OWA Windows Installer Problem   

Hi,

We've had a long-standing problem with the Windows Installer appearing 
whilst users are using OWA (both 2000 and 2003), which prompts the user to 
insert the Office 2000 CD. Since finding Q298110 
(http://support.microsoft.com/?kbid=298110) we've created a .reg file that 
modifies the specified registry entires and that we can easily send out to 
users. When users don't have access to the original CD, this seems to resolve 
the problem. However, we have a number of users that travel around a lot, 
sometimes using PCs on sites where it's not possible to insert a CD or to run 
the .reg file. My questions are;

1) Does anyone know another way around this, other than asking the user to 
press cancel (numerous times)?
2) Does anyone know why OWA requires files from a local installation of 
Office?
3) As this problem seems widespread, does anyone know if Microsoft has any 
plans to fix OWA, especially as it still seems to occur with Exchange 2003?

Thanks in advance for your help.

Regards,
Pete

date: Thu, 8 Dec 2005 06:36:02 -0800   author:   MSPlats