We have one department in our organisation that use several shared mailboxes. The appearance of the email keeps getting screwed up because of individuals with the fields on display and also meddling with the 'group by' and 'sort' options. Although all these users have their own logins, the screwed up appearance was common (though in differing degrees) to all the women in the department, which leaves them completely puzzled on how to find the items they are looking for. Is it the case that if one person alters the sorting of a shared mailbox, it is altered for all? More importantly, is there any easy way of locking down certain shared mailboxes so the 'customize current view' is unavailable, so I can avoid pointless call outs in the future. Many thanks.