Ureader.com  
Microsoft software help and Community
   home   |   control panel login   |   archive   |  
 
Exchange
2000.active.directory
2000.admin
2000.announcements
2000.app.conversion
2000.applications
2000.clients
2000.clustering
2000.connectivity
2000.development
2000.documentation
2000.general
2000.information.store
2000.interop
2000.kms
2000.misc
2000.protocols
2000.realtime.collabo.
2000.setup
2000.transport
2000.win2000
admin
application.conversion
applications
clients
clustering
connectivity
design
development
misc
mobility
setup
tools
  
 
date: Wed, 11 Jan 2006 13:14:56 +1100,    group: microsoft.public.exchange2000.clients        back       


Slow to open emails with attachments.   
My client messaging software is outlook 2000. It connects to a single
Exchange 2000 server with about 250 users. All has been fine for about three
years up until now.
Problem
When a user receives an email with an attachment >300K outlook becomes very
unresponsive until it finally opens after about 30sec. Internal emails are
OK, it seems only when they are received from an external source.

Tried So far.
I have disable Sophos antivirus on Server and PC. Stopped Sophos purmessage.
Restarted services, and also rebooted the server. Paine preview, journaling
off etc



Any suggestions would be greatly appreciated.

Regards
Peter
date: Wed, 11 Jan 2006 13:14:56 +1100   author:   PeterB

Re: Slow to open emails with attachments.   
Once the attachments are there it should make no difference. So check the 
obvious - GCs, in fact all FSMOs.

Run perfmon and check CPU and disk IO (read) during an attachment open and 
locate the bottleneck. Any event IDs flagging?

"PeterB"  wrote in message 
news:eHiDNTlFGHA.2320@TK2MSFTNGP11.phx.gbl...
> My client messaging software is outlook 2000. It connects to a single
> Exchange 2000 server with about 250 users. All has been fine for about 
> three
> years up until now.
> Problem
> When a user receives an email with an attachment >300K outlook becomes 
> very
> unresponsive until it finally opens after about 30sec. Internal emails are
> OK, it seems only when they are received from an external source.
>
> Tried So far.
> I have disable Sophos antivirus on Server and PC. Stopped Sophos 
> purmessage.
> Restarted services, and also rebooted the server. Paine preview, 
> journaling
> off etc
>
>
>
> Any suggestions would be greatly appreciated.
>
> Regards
> Peter
>
>
>
date: Wed, 11 Jan 2006 21:43:54 -0000   author:   Nick Gillott [MVP]

Google
 
Web ureader.com


    COPYRIGHT 2007, YARDI TECHNOLOGY LIMITED, ALL RIGHT RESERVE  |   contact us