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date: Mon, 17 Oct 2005 13:59:45 +0200,    group: microsoft.public.exchange2000.development        back       


Event sink no longer fires   
Hi,

Sometimes the async eventsink on a user calendar stops firing.
Deleting and recreating the eventsink item in the calendar fixes the 
situation.

Windows Server 2003
Exchange server 2003 SP1
Outlook 2003 SP1

no eventlog errors.

Is this a known Exchange server bug?
Any way to troubleshoot this?

thanks,
John
date: Mon, 17 Oct 2005 13:59:45 +0200   author:   Sorry

Re: Event sink no longer fires   
I would check the Event log on the Exchange server first usually if an Event 
sink is disabled by Exchange then you'll see some events from Exoledb

When it doesn't work have you checked the Event sink registrations (check 
the System Mailbox as well there should be a corresponding entry for that 
sink)? is it still there and intact I've seen virus checkers before 
delete/quarantine registration objects so I would check your virus scanner 
logs to determine if this might be happening.

Cheers
Glen

"Sorry"  wrote in message 
news:%23nClFJx0FHA.4032@TK2MSFTNGP15.phx.gbl...
> Hi,
>
> Sometimes the async eventsink on a user calendar stops firing.
> Deleting and recreating the eventsink item in the calendar fixes the 
> situation.
>
> Windows Server 2003
> Exchange server 2003 SP1
> Outlook 2003 SP1
>
> no eventlog errors.
>
> Is this a known Exchange server bug?
> Any way to troubleshoot this?
>
> thanks,
> John
>
date: Tue, 18 Oct 2005 12:45:58 +1000   author:   Glen Scales [MVP]

Re: Event sink no longer fires   
Hi Glen,

Asked the client to check for that. His eventlog claims:

Microsoft Exchange OLEDB was unable to initialize the event binding for file://./backofficestorage/domainofclient/mbx/mailbox name/calendar/event item name
BindingID = {DD86D637-0D52-4F74-891B-169CD0DD3717}, HRESULT = 0x80070002

googling it:  (0x80070002) seams to be "File not found" ? What file does it mean? is it:
"hey buddy I can't find your event item!" ?
As the event item is still in the calendar (100% sure of that) what does exoledb mean.. it's not in the systemmailbox/storevents/internal container? And if it is not, who or what removed it there and why only with one or a few users?? 

Or is it 
"hey buddy the event script called your dll but it was trying to do something with a file that the OS could not find"

Questions.. 



"Glen Scales [MVP]"  wrote news:erjcT440FHA.3188@TK2MSFTNGP14.phx.gbl...
>I would check the Event log on the Exchange server first usually if an Event 
> sink is disabled by Exchange then you'll see some events from Exoledb
> 
> When it doesn't work have you checked the Event sink registrations (check 
> the System Mailbox as well there should be a corresponding entry for that 
> sink)? is it still there and intact I've seen virus checkers before 
> delete/quarantine registration objects so I would check your virus scanner 
> logs to determine if this might be happening.
> 
> Cheers
> Glen
> 
> "Sorry"  wrote in message 
> news:%23nClFJx0FHA.4032@TK2MSFTNGP15.phx.gbl...
>> Hi,
>>
>> Sometimes the async eventsink on a user calendar stops firing.
>> Deleting and recreating the eventsink item in the calendar fixes the 
>> situation.
>>
>> Windows Server 2003
>> Exchange server 2003 SP1
>> Outlook 2003 SP1
>>
>> no eventlog errors.
>>
>> Is this a known Exchange server bug?
>> Any way to troubleshoot this?
>>
>> thanks,
>> John
>> 
> 
>
date: Tue, 18 Oct 2005 12:47:23 +0200   author:   Sorry

Re: Event sink no longer fires   
That event generally means that a binding error has occurred meaning that one of the resource required to make that event work is not available or has changed names or location. If you are using a script how was the event registered via regevent.vbs or Exchange explorer. If you used Exchange Explorer maybe the event sink registration item is there but the script that is referenced in the http://schemas.microsoft.com/exchange/events/ScriptUrl property is not.

Its might be worth trying to investigate if something is missing next time the problem occurs.

