Inbound mail type conversion   

Forgive me, I am a newbie to CDO and transport sinks.
We have Exch 2000 server and a user that uses outside app to read/process
email (GoldMine CRM 6.7). He can receive emails from most of his
international clients. However, emails from one Japanese sender crashes
GoldMine (GM). He can open the email in Outlook 2000, and forward to himself
in GM. However, if he forgets to use Outlook first, his app and all the work
is gone. I tried looking at several settings in GM, but nothing seems to
stop the problem.

I want to know if the following is possible: create a sink to convert email
from one sender to plain text and continue delivery to recipient. I figured
I could use Filter on mail From = to choose the domain of the sender. I did
not know if I could use CDO to convert the contents to another format. There
are not many emails from the sender, and being a newbie, I thought this
might be possible with VBScript.

I opened the message in Outlook, and pulled the headers. Is this helpful for
me to see what the format was of the sender's email?
Here is the last part of the header:
------_=_NextPart_001_01C6727E.06A8DF78
Content-Type: text/plain;
 charset="iso-2022-jp"
Content-Transfer-Encoding: 7bit

------_=_NextPart_001_01C6727E.06A8DF78
Content-Type: text/html;
 charset="iso-2022-jp"
Content-Transfer-Encoding: 7bit

I figured the charset could be laying havoc with the GoldMine app.

Any suggestions?

-W-

date: Tue, 9 May 2006 14:41:10 -0400   author:   W