I am posting this here becuase it appears to be a server side issue. I have 
also posted in the Outlook groups.

---------------

Here is the issue. One of our members is in Canada. When any one of their
employees send email with attachments to one particular email address here
the attachments don't get through with the email. They can send to, or CC,
anyone else here and that person does get the attachments. This particular
company uses Exchange 5.5, but I am not sure which version of Outlook. We
use Exchange 2003 and Outlook 2003. I have verified that my users Outlook
does not have any rules set.



I'll call the problem email account "account A" and mine "account B". I can
log on to two machines side by side, one with Account A open in Outlook and
the other system logged into account B. The sender will send attachments to
both accounts using A in the To and B in the CC. Account B will get it the
attachments and B will not. I can forward the email and attachment from B to
A and it will arrive OK. It seems to be something going on in the Exchange
server for that one email box and only from that one particular sending
domain.



Can anyone point me in the right direction?



Steve

Exchange 5.5 cannot filter attachments natively so it must be a client issue 
or possibly Firewall/AV issue.  Does this client machine have any type of 
Firewall or Security client that might be blocking the attachments?

-- 
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2006
Microsoft Certified Partner

"Steve Gould" <steve.gould(at)apawood.org> wrote in message 
news:%23Lj1QfOgGHA.2208@TK2MSFTNGP05.phx.gbl...
>I am posting this here becuase it appears to be a server side issue. I have 
>also posted in the Outlook groups.
>
> ---------------
>
> Here is the issue. One of our members is in Canada. When any one of their
> employees send email with attachments to one particular email address here
> the attachments don't get through with the email. They can send to, or CC,
> anyone else here and that person does get the attachments. This particular
> company uses Exchange 5.5, but I am not sure which version of Outlook. We
> use Exchange 2003 and Outlook 2003. I have verified that my users Outlook
> does not have any rules set.
>
>
>
> I'll call the problem email account "account A" and mine "account B". I 
> can
> log on to two machines side by side, one with Account A open in Outlook 
> and
> the other system logged into account B. The sender will send attachments 
> to
> both accounts using A in the To and B in the CC. Account B will get it the
> attachments and B will not. I can forward the email and attachment from B 
> to
> A and it will arrive OK. It seems to be something going on in the Exchange
> server for that one email box and only from that one particular sending
> domain.
>
>
>
> Can anyone point me in the right direction?
>
>
>
> Steve
>
>

Yes it does, we use TrendMicro OfficeScan on all clients as well as Scanmail 
for Exchange on the server. Both would give warning if they deemed the 
attachments had issues. The issue can be repeated by logging into that mail 
box from any client. One theory I had was it being language related as the 
senders are French Canadian and use a French locale. However, we receive 
email from other French sources without issue. Also note that email from 
that source to any other recipient in our organization will retain the 
attachments.

I can think of only two possibilities. Either there is some server side 
setting invloved (and I can't think of any) or that particular mail box on 
the server is somehow corrupted... Both options just don't sit well with me, 
though.



"John Oliver, Jr. [MVP]"  wrote in message 
news:uC3JcoOgGHA.3860@TK2MSFTNGP02.phx.gbl...
> Exchange 5.5 cannot filter attachments natively so it must be a client 
> issue or possibly Firewall/AV issue.  Does this client machine have any 
> type of Firewall or Security client that might be blocking the 
> attachments?
>
> -- 
> John Oliver, Jr
> MCSE, MCT, CCNA
> Exchange MVP 2006
> Microsoft Certified Partner
>
> "Steve Gould" <steve.gould(at)apawood.org> wrote in message 
> news:%23Lj1QfOgGHA.2208@TK2MSFTNGP05.phx.gbl...
>>I am posting this here becuase it appears to be a server side issue. I 
>>have also posted in the Outlook groups.
>>
>> ---------------
>>
>> Here is the issue. One of our members is in Canada. When any one of their
>> employees send email with attachments to one particular email address 
>> here
>> the attachments don't get through with the email. They can send to, or 
>> CC,
>> anyone else here and that person does get the attachments. This 
>> particular
>> company uses Exchange 5.5, but I am not sure which version of Outlook. We
>> use Exchange 2003 and Outlook 2003. I have verified that my users Outlook
>> does not have any rules set.
>>
>>
>>
>> I'll call the problem email account "account A" and mine "account B". I 
>> can
>> log on to two machines side by side, one with Account A open in Outlook 
>> and
>> the other system logged into account B. The sender will send attachments 
>> to
>> both accounts using A in the To and B in the CC. Account B will get it 
>> the
>> attachments and B will not. I can forward the email and attachment from B 
>> to
>> A and it will arrive OK. It seems to be something going on in the 
>> Exchange
>> server for that one email box and only from that one particular sending
>> domain.
>>
>>
>>
>> Can anyone point me in the right direction?
>>
>>
>>
>> Steve
>>
>>
>
>