Cheers
Glen

  "Sorry"  wrote in message news:emWMUF90FHA.560@TK2MSFTNGP12.phx.gbl...
  Hi Glen,

  Asked the client to check for that. His eventlog claims:

  Microsoft Exchange OLEDB was unable to initialize the event binding for file://./backofficestorage/domainofclient/mbx/mailbox name/calendar/event item name
  BindingID = {DD86D637-0D52-4F74-891B-169CD0DD3717}, HRESULT = 0x80070002

  googling it:  (0x80070002) seams to be "File not found" ? What file does it mean? is it:
  "hey buddy I can't find your event item!" ?
  As the event item is still in the calendar (100% sure of that) what does exoledb mean.. it's not in the systemmailbox/storevents/internal container? And if it is not, who or what removed it there and why only with one or a few users?? 

  Or is it 
  "hey buddy the event script called your dll but it was trying to do something with a file that the OS could not find"

  Questions.. 



  "Glen Scales [MVP]"  wrote news:erjcT440FHA.3188@TK2MSFTNGP14.phx.gbl...
  >I would check the Event log on the Exchange server first usually if an Event 
  > sink is disabled by Exchange then you'll see some events from Exoledb
  > 
  > When it doesn't work have you checked the Event sink registrations (check 
  > the System Mailbox as well there should be a corresponding entry for that 
  > sink)? is it still there and intact I've seen virus checkers before 
  > delete/quarantine registration objects so I would check your virus scanner 
  > logs to determine if this might be happening.
  > 
  > Cheers
  > Glen
  > 
  > "Sorry"  wrote in message 
  > news:%23nClFJx0FHA.4032@TK2MSFTNGP15.phx.gbl...
  >> Hi,
  >>
  >> Sometimes the async eventsink on a user calendar stops firing.
  >> Deleting and recreating the eventsink item in the calendar fixes the 
  >> situation.
  >>
  >> Windows Server 2003
  >> Exchange server 2003 SP1
  >> Outlook 2003 SP1
  >>
  >> no eventlog errors.
  >>
  >> Is this a known Exchange server bug?
  >> Any way to troubleshoot this?
  >>
  >> thanks,
  >> John
  >> 
  > 
  >
date: Wed, 19 Oct 2005 12:28:07 +1000   author:   Glen Scales [MVP]

Re: Event sink no longer fires   
I appreciate your input very much Glen

Have you ever come across situation that a sink registration item working fine for a couple of weeks suddenly lost a property but the item as a whole still exists in the folder? That's what you suggest would have happend here.

I use a cdo item to create the event reg item and in it I set the sinkclass to a com component.
It's not that the event does not work.. it works always after creating it and continues to work but for a couple of users in one out of ten installations. While it stops working for one user, the same event continues to fire for the other users. So the event item is in place, the com method is in place and available (because it still works for other users), the server virusscanner scans no exchange file locations. 

What is left to investigate? Does every event registration item on a user folder always have a corresponding item in the SystemMailbox? Would the event stop firing when it is gone there?  I can't find info on the web about that.. I had a look at it on my server with Exchange Explorer and do see a load of items in the Internal container. I wonder what happens when I delete one of them from that 'Internal' folder but don't want to mess up the server. Would it hurt?




  "Glen Scales [MVP]"  wrote news:egr5$SF1FHA.1252@TK2MSFTNGP09.phx.gbl...
  That event generally means that a binding error has occurred meaning that one of the resource required to make that event work is not available or has changed names or location. If you are using a script how was the event registered via regevent.vbs or Exchange explorer. If you used Exchange Explorer maybe the event sink registration item is there but the script that is referenced in the http://schemas.microsoft.com/exchange/events/ScriptUrl property is not.

  Its might be worth trying to investigate if something is missing next time the problem occurs.

  Cheers
  Glen

    "Sorry"  wrote in message news:emWMUF90FHA.560@TK2MSFTNGP12.phx.gbl...
    Hi Glen,

    Asked the client to check for that. His eventlog claims:

    Microsoft Exchange OLEDB was unable to initialize the event binding for file://./backofficestorage/domainofclient/mbx/mailbox name/calendar/event item name
    BindingID = {DD86D637-0D52-4F74-891B-169CD0DD3717}, HRESULT = 0x80070002

    googling it:  (0x80070002) seams to be "File not found" ? What file does it mean? is it:
    "hey buddy I can't find your event item!" ?
    As the event item is still in the calendar (100% sure of that) what does exoledb mean.. it's not in the systemmailbox/storevents/internal container? And if it is not, who or what removed it there and why only with one or a few users?? 

