We have an Exchange 2003 server and an internal NAT network.(192.168.1.XXX) We would like those emailing the helpdesk email account from outside the company to receive an auto-reply message ("we received your request,....etc.) but we would not want the auto-reply to go to those emailing the helpdesk from within the office .(NAT network) Does anyone know if this is possible by way of excluding the internal IP addresses, or in some other way? Thanks for your time. Den
You'd have to do a custom server side rule: Check email when it comes in Check FROM. If FROM is <Internal users> Stop processing rules Respond with email "Thanks..." That should do it but it isn't pretty. "Dennis Parrish" wrote in message news:%23dScPkPRGHA.1576@tk2msftngp13.phx.gbl... > We have an Exchange 2003 server and an internal NAT > network.(192.168.1.XXX) > We would like those emailing the helpdesk email account from outside the > company to receive an auto-reply message ("we received your > request,....etc.) but we would not want the auto-reply to go to those > emailing the helpdesk from within the office .(NAT network) > > Does anyone know if this is possible by way of excluding the internal IP > addresses, or in some other way? > > Thanks for your time. > > Den > >
Thanks Nick. Would you be able to direct me to the location where the rule is created? Is it somewhere in the System Manager tree? "Nick Gillott [MVP]" wrote in message news:%23zkIINSRGHA.3916@TK2MSFTNGP11.phx.gbl... > You'd have to do a custom server side rule: > > Check email when it comes in > Check FROM. If FROM is <Internal users> Stop processing rules > Respond with email "Thanks..." > > That should do it but it isn't pretty. > > > "Dennis Parrish" wrote in message > news:%23dScPkPRGHA.1576@tk2msftngp13.phx.gbl... >> We have an Exchange 2003 server and an internal NAT >> network.(192.168.1.XXX) >> We would like those emailing the helpdesk email account from outside the >> company to receive an auto-reply message ("we received your >> request,....etc.) but we would not want the auto-reply to go to those >> emailing the helpdesk from within the office .(NAT network) >> >> Does anyone know if this is possible by way of excluding the internal IP >> addresses, or in some other way? >> >> Thanks for your time. >> >> Den >> >> > >