I would try recreating the users mailbox since it will not take that long to 
do.  Export the users mailbox to pst file then delete the mailbox.  After 
purging the mailbox in ESM, recreate the users mailbox.  Now see if the user 
can receive attachments.

-- 
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2006
Microsoft Certified Partner

"Steve Gould" <steve.gould(at)apawood.org> wrote in message 
news:eaxIhtOgGHA.5096@TK2MSFTNGP02.phx.gbl...
> Yes it does, we use TrendMicro OfficeScan on all clients as well as 
> Scanmail for Exchange on the server. Both would give warning if they 
> deemed the attachments had issues. The issue can be repeated by logging 
> into that mail box from any client. One theory I had was it being language 
> related as the senders are French Canadian and use a French locale. 
> However, we receive email from other French sources without issue. Also 
> note that email from that source to any other recipient in our 
> organization will retain the attachments.
>
> I can think of only two possibilities. Either there is some server side 
> setting invloved (and I can't think of any) or that particular mail box on 
> the server is somehow corrupted... Both options just don't sit well with 
> me, though.
>
>
>
> "John Oliver, Jr. [MVP]"  wrote in message 
> news:uC3JcoOgGHA.3860@TK2MSFTNGP02.phx.gbl...
>> Exchange 5.5 cannot filter attachments natively so it must be a client 
>> issue or possibly Firewall/AV issue.  Does this client machine have any 
>> type of Firewall or Security client that might be blocking the 
>> attachments?
>>
>> -- 
>> John Oliver, Jr
>> MCSE, MCT, CCNA
>> Exchange MVP 2006
>> Microsoft Certified Partner
>>
>> "Steve Gould" <steve.gould(at)apawood.org> wrote in message 
>> news:%23Lj1QfOgGHA.2208@TK2MSFTNGP05.phx.gbl...
>>>I am posting this here becuase it appears to be a server side issue. I 
>>>have also posted in the Outlook groups.
>>>
>>> ---------------
>>>
>>> Here is the issue. One of our members is in Canada. When any one of 
>>> their
>>> employees send email with attachments to one particular email address 
>>> here
>>> the attachments don't get through with the email. They can send to, or 
>>> CC,
>>> anyone else here and that person does get the attachments. This 
>>> particular
>>> company uses Exchange 5.5, but I am not sure which version of Outlook. 
>>> We
>>> use Exchange 2003 and Outlook 2003. I have verified that my users 
>>> Outlook
>>> does not have any rules set.
>>>
>>>
>>>
>>> I'll call the problem email account "account A" and mine "account B". I 
>>> can
>>> log on to two machines side by side, one with Account A open in Outlook 
>>> and
>>> the other system logged into account B. The sender will send attachments 
>>> to
>>> both accounts using A in the To and B in the CC. Account B will get it 
>>> the
>>> attachments and B will not. I can forward the email and attachment from 
>>> B to
>>> A and it will arrive OK. It seems to be something going on in the 
>>> Exchange
>>> server for that one email box and only from that one particular sending
>>> domain.
>>>
>>>
>>>
>>> Can anyone point me in the right direction?
>>>
>>>
>>>
>>> Steve
>>>
>>>
>>
>>
>
>

Thank you for the reply. I have one more step I can test first. I am going 
to move the SMTP address to a different mail box and see what happens. I 
think you are right, though. I am expecting to have to rebuild the mailbox.



