or 
>>>> http://www.petri.co.il/mount_exchange_database_when_e00log_is_missing.htm
>>>>
>>>> "John Oliver, Jr. [MVP]"  wrote in message 
>>>> news:C43FB193-BC58-4F89-978C-0811AF8F70E7@microsoft.com...
>>>>> Check your Disk Space on the Exchange Volume,
>>>>>
>>>>> http://support.microsoft.com/kb/294318
>>>>>
>>>>> -- 
>>>>> John Oliver, Jr
>>>>> MCSE, MCT, CCNA
>>>>> Exchange MVP 2007
>>>>> Microsoft Certified Partner
>>>>>
>>>>>
>>>>> "Paul Clemmons"  wrote in message 
>>>>> news:%23sme0hpWHHA.1432@TK2MSFTNGP02.phx.gbl...
>>>>>> Crossposted in Exchange2000.information.store
>>>>>>
>>>>>> We had our exchange all of a sudden freeze on
>>>>>> us.  On reboot, the store would not mount and gave the error, "An 
>>>>>> internal
>>>>>> processing error has occurred.  Try restarting the Exchange System 
>>>>>> Manager
>>>>>> or the Microsoft Exchange Information Store service, or both.  ID no:
>>>>>> c1041724"  I did both, no luck.  I ran the Eseutil in D/R/MH/G and 
>>>>>> all come
>>>>>> up clean and defragmented.  All services startup with no issues, but 
>>>>>> cannot
>>>>>> mount the store.  Directory permissions are correct.  There is one 
>>>>>> log file,
>>>>>> E00.log in the directory and probably that is the issue we are 
>>>>>> running into.
>>>>>> Additionally we are getting this error - Initialization of Jet 
>>>>>> Failed. The
>>>>>> KB articles regarding this on MS are not available (9518 errors) and 
>>>>>> I am
>>>>>> stuck.  The system is looking for a E00002F0.log file, but there is 
>>>>>> no such
>>>>>> file.
>>>>>>
>>>>>> Help me Obi Wan! Your my only hope!
>>>>>>
>>>>>> Paul Clemmons, VP, PC Networks
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>
>

I get that Isinteg cannot initiate verification process.
The error log says "error current log file missing" with a 9518 error.