    Or is it 
    "hey buddy the event script called your dll but it was trying to do something with a file that the OS could not find"

    Questions.. 



    "Glen Scales [MVP]"  wrote news:erjcT440FHA.3188@TK2MSFTNGP14.phx.gbl...
    >I would check the Event log on the Exchange server first usually if an Event 
    > sink is disabled by Exchange then you'll see some events from Exoledb
    > 
    > When it doesn't work have you checked the Event sink registrations (check 
    > the System Mailbox as well there should be a corresponding entry for that 
    > sink)? is it still there and intact I've seen virus checkers before 
    > delete/quarantine registration objects so I would check your virus scanner 
    > logs to determine if this might be happening.
    > 
    > Cheers
    > Glen
    > 
    > "Sorry"  wrote in message 
    > news:%23nClFJx0FHA.4032@TK2MSFTNGP15.phx.gbl...
    >> Hi,
    >>
    >> Sometimes the async eventsink on a user calendar stops firing.
    >> Deleting and recreating the eventsink item in the calendar fixes the 
    >> situation.
    >>
    >> Windows Server 2003
    >> Exchange server 2003 SP1
    >> Outlook 2003 SP1
    >>
    >> no eventlog errors.
    >>
    >> Is this a known Exchange server bug?
    >> Any way to troubleshoot this?
    >>
    >> thanks,
    >> John
    >> 
    > 
    >
date: Wed, 19 Oct 2005 10:31:54 +0200   author:   Sorry

Re: Event sink no longer fires   
Hello,

Exchange SP1 has a problem with global event sinks. Although you don't have 
a global event sink, this case may still apply. See 
http://support.microsoft.com/?kbid=872822 for more on this.

And perhaps this is fixed with SP2 
(http://www.microsoft.com/exchange/downloads/2003/sp2/download.mspx).

Greetings,
Henning Krause
MVP - Exchange
http://www.infinitec.de


"Sorry"  wrote in message 
news:%23nClFJx0FHA.4032@TK2MSFTNGP15.phx.gbl...
> Hi,
>
> Sometimes the async eventsink on a user calendar stops firing.
> Deleting and recreating the eventsink item in the calendar fixes the 
> situation.
>
> Windows Server 2003
> Exchange server 2003 SP1
> Outlook 2003 SP1
>
> no eventlog errors.
>
> Is this a known Exchange server bug?
> Any way to troubleshoot this?
>
> thanks,
> John
>
date: Wed, 19 Oct 2005 13:33:52 +0200   author:   Henning Krause [MVP - Exchange]

Re: Event sink no longer fires   
Thanks for this info Henning.
I failed to jot down all cases and am not sure about the server versions but I am sure about the latest one with that problem.
That client has Exchange 2003 sp1.
Nad as always a new piece of information leads to a new question. 
That KB article says : In Exchange 2003 SP1, code is included to verify whether an event binding has a particular variable set. If this variable is not set, the event binding is not registered.

Do you know what variable they mean? It might be easy to include such a variable to my event registration items.

I can't find the list with fixes of sp2. Only a lot of marketing text.


"Henning Krause [MVP - Exchange]"  wrote news:ePUkqRK1FHA.3524@tk2msftngp13.phx.gbl...
> Hello,
> 
> Exchange SP1 has a problem with global event sinks. Although you don't have 
> a global event sink, this case may still apply. See 
> http://support.microsoft.com/?kbid=872822 for more on this.
> 
> And perhaps this is fixed with SP2 
> (http://www.microsoft.com/exchange/downloads/2003/sp2/download.mspx).
> 
> Greetings,
> Henning Krause
> MVP - Exchange
> http://www.infinitec.de
> 
> 
> "Sorry"  wrote in message 
> news:%23nClFJx0FHA.4032@TK2MSFTNGP15.phx.gbl...
>> Hi,
>>
>> Sometimes the async eventsink on a user calendar stops firing.
>> Deleting and recreating the eventsink item in the calendar fixes the 
>> situation.
>>
>> Windows Server 2003
>> Exchange server 2003 SP1
>> Outlook 2003 SP1
>>
>> no eventlog errors.
>>
>> Is this a known Exchange server bug?
>> Any way to troubleshoot this?
>>
>> thanks,
>> John
>> 
> 
>
date: Wed, 19 Oct 2005 15:28:14 +0200   author:   Sorry