"John Oliver, Jr. [MVP]"  wrote in message 
news:eSCIdMsgGHA.5088@TK2MSFTNGP02.phx.gbl...
>I would try recreating the users mailbox since it will not take that long 
>to do.  Export the users mailbox to pst file then delete the mailbox. 
>After purging the mailbox in ESM, recreate the users mailbox.  Now see if 
>the user can receive attachments.
>
> -- 
> John Oliver, Jr
> MCSE, MCT, CCNA
> Exchange MVP 2006
> Microsoft Certified Partner
>
> "Steve Gould" <steve.gould(at)apawood.org> wrote in message 
> news:eaxIhtOgGHA.5096@TK2MSFTNGP02.phx.gbl...
>> Yes it does, we use TrendMicro OfficeScan on all clients as well as 
>> Scanmail for Exchange on the server. Both would give warning if they 
>> deemed the attachments had issues. The issue can be repeated by logging 
>> into that mail box from any client. One theory I had was it being 
>> language related as the senders are French Canadian and use a French 
>> locale. However, we receive email from other French sources without 
>> issue. Also note that email from that source to any other recipient in 
>> our organization will retain the attachments.
>>
>> I can think of only two possibilities. Either there is some server side 
>> setting invloved (and I can't think of any) or that particular mail box 
>> on the server is somehow corrupted... Both options just don't sit well 
>> with me, though.
>>
>>
>>
>> "John Oliver, Jr. [MVP]"  wrote in message 
>> news:uC3JcoOgGHA.3860@TK2MSFTNGP02.phx.gbl...
>>> Exchange 5.5 cannot filter attachments natively so it must be a client 
>>> issue or possibly Firewall/AV issue.  Does this client machine have any 
>>> type of Firewall or Security client that might be blocking the 
>>> attachments?
>>>
>>> -- 
>>> John Oliver, Jr
>>> MCSE, MCT, CCNA
>>> Exchange MVP 2006
>>> Microsoft Certified Partner
>>>
>>> "Steve Gould" <steve.gould(at)apawood.org> wrote in message 
>>> news:%23Lj1QfOgGHA.2208@TK2MSFTNGP05.phx.gbl...
>>>>I am posting this here becuase it appears to be a server side issue. I 
>>>>have also posted in the Outlook groups.
>>>>
>>>> ---------------
>>>>
>>>> Here is the issue. One of our members is in Canada. When any one of 
>>>> their
>>>> employees send email with attachments to one particular email address 
>>>> here
>>>> the attachments don't get through with the email. They can send to, or 
>>>> CC,
>>>> anyone else here and that person does get the attachments. This 
>>>> particular
>>>> company uses Exchange 5.5, but I am not sure which version of Outlook. 
>>>> We
>>>> use Exchange 2003 and Outlook 2003. I have verified that my users 
>>>> Outlook
>>>> does not have any rules set.
>>>>
>>>>
>>>>
>>>> I'll call the problem email account "account A" and mine "account B". I 
>>>> can
>>>> log on to two machines side by side, one with Account A open in Outlook 
>>>> and
>>>> the other system logged into account B. The sender will send 
>>>> attachments to
>>>> both accounts using A in the To and B in the CC. Account B will get it 
>>>> the
>>>> attachments and B will not. I can forward the email and attachment from 
>>>> B to
>>>> A and it will arrive OK. It seems to be something going on in the 
>>>> Exchange
>>>> server for that one email box and only from that one particular sending
>>>> domain.
>>>>
>>>>
>>>>
>>>> Can anyone point me in the right direction?
>>>>
>>>>
>>>>
>>>> Steve
>>>>
>>>>
>>>
>>>
>>
>>
>
>

I have seen some strange issues with mailboxes before and most of the time 
its just easier to recreate the mailbox.   99% of the time this has resolved 
the issue.

-- 
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2006
Microsoft Certified Partner