"John Oliver, Jr. [MVP]"  wrote in message 
news:9C850833-FA7C-45C5-82EA-2AA2992C1212@microsoft.com...
> Have you tried running ISINTEG -fix -test alltests?
>
> -- 
> John Oliver, Jr
> MCSE, MCT, CCNA
> Exchange MVP 2007
> Microsoft Certified Partner
>
>
> "Paul Clemmons"  wrote in message 
> news:ukJX6RsWHHA.4964@TK2MSFTNGP06.phx.gbl...
>> Here is where we have another problem, the backup solution crashed prior 
>> to this happening. There is no "backup".  The edb's are fine, that is not 
>> the problem.  The problem is the Jet database is not
>> initializing.  If there was something wrong with the EDB's, the services 
>> would not start and after running diags, something would be wrong.  It is 
>> so far as we had the POP3 connector running and it pulled the
>> email from a remote location and put it into the information stores, but 
>> not mount.  Don't ask me about that one.  Let us just say there is 
>> nothing wrong with the information store, why isn't the Jet Database 
>> initializing, and it is apparently looking for a log file that doesn't 
>> exist at this moment..
>>
>>
>>
>> "John Oliver, Jr. [MVP]"  wrote in message 
>> news:872DF70B-989C-4350-8BEC-E40065783EB4@microsoft.com...
>>> No knowing your entire environment it may be best to restore from backup 
>>> at this point.  The restore should get you back up an running fairly 
>>> quickly. As it stands now, you can continue to troubleshoot with no 
>>> guarantee you will find a fix in a timely manner.  A restore will get 
>>> you gaurantee back up and running.  Another option would be to call 
>>> Microsoft PSS if you are not wanting to restore at this point.
>>>
>>> -- 
>>> John Oliver, Jr
>>> MCSE, MCT, CCNA
>>> Exchange MVP 2007
>>> Microsoft Certified Partner
>>>
>>>
>>> "Paul Clemmons"  wrote in message 
>>> news:ONz7tjrWHHA.2212@TK2MSFTNGP02.phx.gbl...
>>>> All permissions are correct all around.
>>>>
>>>> "Lisa"  wrote in message 
>>>> news:uRfNWLrWHHA.4668@TK2MSFTNGP04.phx.gbl...
>>>>> What about http://support.microsoft.com/kb/307242
>>>>>
>>>>> or 
>>>>> http://www.petri.co.il/mount_exchange_database_when_e00log_is_missing.htm
>>>>>
>>>>> "John Oliver, Jr. [MVP]"  wrote in message 
>>>>> news:C43FB193-BC58-4F89-978C-0811AF8F70E7@microsoft.com...
>>>>>> Check your Disk Space on the Exchange Volume,
>>>>>>
>>>>>> http://support.microsoft.com/kb/294318
>>>>>>
>>>>>> -- 
>>>>>> John Oliver, Jr
>>>>>> MCSE, MCT, CCNA
>>>>>> Exchange MVP 2007
>>>>>> Microsoft Certified Partner
>>>>>>
>>>>>>
>>>>>> "Paul Clemmons"  wrote in message 
>>>>>> news:%23sme0hpWHHA.1432@TK2MSFTNGP02.phx.gbl...
>>>>>>> Crossposted in Exchange2000.information.store
>>>>>>>
>>>>>>> We had our exchange all of a sudden freeze on
>>>>>>> us.  On reboot, the store would not mount and gave the error, "An 
>>>>>>> internal
>>>>>>> processing error has occurred.  Try restarting the Exchange System 
>>>>>>> Manager
>>>>>>> or the Microsoft Exchange Information Store service, or both.  ID 
>>>>>>> no:
>>>>>>> c1041724"  I did both, no luck.  I ran the Eseutil in D/R/MH/G and 
>>>>>>> all come
>>>>>>> up clean and defragmented.  All services startup with no issues, but 
>>>>>>> cannot
>>>>>>> mount the store.  Directory permissions are correct.  There is one 
>>>>>>> log file,
>>>>>>> E00.log in the directory and probably that is the issue we are 
>>>>>>> running into.
>>>>>>> Additionally we are getting this error - Initialization of Jet 
>>>>>>> Failed. The
>>>>>>> KB articles regarding this on MS are not available (9518 errors) and 
>>>>>>> I am
>>>>>>> stuck.  The system is looking for a E00002F0.log file, but there is 
>>>>>>> no such
>>>>>>> file.
>>>>>>>
>>>>>>> Help me Obi Wan! Your my only hope!
>>>>>>>
>>>>>>> Paul Clemmons, VP, PC Networks
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>
>>
>

Have a look at this,

http://www.petri.co.il/mount_exchange_database_when_e00log_is_missing.htm

-- 
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2007
Microsoft Certified Partner


