Can't change read/unread status on messages in public folder
We have E2K SP3, other patches are also installed including August 2004
Exchange 2000 Server Post-Service Pack 3 Update Rollup(KB870540). Outlook is
from Office XP (Outlook 2002 SP3)
Problem is - when I uncheck the "Maintain per-user read and unread
information for this folder" I can't change status of messages in PF
anymore(if it's read, I cant change it to unread and if it's unread I cant
mark it "as read") and Outlook doesn't show the unread message count on PF
or shows it wrong(there are unread items but outlook doesn't show any new
messages). I tried to install patch which is mentioned on
http://support.microsoft.com/kb/827555/ , but seems, that it doesn't
install. It goes through all steps, extracts files, stops Information store,
does something and starts Information store(no errors reported), but
Store.exe version number stays same and if I look at KB827555.log I don't
see any lines which indicate that store.exe and mdbmsg.dll were copied. It
also reports on control panel add/remove programs that Hotfix for Exchange
2000 (KB827555) is installed.
Anyone have some ideas where to look or what to do, is it Exchange problem
or Outlook problem. I'm kind of out of ideas itself.
Markko
date: Tue, 11 Apr 2006 10:10:29 +0300
author: Markko Meriniit