"Steve Gould" <steve.gould(at)apawood.org> wrote in message 
news:eMa5BLphGHA.4144@TK2MSFTNGP02.phx.gbl...
> Thank you for the reply. I have one more step I can test first. I am going 
> to move the SMTP address to a different mail box and see what happens. I 
> think you are right, though. I am expecting to have to rebuild the 
> mailbox.
>
>
>
> "John Oliver, Jr. [MVP]"  wrote in message 
> news:eSCIdMsgGHA.5088@TK2MSFTNGP02.phx.gbl...
>>I would try recreating the users mailbox since it will not take that long 
>>to do.  Export the users mailbox to pst file then delete the mailbox. 
>>After purging the mailbox in ESM, recreate the users mailbox.  Now see if 
>>the user can receive attachments.
>>
>> -- 
>> John Oliver, Jr
>> MCSE, MCT, CCNA
>> Exchange MVP 2006
>> Microsoft Certified Partner
>>
>> "Steve Gould" <steve.gould(at)apawood.org> wrote in message 
>> news:eaxIhtOgGHA.5096@TK2MSFTNGP02.phx.gbl...
>>> Yes it does, we use TrendMicro OfficeScan on all clients as well as 
>>> Scanmail for Exchange on the server. Both would give warning if they 
>>> deemed the attachments had issues. The issue can be repeated by logging 
>>> into that mail box from any client. One theory I had was it being 
>>> language related as the senders are French Canadian and use a French 
>>> locale. However, we receive email from other French sources without 
>>> issue. Also note that email from that source to any other recipient in 
>>> our organization will retain the attachments.
>>>
>>> I can think of only two possibilities. Either there is some server side 
>>> setting invloved (and I can't think of any) or that particular mail box 
>>> on the server is somehow corrupted... Both options just don't sit well 
>>> with me, though.
>>>
>>>
>>>
>>> "John Oliver, Jr. [MVP]"  wrote in message 
>>> news:uC3JcoOgGHA.3860@TK2MSFTNGP02.phx.gbl...
>>>> Exchange 5.5 cannot filter attachments natively so it must be a client 
>>>> issue or possibly Firewall/AV issue.  Does this client machine have any 
>>>> type of Firewall or Security client that might be blocking the 
>>>> attachments?
>>>>
>>>> -- 
>>>> John Oliver, Jr
>>>> MCSE, MCT, CCNA
>>>> Exchange MVP 2006
>>>> Microsoft Certified Partner
>>>>
>>>> "Steve Gould" <steve.gould(at)apawood.org> wrote in message 
>>>> news:%23Lj1QfOgGHA.2208@TK2MSFTNGP05.phx.gbl...
>>>>>I am posting this here becuase it appears to be a server side issue. I 
>>>>>have also posted in the Outlook groups.
>>>>>
>>>>> ---------------
>>>>>
>>>>> Here is the issue. One of our members is in Canada. When any one of 
>>>>> their
>>>>> employees send email with attachments to one particular email address 
>>>>> here
>>>>> the attachments don't get through with the email. They can send to, or 
>>>>> CC,
>>>>> anyone else here and that person does get the attachments. This 
>>>>> particular
>>>>> company uses Exchange 5.5, but I am not sure which version of Outlook. 
>>>>> We
>>>>> use Exchange 2003 and Outlook 2003. I have verified that my users 
>>>>> Outlook
>>>>> does not have any rules set.
>>>>>
>>>>>
>>>>>
>>>>> I'll call the problem email account "account A" and mine "account B". 
>>>>> I can
>>>>> log on to two machines side by side, one with Account A open in 
>>>>> Outlook and
>>>>> the other system logged into account B. The sender will send 
>>>>> attachments to
>>>>> both accounts using A in the To and B in the CC. Account B will get it 
>>>>> the
>>>>> attachments and B will not. I can forward the email and attachment 
>>>>> from B to
>>>>> A and it will arrive OK. It seems to be something going on in the 
>>>>> Exchange
>>>>> server for that one email box and only from that one particular 
>>>>> sending
>>>>> domain.
>>>>>
>>>>>
>>>>>
>>>>> Can anyone point me in the right direction?
>>>>>
>>>>>
>>>>>
>>>>> Steve
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

I tried your suggestion and re-created the mailbox. It didn't change 
anything. This is just getting wierder. The problem is now occuring for 3 
different recipients getting email attachments from 4 different domains. I 
am only testing with one currently, the one I rebuilt the mailbox for. This 
mailbox has some alternate SMTP addresses. If the senders uses an alternate 
SMTP address the attachments come through just fine.

I cannot explain it.