"Paul Clemmons"  wrote in message 
news:%23p0GvU0WHHA.1432@TK2MSFTNGP02.phx.gbl...
>I get that Isinteg cannot initiate verification process.
> The error log says "error current log file missing" with a 9518 error.
>
> "John Oliver, Jr. [MVP]"  wrote in message 
> news:9C850833-FA7C-45C5-82EA-2AA2992C1212@microsoft.com...
>> Have you tried running ISINTEG -fix -test alltests?
>>
>> -- 
>> John Oliver, Jr
>> MCSE, MCT, CCNA
>> Exchange MVP 2007
>> Microsoft Certified Partner
>>
>>
>> "Paul Clemmons"  wrote in message 
>> news:ukJX6RsWHHA.4964@TK2MSFTNGP06.phx.gbl...
>>> Here is where we have another problem, the backup solution crashed prior 
>>> to this happening. There is no "backup".  The edb's are fine, that is 
>>> not the problem.  The problem is the Jet database is not
>>> initializing.  If there was something wrong with the EDB's, the services 
>>> would not start and after running diags, something would be wrong.  It 
>>> is so far as we had the POP3 connector running and it pulled the
>>> email from a remote location and put it into the information stores, but 
>>> not mount.  Don't ask me about that one.  Let us just say there is 
>>> nothing wrong with the information store, why isn't the Jet Database 
>>> initializing, and it is apparently looking for a log file that doesn't 
>>> exist at this moment..
>>>
>>>
>>>
>>> "John Oliver, Jr. [MVP]"  wrote in message 
>>> news:872DF70B-989C-4350-8BEC-E40065783EB4@microsoft.com...
>>>> No knowing your entire environment it may be best to restore from 
>>>> backup at this point.  The restore should get you back up an running 
>>>> fairly quickly. As it stands now, you can continue to troubleshoot with 
>>>> no guarantee you will find a fix in a timely manner.  A restore will 
>>>> get you gaurantee back up and running.  Another option would be to call 
>>>> Microsoft PSS if you are not wanting to restore at this point.
>>>>
>>>> -- 
>>>> John Oliver, Jr
>>>> MCSE, MCT, CCNA
>>>> Exchange MVP 2007
>>>> Microsoft Certified Partner
>>>>
>>>>
>>>> "Paul Clemmons"  wrote in message 
>>>> news:ONz7tjrWHHA.2212@TK2MSFTNGP02.phx.gbl...
>>>>> All permissions are correct all around.
>>>>>
>>>>> "Lisa"  wrote in message 
>>>>> news:uRfNWLrWHHA.4668@TK2MSFTNGP04.phx.gbl...
>>>>>> What about http://support.microsoft.com/kb/307242
>>>>>>
>>>>>> or 
>>>>>> http://www.petri.co.il/mount_exchange_database_when_e00log_is_missing.htm
>>>>>>
>>>>>> "John Oliver, Jr. [MVP]"  wrote in message 
>>>>>> news:C43FB193-BC58-4F89-978C-0811AF8F70E7@microsoft.com...
>>>>>>> Check your Disk Space on the Exchange Volume,
>>>>>>>
>>>>>>> http://support.microsoft.com/kb/294318
>>>>>>>
>>>>>>> -- 
>>>>>>> John Oliver, Jr
>>>>>>> MCSE, MCT, CCNA
>>>>>>> Exchange MVP 2007
>>>>>>> Microsoft Certified Partner
>>>>>>>
>>>>>>>
>>>>>>> "Paul Clemmons"  wrote in message 
>>>>>>> news:%23sme0hpWHHA.1432@TK2MSFTNGP02.phx.gbl...
>>>>>>>> Crossposted in Exchange2000.information.store
>>>>>>>>
>>>>>>>> We had our exchange all of a sudden freeze on
>>>>>>>> us.  On reboot, the store would not mount and gave the error, "An 
>>>>>>>> internal
>>>>>>>> processing error has occurred.  Try restarting the Exchange System 
>>>>>>>> Manager
>>>>>>>> or the Microsoft Exchange Information Store service, or both.  ID 
>>>>>>>> no:
>>>>>>>> c1041724"  I did both, no luck.  I ran the Eseutil in D/R/MH/G and 
>>>>>>>> all come
>>>>>>>> up clean and defragmented.  All services startup with no issues, 
>>>>>>>> but cannot
>>>>>>>> mount the store.  Directory permissions are correct.  There is one 
>>>>>>>> log file,
>>>>>>>> E00.log in the directory and probably that is the issue we are 
>>>>>>>> running into.
>>>>>>>> Additionally we are getting this error - Initialization of Jet 
>>>>>>>> Failed. The
>>>>>>>> KB articles regarding this on MS are not available (9518 errors) 
>>>>>>>> and I am
>>>>>>>> stuck.  The system is looking for a E00002F0.log file, but there is 
>>>>>>>> no such
>>>>>>>> file.
>>>>>>>>
>>>>>>>> Help me Obi Wan! Your my only hope!
>>>>>>>>
>>>>>>>> Paul Clemmons, VP, PC Networks
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>
>>>
>>
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