I have one client that never updates. its outlook 2000 with Exchange 2003 server and the client only gets new mail when he looks at old msgs (changes between them) or does a send and receive himself. I did some digging but didn't find anything because it should be automatic. any idea? Justin
In news:uCvj9ID9FHA.1292@tk2msftngp13.phx.gbl, Justin Rich typed: > I have one client that never updates. its outlook 2000 with Exchange > 2003 server and the client only gets new mail when he looks at old > msgs (changes between them) or does a send and receive himself. > > I did some digging but didn't find anything because it should be > automatic. any idea? > > Justin Check for software firewalls (including the Windows firewall in XP) to see what is blocking the inbound UDP packets Exchange is trying to send. You may need to add an exception for outlook.exe.
the firewall was on. it is probably that. Thanks a lot Justin "Lanwench [MVP - Exchange]" wrote in message news:%23ogIiSF9FHA.2036@TK2MSFTNGP14.phx.gbl... > > > In news:uCvj9ID9FHA.1292@tk2msftngp13.phx.gbl, > Justin Rich typed: >> I have one client that never updates. its outlook 2000 with Exchange >> 2003 server and the client only gets new mail when he looks at old >> msgs (changes between them) or does a send and receive himself. >> >> I did some digging but didn't find anything because it should be >> automatic. any idea? >> >> Justin > > Check for software firewalls (including the Windows firewall in XP) to see > what is blocking the inbound UDP packets Exchange is trying to send. You > may need to add an exception for outlook.exe. >