"John Oliver, Jr. [MVP]"  wrote in message 
news:emdVpTphGHA.1792@TK2MSFTNGP03.phx.gbl...
>I have seen some strange issues with mailboxes before and most of the time 
>its just easier to recreate the mailbox.   99% of the time this has 
>resolved the issue.
>
> -- 
> John Oliver, Jr
> MCSE, MCT, CCNA
> Exchange MVP 2006
> Microsoft Certified Partner
>
> "Steve Gould" <steve.gould(at)apawood.org> wrote in message 
> news:eMa5BLphGHA.4144@TK2MSFTNGP02.phx.gbl...
>> Thank you for the reply. I have one more step I can test first. I am 
>> going to move the SMTP address to a different mail box and see what 
>> happens. I think you are right, though. I am expecting to have to rebuild 
>> the mailbox.
>>
>>
>>
>> "John Oliver, Jr. [MVP]"  wrote in message 
>> news:eSCIdMsgGHA.5088@TK2MSFTNGP02.phx.gbl...
>>>I would try recreating the users mailbox since it will not take that long 
>>>to do.  Export the users mailbox to pst file then delete the mailbox. 
>>>After purging the mailbox in ESM, recreate the users mailbox.  Now see if 
>>>the user can receive attachments.
>>>
>>> -- 
>>> John Oliver, Jr
>>> MCSE, MCT, CCNA
>>> Exchange MVP 2006
>>> Microsoft Certified Partner
>>>
>>> "Steve Gould" <steve.gould(at)apawood.org> wrote in message 
>>> news:eaxIhtOgGHA.5096@TK2MSFTNGP02.phx.gbl...
>>>> Yes it does, we use TrendMicro OfficeScan on all clients as well as 
>>>> Scanmail for Exchange on the server. Both would give warning if they 
>>>> deemed the attachments had issues. The issue can be repeated by logging 
>>>> into that mail box from any client. One theory I had was it being 
>>>> language related as the senders are French Canadian and use a French 
>>>> locale. However, we receive email from other French sources without 
>>>> issue. Also note that email from that source to any other recipient in 
>>>> our organization will retain the attachments.
>>>>
>>>> I can think of only two possibilities. Either there is some server side 
>>>> setting invloved (and I can't think of any) or that particular mail box 
>>>> on the server is somehow corrupted... Both options just don't sit well 
>>>> with me, though.
>>>>
>>>>
>>>>
>>>> "John Oliver, Jr. [MVP]"  wrote in message 
>>>> news:uC3JcoOgGHA.3860@TK2MSFTNGP02.phx.gbl...
>>>>> Exchange 5.5 cannot filter attachments natively so it must be a client 
>>>>> issue or possibly Firewall/AV issue.  Does this client machine have 
>>>>> any type of Firewall or Security client that might be blocking the 
>>>>> attachments?
>>>>>
>>>>> -- 
>>>>> John Oliver, Jr
>>>>> MCSE, MCT, CCNA
>>>>> Exchange MVP 2006
>>>>> Microsoft Certified Partner
>>>>>
>>>>> "Steve Gould" <steve.gould(at)apawood.org> wrote in message 
>>>>> news:%23Lj1QfOgGHA.2208@TK2MSFTNGP05.phx.gbl...
>>>>>>I am posting this here becuase it appears to be a server side issue. I 
>>>>>>have also posted in the Outlook groups.
>>>>>>
>>>>>> ---------------
>>>>>>
>>>>>> Here is the issue. One of our members is in Canada. When any one of 
>>>>>> their
>>>>>> employees send email with attachments to one particular email address 
>>>>>> here
>>>>>> the attachments don't get through with the email. They can send to, 
>>>>>> or CC,
>>>>>> anyone else here and that person does get the attachments. This 
>>>>>> particular
>>>>>> company uses Exchange 5.5, but I am not sure which version of 
>>>>>> Outlook. We
>>>>>> use Exchange 2003 and Outlook 2003. I have verified that my users 
>>>>>> Outlook
>>>>>> does not have any rules set.
>>>>>>
>>>>>>
>>>>>>
>>>>>> I'll call the problem email account "account A" and mine "account B". 
>>>>>> I can
>>>>>> log on to two machines side by side, one with Account A open in 
>>>>>> Outlook and
>>>>>> the other system logged into account B. The sender will send 
>>>>>> attachments to
>>>>>> both accounts using A in the To and B in the CC. Account B will get 
>>>>>> it the
>>>>>> attachments and B will not. I can forward the email and attachment 
>>>>>> from B to
>>>>>> A and it will arrive OK. It seems to be something going on in the 
>>>>>> Exchange
>>>>>> server for that one email box and only from that one particular 
>>>>>> sending
>>>>>> domain.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Can anyone point me in the right direction?
>>>>>>
>>>>>>
>>>>>>
>>>>>> Steve
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

Moving the smtp address to a different mailbox allowed the attachments.

