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date: Tue, 11 Apr 2006 07:27:02 -0700,    group: microsoft.public.exchange2000.connectivity        back       


External Email Not Working For One User   
We created a new user account and added an email account to it several days 
later.
The email account works fine for internal email within our domain, but can't 
send or
receive email outside our domain.  All email to/from outside our domain 
disappears.
There are no undeliverable messages or any messages of any kind.  Nothing 
shows up in the Exchange queues.  The emails just seem to evaporate.  
Internal and external email is working fine for the other 60+ users in our 
domain.

I've already tried deleting and re-creating the email account and waiting a 
full day
for Exchange to run it's maintenance routines.  But that didn't help.  
Everything on
the account properties looks correct.  We're on Exchange 6.5 running Windows 
Server 2003.  This one is killing me!  Any help would be greatly appreciated.

Thanks, Doug
date: Tue, 11 Apr 2006 07:27:02 -0700   author:   Doug G

Re: External Email Not Working For One User   
Hi,

Enable message tracking and see if that helps find where the messages go.

Leif

"Doug G"  wrote in message 
news:34625470-BB2E-48E8-A020-6060E2707872@microsoft.com...
> We created a new user account and added an email account to it several 
> days
> later.
> The email account works fine for internal email within our domain, but 
> can't
> send or
> receive email outside our domain.  All email to/from outside our domain
> disappears.
> There are no undeliverable messages or any messages of any kind.  Nothing
> shows up in the Exchange queues.  The emails just seem to evaporate.
> Internal and external email is working fine for the other 60+ users in our
> domain.
>
> I've already tried deleting and re-creating the email account and waiting 
> a
> full day
> for Exchange to run it's maintenance routines.  But that didn't help.
> Everything on
> the account properties looks correct.  We're on Exchange 6.5 running 
> Windows
> Server 2003.  This one is killing me!  Any help would be greatly 
> appreciated.
>
> Thanks, Doug
>
date: Tue, 11 Apr 2006 20:34:43 +0200   author:   Leif Pedersen [MVP]

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