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date: Mon, 9 May 2005 11:51:04 -0700,
group: microsoft.public.exchange2000.clients
back
OWA HTTP 404 Error
When forwarding an email that is HTML bases, users who attempt to access the
email via OWA on the internal LAN, receive the following error message: Any
ideas, at first I thought permissions, but attempted to open the mail in the
inbox as an admin, and received the same error. THe message was forwarded
from another internal email box to this mailbox.
Thanks
J
************************************************************
The page cannot be found
The page you are looking for might have been removed, had its name changed,
or is temporarily unavailable.
--------------------------------------------------------------------------------
Please try the following:
If you typed the page address in the Address bar, make sure that it is
spelled correctly.
Open the 192.168.1.14 home page, and then look for links to the information
you want.
Click the Back button to try another link.
HTTP 404 - File not found
Internet Information Services
date: Mon, 9 May 2005 11:51:04 -0700
author: Smurfman alias
RE: OWA HTTP 404 Error
Hi,
I am not quite clear about your situation, so would you
please help to collect following information?
1. Please capture a screenshot on the symptom and then
send to me at v-patcai@microsoft.com. You effort will be
appreciated.
2. The error page (code 404) occurs on the whole browser
window or only on the OWA preview pane?
3. Is this the particular message that causes 404 error
page? Can you open the other messages properly?
4. Forward the message to another mailbox, would the
same problem happen? If it is forwarded from another
internal user, then could the original sender open this
message in OWA?
5. Can you open this message in Outlook client?
Thanks for you time collecting the info above.
Regards,
Pat Cai
Microsoft Online Partner Support
When responding to posts, please "Reply to Group" via your
newsreader so that others may learn and benefit from your
issue.
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This posting is provided "AS IS" with no warranties, and
confers no rights.
date: Tue, 10 May 2005 02:30:00 GMT
author: (Pat Cai [MSFT])
RE: OWA HTTP 404 Error
Dear Arnel,
Thanks for posting here.
I like you to know that the private partner newsgroup is an issue based
service, meaning we usually respond to one question/issue per post per
user. This will lessen the confusion for both of us, as well as ensure that
our results are accurate and not a result of a test for a different
question. Therefore, it is better for you to submit your question in a new
post. That way each issue can receive full attention from the Support
Professional (maybe the same person) to whom it is assigned.
Personally, I would like to provide the following suggestions.
To troubleshoot this issue, you can follow the steps below.
1. You need to verify whether the issue happens to all users or specific
user first. For further test, please create a new mail-enabled user in
Active Directory Users and Computers (ADUC), and then access this new
mailbox by specific workstation with the issue before, verify whether the
issue persists to this new user.
2. Does the issue happen to specific workstation or all workstations? For
further test, in Exchange Server itself, please access this specific
mailbox with the issue by OWA, and then verify whether the issue occurs
then. If the issue disappears, we can consider the issue may happen
depending on setting of specific workstation.
Scenario 1: If the test results above indicate the issue happens to all
user and all workstations, I am wondering whether you are using Trend Micro
eManager product. Based on my research on similar cases which is resolved
by removing Trend Micro eManager product, I suggest you to temporarily
remove any Antivirus/URLScan application and then verify the issue.
Scenario 2: If the issue happens to specific user account, it may be caused
by corrupt Exchange attribute of this user. You can reset Exchange
Attribute to solve the issue.
Scenario 3: If the issue happens to specific workstation, please remove all
Internet Explorer temporary files and then verify the issue.
Hope this helps. If the issue persists or you have further concern, please
submit a new post in our newsgroup. Thanks and have a nice day!
Lee Li
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
date: Tue, 11 Oct 2005 05:47:09 GMT
author: (Lee Li [MSFT])
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