Re: Event sink no longer fires   
found the fixes list http://support.microsoft.com/?kbid=906669

this one is included 872822 (http://support.microsoft.com/kb/872822/)
A global event sink is not triggered after you restart the Microsoft 
Exchange Information Store service in Exchange Server 2003 Service Pack 1

this one is interesting but not related i think.
891428 (http://support.microsoft.com/kb/891428/)You do not receive any 
results when you try to use CDOEX in an event sink application in Exchange 
2000 Server

Nope my problem is not in this patch


"Henning Krause [MVP - Exchange]"  
schreef in bericht news:ePUkqRK1FHA.3524@tk2msftngp13.phx.gbl...
> Hello,
>
> Exchange SP1 has a problem with global event sinks. Although you don't 
> have a global event sink, this case may still apply. See 
> http://support.microsoft.com/?kbid=872822 for more on this.
>
> And perhaps this is fixed with SP2 
> (http://www.microsoft.com/exchange/downloads/2003/sp2/download.mspx).
>
> Greetings,
> Henning Krause
> MVP - Exchange
> http://www.infinitec.de
>
>
> "Sorry"  wrote in message 
> news:%23nClFJx0FHA.4032@TK2MSFTNGP15.phx.gbl...
>> Hi,
>>
>> Sometimes the async eventsink on a user calendar stops firing.
>> Deleting and recreating the eventsink item in the calendar fixes the 
>> situation.
>>
>> Windows Server 2003
>> Exchange server 2003 SP1
>> Outlook 2003 SP1
>>
>> no eventlog errors.
>>
>> Is this a known Exchange server bug?
>> Any way to troubleshoot this?
>>
>> thanks,
>> John
>>
>
>
date: Wed, 19 Oct 2005 15:39:21 +0200   author:   Sorry

Re: Event sink no longer fires   
Have you ever come across situation that a sink registration item working fine for a couple of weeks suddenly lost a property but the item as a whole still exists in the folder? That's what you suggest would have happened here.

No I've have seen registrations go missing and I've seen virus checkers and Content filtering software sometimes remove the content within Event registrations these where all script based sinks. Com registration are usually a lot more reliable (as long as you not recompiling the event sink with a different cslid) it would be pretty strange for an item to lose one property it more likely some sort of third party software is deleting the item all together, if you losing one property this may be Exchange doing this to disable the event sink (hence the Event in you event log). There should always be a corresponding item in the SystemMailbox for an event sink if its not there the sink will usually not work (especially after a reboot) that level of detail of eventsink architecture isn't documented anywhere that I know (my knowledge is based on experience only so I could be wrong).

You really need to audit the server and compare it with other servers where you don't have a problem, look at the what's installed on the box eg what Virus/SPAM/content filter software is being used and how is it configured are there any other third party products installed (eg achieving software). Are there full scan of the mailbox configured to happen on a schedule basis. Are they using ESE based products (which are usually not supported) http://support.microsoft.com/kb/823166. Also look at the users that are having problems are they using and third party calendar sync products and plug-ins in Outlook etc. Maybe create another eventsink on the one of the users that are having a problem does the same thing happen to this sink. Does the server have multiple mailbox stores and there user has been move from one store to other.

Cheers
Glen

  "Sorry"  wrote in message news:%23aEBReI1FHA.4064@TK2MSFTNGP09.phx.gbl...
  I appreciate your input very much Glen

  Have you ever come across situation that a sink registration item working fine for a couple of weeks suddenly lost a property but the item as a whole still exists in the folder? That's what you suggest would have happend here.

  I use a cdo item to create the event reg item and in it I set the sinkclass to a com component.
  It's not that the event does not work.. it works always after creating it and continues to work but for a couple of users in one out of ten installations. While it stops working for one user, the same event continues to fire for the other users. So the event item is in place, the com method is in place and available (because it still works for other users), the server virusscanner scans no exchange file locations. 

  What is left to investigate? Does every event registration item on a user folder always have a corresponding item in the SystemMailbox? Would the event stop firing when it is gone there?  I can't find info on the web about that.. I had a look at it on my server with Exchange Explorer and do see a load of items in the Internal container. I wonder what happens when I delete one of them from that 'Internal' folder but don't want to mess up the server. Would it hurt?




