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date: Mon, 8 May 2006 15:51:37 -0400,
group: microsoft.public.exchange2000.general
back
Re: Performance problems on Exchange
Hello Harrison,
Thank you for posting here!
First, thanks to Leif for his good suggestion.
Server's performance is related to a lot of things, such as CPU, RAM,
networking, work load and so on. According to my experience, I suggest you
confirm the following things:
1. Did you install any applications on your Exchange server before the
problem occurred? If so, please disable them temporarily.
2. Make sure if the networking is running without virus. (Both on servers
and clients)
3. Did the problem occur on different clients at same time? Or it is a
random issue.
4. If you have more then one network segments, please confirm if the
problem occurs only in one or more specific segment.
In order to verify if the problem is on the server side, you can use the
performance counters to monitor server's performance, such as free RAM, CPU
usage and so on.
Performance issues can be difficult to troubleshoot and resolve in a
newsgroup setting due to the number of variables and the amount of time
required to narrow down possible causes and observe the effects. We will
assist as best as we can, but you may wish to consider contacting CSS for a
more timely resolution for these type issues.
To obtain the phone numbers for specific technology request please take a
look at the web site listed below.
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
If you are outside the US please see http://support.microsoft.com
for regional support phone numbers.
Thank you for your patience and understanding.
Sincerely,
John Chen, MCSE, MCSA, MCDBA, MCSD
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
date: Tue, 09 May 2006 10:20:51 GMT
author: (John Chen [MSFT])
Re: Performance problems on Exchange
Thanks for your replies. I have run the Best Practices Analyzer Tool and it
is giving the server a pretty good clear bill of health. There are some
warnings and I am in the process of cleaning them up. I don't think I have
a problem on the network due to the back bone being Gigabit. All the
switches are running fine . Just curious if you think this could be an
Active Directory issue. I am not sure. I know the integration between AD
and Exchange is pretty heavy and thought perhaps this could be the issue?
Any input or suggestions would be greatly appreciated.
"John Chen [MSFT]" wrote in message
news:o826HJ1cGHA.4672@TK2MSFTNGXA01.phx.gbl...
> Hello Harrison,
>
> Thank you for posting here!
>
> First, thanks to Leif for his good suggestion.
>
> Server's performance is related to a lot of things, such as CPU, RAM,
> networking, work load and so on. According to my experience, I suggest you
> confirm the following things:
> 1. Did you install any applications on your Exchange server before the
> problem occurred? If so, please disable them temporarily.
> 2. Make sure if the networking is running without virus. (Both on servers
> and clients)
> 3. Did the problem occur on different clients at same time? Or it is a
> random issue.
> 4. If you have more then one network segments, please confirm if the
> problem occurs only in one or more specific segment.
>
> In order to verify if the problem is on the server side, you can use the
> performance counters to monitor server's performance, such as free RAM,
> CPU
> usage and so on.
>
> Performance issues can be difficult to troubleshoot and resolve in a
> newsgroup setting due to the number of variables and the amount of time
> required to narrow down possible causes and observe the effects. We will
> assist as best as we can, but you may wish to consider contacting CSS for
> a
> more timely resolution for these type issues.
>
> To obtain the phone numbers for specific technology request please take a
> look at the web site listed below.
> http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
>
> If you are outside the US please see http://support.microsoft.com
> for regional support phone numbers.
>
> Thank you for your patience and understanding.
>
> Sincerely,
> John Chen, MCSE, MCSA, MCDBA, MCSD
> Microsoft Online Partner Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
> When responding to posts, please "Reply to Group" via
> your newsreader so that others may learn and benefit
> from your issue.
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
date: Tue, 9 May 2006 14:32:59 -0400
author: Harrison Midkiff
Re: Performance problems on Exchange
Hi Harrison,
Maybe! As we all know, there are three kinds of connection between Exchange
and Outlook. They are Mail, Public Folder and Directory. So it may be an
AD/DC issue.
I suggest you check the connection status when the problem happens:
1. When the problem happens, press left Ctrl and right click the Outlook
icon on the tray. (Beside the system time.)
2. Check "Status" and "Req/Fail" to verify which kind of connection(s) is
lost.
If you find something abnormal, you can check the proper server.
Hope it helps.
Sincerely,
John Chen, MCSE, MCSA, MCDBA, MCSD
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
John Chen
Online Partner Support Specialist
Partner Support Group
Microsoft Global Technical Support Center
Mail: v-jochen@microsoft.com
EXT: 4564
date: Wed, 10 May 2006 14:08:11 GMT
author: (John Chen [MSFT])
Re: Performance problems on Exchange
Excellent... Thanks.....
"John Chen [MSFT]" wrote in message
news:cd3r1sDdGHA.188@TK2MSFTNGXA01.phx.gbl...
> Hi Harrison,
>
> Maybe! As we all know, there are three kinds of connection between
> Exchange
> and Outlook. They are Mail, Public Folder and Directory. So it may be an
> AD/DC issue.
>
> I suggest you check the connection status when the problem happens:
> 1. When the problem happens, press left Ctrl and right click the Outlook
> icon on the tray. (Beside the system time.)
> 2. Check "Status" and "Req/Fail" to verify which kind of connection(s) is
> lost.
>
> If you find something abnormal, you can check the proper server.
>
> Hope it helps.
>
> Sincerely,
> John Chen, MCSE, MCSA, MCDBA, MCSD
> Microsoft Online Partner Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
> When responding to posts, please "Reply to Group" via
> your newsreader so that others may learn and benefit
> from your issue.
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
> John Chen
> Online Partner Support Specialist
> Partner Support Group
> Microsoft Global Technical Support Center
> Mail: v-jochen@microsoft.com
> EXT: 4564
>
>
date: Wed, 10 May 2006 13:49:22 -0400
author: Harrison Midkiff
Re: Performance problems on Exchange
Hi,
You are welcome. If you need further assistance, please feel free to let me
know.
Have a great day!
Sincerely,
John Chen, MCSE, MCSA, MCDBA, MCSD
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
date: Fri, 12 May 2006 05:13:47 GMT
author: (John Chen [MSFT])
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