So allowing your Default Domain SMTP address on these user accounts does not 
allow the attachments?  But  if you change it to an alternate it allows the 
attachments?  I have never heard of this before.

-- 
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2006
Microsoft Certified Partner

"Steve Gould" <steve.gould(at)apawood.org> wrote in message 
news:%235UX$uZiGHA.3816@TK2MSFTNGP02.phx.gbl...
> Moving the smtp address to a different mailbox allowed the attachments.
>

BTW, have you downloaded and installed Exchange Best Practice Analyzer and 
run it again your Exchange Server?  This might help you find out why this 
happening.

http://www.microsoft.com/technet/prodtechnol/exchange/downloads/2003/analyzers/default.mspx

-- 
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2006
Microsoft Certified Partner

"Steve Gould" <steve.gould(at)apawood.org> wrote in message 
news:%235UX$uZiGHA.3816@TK2MSFTNGP02.phx.gbl...
> Moving the smtp address to a different mailbox allowed the attachments.
>

Exactly! That is why I am going nuts. This is the craziest thing I ever saw 
in Exchange and it is growing. I am opening a support case on Monday.


"John Oliver, Jr. [MVP]"  wrote in message 
news:utbBcOciGHA.4776@TK2MSFTNGP05.phx.gbl...
> So allowing your Default Domain SMTP address on these user accounts does 
> not allow the attachments?  But  if you change it to an alternate it 
> allows the attachments?  I have never heard of this before.
>
> -- 
> John Oliver, Jr
> MCSE, MCT, CCNA
> Exchange MVP 2006
> Microsoft Certified Partner
>
> "Steve Gould" <steve.gould(at)apawood.org> wrote in message 
> news:%235UX$uZiGHA.3816@TK2MSFTNGP02.phx.gbl...
>> Moving the smtp address to a different mailbox allowed the attachments.
>>
>
>

When PSS does find the problem to your issue please post back the results or 
email directly as I am very curious.  Thanks.

-- 
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2006
Microsoft Certified Partner

"Steve Gould" <steve.gould(at)apawood.org> wrote in message 
news:%23rH$sQciGHA.1276@TK2MSFTNGP03.phx.gbl...
> Exactly! That is why I am going nuts. This is the craziest thing I ever 
> saw in Exchange and it is growing. I am opening a support case on Monday.
>
>
> "John Oliver, Jr. [MVP]"  wrote in message 
> news:utbBcOciGHA.4776@TK2MSFTNGP05.phx.gbl...
>> So allowing your Default Domain SMTP address on these user accounts does 
>> not allow the attachments?  But  if you change it to an alternate it 
>> allows the attachments?  I have never heard of this before.
>>
>> -- 
>> John Oliver, Jr
>> MCSE, MCT, CCNA
>> Exchange MVP 2006
>> Microsoft Certified Partner
>>
>> "Steve Gould" <steve.gould(at)apawood.org> wrote in message 
>> news:%235UX$uZiGHA.3816@TK2MSFTNGP02.phx.gbl...
>>> Moving the smtp address to a different mailbox allowed the attachments.
>>>
>>
>>
>
>

I have not done so in a while. I had planned to run isinteg tonight. Suppose 
I can run the analyzer too.

I'll post my resolution.


"John Oliver, Jr. [MVP]"  wrote in message 
news:uAMY0PciGHA.1936@TK2MSFTNGP04.phx.gbl...
> BTW, have you downloaded and installed Exchange Best Practice Analyzer and 
> run it again your Exchange Server?  This might help you find out why this 
> happening.
>
> http://www.microsoft.com/technet/prodtechnol/exchange/downloads/2003/analyzers/default.mspx
>
> -- 
> John Oliver, Jr
> MCSE, MCT, CCNA
> Exchange MVP 2006
> Microsoft Certified Partner
>
> "Steve Gould" <steve.gould(at)apawood.org> wrote in message 
> news:%235UX$uZiGHA.3816@TK2MSFTNGP02.phx.gbl...
>> Moving the smtp address to a different mailbox allowed the attachments.
>>
>
>