    "Glen Scales [MVP]"  wrote news:egr5$SF1FHA.1252@TK2MSFTNGP09.phx.gbl...
    That event generally means that a binding error has occurred meaning that one of the resource required to make that event work is not available or has changed names or location. If you are using a script how was the event registered via regevent.vbs or Exchange explorer. If you used Exchange Explorer maybe the event sink registration item is there but the script that is referenced in the http://schemas.microsoft.com/exchange/events/ScriptUrl property is not.

    Its might be worth trying to investigate if something is missing next time the problem occurs.

    Cheers
    Glen

      "Sorry"  wrote in message news:emWMUF90FHA.560@TK2MSFTNGP12.phx.gbl...
      Hi Glen,

      Asked the client to check for that. His eventlog claims:

      Microsoft Exchange OLEDB was unable to initialize the event binding for file://./backofficestorage/domainofclient/mbx/mailbox name/calendar/event item name
      BindingID = {DD86D637-0D52-4F74-891B-169CD0DD3717}, HRESULT = 0x80070002

      googling it:  (0x80070002) seams to be "File not found" ? What file does it mean? is it:
      "hey buddy I can't find your event item!" ?
      As the event item is still in the calendar (100% sure of that) what does exoledb mean.. it's not in the systemmailbox/storevents/internal container? And if it is not, who or what removed it there and why only with one or a few users?? 

      Or is it 
      "hey buddy the event script called your dll but it was trying to do something with a file that the OS could not find"

      Questions.. 



      "Glen Scales [MVP]"  wrote news:erjcT440FHA.3188@TK2MSFTNGP14.phx.gbl...
      >I would check the Event log on the Exchange server first usually if an Event 
      > sink is disabled by Exchange then you'll see some events from Exoledb
      > 
      > When it doesn't work have you checked the Event sink registrations (check 
      > the System Mailbox as well there should be a corresponding entry for that 
      > sink)? is it still there and intact I've seen virus checkers before 
      > delete/quarantine registration objects so I would check your virus scanner 
      > logs to determine if this might be happening.
      > 
      > Cheers
      > Glen
      > 
      > "Sorry"  wrote in message 
      > news:%23nClFJx0FHA.4032@TK2MSFTNGP15.phx.gbl...
      >> Hi,
      >>
      >> Sometimes the async eventsink on a user calendar stops firing.
      >> Deleting and recreating the eventsink item in the calendar fixes the 
      >> situation.
      >>
      >> Windows Server 2003
      >> Exchange server 2003 SP1
      >> Outlook 2003 SP1
      >>
      >> no eventlog errors.
      >>
      >> Is this a known Exchange server bug?
      >> Any way to troubleshoot this?
      >>
      >> thanks,
      >> John
      >> 
      > 
      >
date: Thu, 20 Oct 2005 14:22:01 +1000   author:   Glen Scales [MVP]

Re: Event sink no longer fires   
Thanks for all your help Glen. i'll put up my Sherlock Holmes hat and post it here if I have anything new to work with.
  "Glen Scales [MVP]"  wrote news:eNNeV3S1FHA.3560@TK2MSFTNGP15.phx.gbl...
  Have you ever come across situation that a sink registration item working fine for a couple of weeks suddenly lost a property but the item as a whole still exists in the folder? That's what you suggest would have happened here.

  No I've have seen registrations go missing and I've seen virus checkers and Content filtering software sometimes remove the content within Event registrations these where all script based sinks. Com registration are usually a lot more reliable (as long as you not recompiling the event sink with a different cslid) it would be pretty strange for an item to lose one property it more likely some sort of third party software is deleting the item all together, if you losing one property this may be Exchange doing this to disable the event sink (hence the Event in you event log). There should always be a corresponding item in the SystemMailbox for an event sink if its not there the sink will usually not work (especially after a reboot) that level of detail of eventsink architecture isn't documented anywhere that I know (my knowledge is based on experience only so I could be wrong).

  You really need to audit the server and compare it with other servers where you don't have a problem, look at the what's installed on the box eg what Virus/SPAM/content filter software is being used and how is it configured are there any other third party products installed (eg achieving software). Are there full scan of the mailbox configured to happen on a schedule basis. Are they using ESE based products (which are usually not supported) http://support.microsoft.com/kb/823166. Also look at the users that are having problems are they using and third party calendar sync products and plug-ins in Outlook etc. Maybe create another eventsink on the one of the users that are having a problem does the same thing happen to this sink. Does the server have multiple mailbox stores and there user has been move from one store to other.

  Cheers
  Glen

    "Sorry"  wrote in message news:%23aEBReI1FHA.4064@TK2MSFTNGP09.phx.gbl...
    I appreciate your input very much Glen

    Have you ever come across situation that a sink registration item working fine for a couple of weeks suddenly lost a property but the item as a whole still exists in the folder? That's what you suggest would have happend here.

    I use a cdo item to create the event reg item and in it I set the sinkclass to a com component.
    It's not that the event does not work.. it works always after creating it and continues to work but for a couple of users in one out of ten installations. While it stops working for one user, the same event continues to fire for the other users. So the event item is in place, the com method is in place and available (because it still works for other users), the server virusscanner scans no exchange file locations. 

    What is left to investigate? Does every event registration item on a user folder always have a corresponding item in the SystemMailbox? Would the event stop firing when it is gone there?  I can't find info on the web about that.. I had a look at it on my server with Exchange Explorer and do see a load of items in the Internal container. I wonder what happens when I delete one of them from that 'Internal' folder but don't want to mess up the server. Would it hurt?




      "Glen Scales [MVP]"  wrote news:egr5$SF1FHA.1252@TK2MSFTNGP09.phx.gbl...
      That event generally means that a binding error has occurred meaning that one of the resource required to make that event work is not available or has changed names or location. If you are using a script how was the event registered via regevent.vbs or Exchange explorer. If you used Exchange Explorer maybe the event sink registration item is there but the script that is referenced in the http://schemas.microsoft.com/exchange/events/ScriptUrl property is not.

      Its might be worth trying to investigate if something is missing next time the problem occurs.

      Cheers
      Glen

        "Sorry"  wrote in message news:emWMUF90FHA.560@TK2MSFTNGP12.phx.gbl...
        Hi Glen,

        Asked the client to check for that. His eventlog claims:

        Microsoft Exchange OLEDB was unable to initialize the event binding for file://./backofficestorage/domainofclient/mbx/mailbox name/calendar/event item name
        BindingID = {DD86D637-0D52-4F74-891B-169CD0DD3717}, HRESULT = 0x80070002

        googling it:  (0x80070002) seams to be "File not found" ? What file does it mean? is it:
        "hey buddy I can't find your event item!" ?
        As the event item is still in the calendar (100% sure of that) what does exoledb mean.. it's not in the systemmailbox/storevents/internal container? And if it is not, who or what removed it there and why only with one or a few users?? 

        Or is it 
        "hey buddy the event script called your dll but it was trying to do something with a file that the OS could not find"

        Questions.. 



        "Glen Scales [MVP]"  wrote news:erjcT440FHA.3188@TK2MSFTNGP14.phx.gbl...
        >I would check the Event log on the Exchange server first usually if an Event 
        > sink is disabled by Exchange then you'll see some events from Exoledb
        > 
        > When it doesn't work have you checked the Event sink registrations (check 
        > the System Mailbox as well there should be a corresponding entry for that 
        > sink)? is it still there and intact I've seen virus checkers before 
        > delete/quarantine registration objects so I would check your virus scanner 
        > logs to determine if this might be happening.
        > 
        > Cheers
        > Glen
        > 
        > "Sorry"  wrote in message 
        > news:%23nClFJx0FHA.4032@TK2MSFTNGP15.phx.gbl...
        >> Hi,
        >>
        >> Sometimes the async eventsink on a user calendar stops firing.
        >> Deleting and recreating the eventsink item in the calendar fixes the 
        >> situation.
        >>
        >> Windows Server 2003
        >> Exchange server 2003 SP1
        >> Outlook 2003 SP1
        >>
        >> no eventlog errors.
        >>
        >> Is this a known Exchange server bug?
        >> Any way to troubleshoot this?
        >>
        >> thanks,
        >> John
        >> 
        > 
        >
date: Thu, 20 Oct 2005 09:32:41 +0200   author:   Sorry

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