We are using Windows 2000 Server SP4 with Exchange 2000.  Just today we 
started getting an Access Denied error after we successfully logon to OWA and 
click on the Folders.

Originally it appeared as if it was coming up as soon as we logged in, but I 
have successfully duplicated it by logging in then selecting the Folders bar. 
 We can still send and receive email find but this error does pop up and we'd 
like to get rid of it and maybe find out why it has all of a sudden appeared.

Thanks in advance

JTT

Hi,

Thank you for your post! 

I understand that you get Access Denied (401) when you click the Folders 
button. Please correct me if I am off base.

Since it is a permission issue, I suggest you try the following steps first:

1. Open IIS manager console.
2. Right click Exchange virtual directory and click Properties.
3. Click Directory Security tab and click Edit in the Anonymous access and 
Authentication control field.
4. Click Edit in the "Authenticated access" area.
5. Put the Domain NetBIOS name in the Domain Name field.
6. Repeat the step 2-6 for Public virtual directory.

If the problem persists, please help me collect the IIS log for further 
analysis:

a. Open IIS MMC, right click Default Web Site and then click Properties.
b. Click Website tab and then check Enable logging.
c. Stop the Default Website and rename the existing IIS log files under 
C:\WINDOWS\system32\LogFiles.
d. Restart the Default Website and browse OWA to reproduce the problem.
e. Go to the following folder: C:\WINDOWS\system32\LogFiles.
f. Send me the log file to my working email address wensun@microsoft.com.

Should you have any concern, please feel free to let me know. I am glad to 
be of assistance!
Thanks & regards, 
Wen Sun 
Microsoft Online Partner Support 
MCP, MCP+I, MCSE, 
Get Secure! - www.microsoft.com/security 
====================================================
When responding to posts, please "Reply to Group" via your newsreader so 
that others may learn and benefit from your issue.
==================================================== 
Business-Critical Phone Support (BCPS) provides you with technical phone 
support at no charge during critical LAN outages or "business down" 
situations. This benefit is available 24 hours a day, 7 days a week to all 
Microsoft technology partners in the United States and Canada.
  
This and other support options are available here: 
BCPS: 
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469 
Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/ 
  
If you are outside the United States, please visit our International 
Support page: 
http://support.microsoft.com/default.aspx?scid=%2finternational.aspx.
This posting is provided "AS IS" with no warranties, and confers no rights.

It appears that the security has changed on the Public Folders as they are no 
longer displayed in OWA.  I'm trying to go through the security settings on 
the Public Folders in System Manager but so far everything looks correct as 
I've compared it to another clients server of the same setup.

Is there a tool to reset the security on the Public Folders to default?  
What are the default settings?

JTT

""Wen Sun [MSFT]"" wrote:

> Hi,
> 
> Thank you for your post! 
> 
> I understand that you get Access Denied (401) when you click the Folders 
> button. Please correct me if I am off base.
> 
> Since it is a permission issue, I suggest you try the following steps first:
> 
> 1. Open IIS manager console.
> 2. Right click Exchange virtual directory and click Properties.
> 3. Click Directory Security tab and click Edit in the Anonymous access and 
> Authentication control field.
> 4. Click Edit in the "Authenticated access" area.
> 5. Put the Domain NetBIOS name in the Domain Name field.
> 6. Repeat the step 2-6 for Public virtual directory.
> 
> If the problem persists, please help me collect the IIS log for further 
> analysis:
> 
> a. Open IIS MMC, right click Default Web Site and then click Properties.
> b. Click Website tab and then check Enable logging.
> c. Stop the Default Website and rename the existing IIS log files under 
> C:\WINDOWS\system32\LogFiles.
> d. Restart the Default Website and browse OWA to reproduce the problem.
> e. Go to the following folder: C:\WINDOWS\system32\LogFiles.
> f. Send me the log file to my working email address wensun@microsoft.com.
> 
> Should you have any concern, please feel free to let me know. I am glad to 
> be of assistance!
> Thanks & regards, 
> Wen Sun 
> Microsoft Online Partner Support 
> MCP, MCP+I, MCSE, 
> Get Secure! - www.microsoft.com/security 
> ====================================================
> When responding to posts, please "Reply to Group" via your newsreader so 
> that others may learn and benefit from your issue.
> ==================================================== 
> Business-Critical Phone Support (BCPS) provides you with technical phone 
> support at no charge during critical LAN outages or "business down" 
> situations. This benefit is available 24 hours a day, 7 days a week to all 
> Microsoft technology partners in the United States and Canada.
>   
> This and other support options are available here: 
> BCPS: 
> https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469 
> Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/ 
>   
> If you are outside the United States, please visit our International 
> Support page: 
> http://support.microsoft.com/default.aspx?scid=%2finternational.aspx.
> This posting is provided "AS IS" with no warranties, and confers no rights. 
> 
>

Hi,

Thanks for the update!

If the Public Folder is absent from OWA, I think it is a permission issue 
and we can globally add the permissions using the tool PFDavAdmin utility. 

Note: This tool is available via the following link:
ftp://ftp.microsoft.com/PSS/Tools/Exchange%20Support%20Tools/PFDavAdmin/ 

PFDavAdmin 2.3 must be run on a computer that has the .NET Framework 1.1 
installed, running Windows 2000, Windows XP, or Windows 2003. It must also 
be a member of the forest in which the target Exchange 2003 server resides. 
The user running the tool must be logged into windows as an Exchange 
Administrator.

Let's try the steps below to reset the permission:

1. Download and run the PFDavAdmin utility, click File, click Connect.
2. Type the Exchange Server that hosts the Public Folder, then choose 
Public 
Folders and then click OK.
3. Right click Public Folders and then click Propagate folder ACEs. Click 
OK when the warning prompts
4. Add the user account that you do want to grant the permission and 
specify the permissions roles.
5. Then click OK and select the checkboxes before the newly added users. 
6. Click OK. Wait until all the folders'' permission has been changed.
7. Do you have the same problem using this account in OWA?

I hope the above information helps. Should you have any concern, please 
feel free to let me know. I am glad to be of assistance!

Have a good day!

Thanks & regards,

Wen Sun
Microsoft Online Partner Support
MCP, MCP+I, MCSE, 

Get Secure! - www.microsoft.com/security

====================================================
When responding to posts, please "Reply to Group" via your newsreader so 
that others may learn and benefit from your issue. 
====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone 
support at no charge during critical LAN outages or "business down" 
situations. This benefit is available 24 hours a day, 7 days a week to all 
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS: 
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469

Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International 
Support page: 
http://support.microsoft.com/default.aspx?scid=%2finternational.aspx. 

This posting is provided "AS IS" with no warranties, and confers no rights.

Hi,

Did my explanation in my previous post address you problem regarding the 
Public Folder issue? Please drop me a note if you need further assistance.

Thank you for your time.
Have a good day!

Thanks & regards,

Wen Sun 
Microsoft Online Partner Support
MCP, MCP+I, MCSE, 

Get Secure! - www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights.

Wen-

Sorry I got pulled off on another emergency so I hadn't had time to try 
this.  When I do run the utility as you instrcuted I get prompted with the 
following prompt:

"Since there is no actual root folder to propagate permissions from, you 
must first create a DACL from which you can propagate ACE's.  You will now be 
presented with a folder permissions dialog for that purpose."

So I selected OK, when in here when I click OK nothing happens, so I tried 
the Repair Roles option and it ran through some things but this still did not 
fix the problem.

I want to get the default security settings that are set when we install 
Exchange back.  I then went to another Exchange server that we have for a 
different site and compared the settings between the two servers using this 
util and they match.  Any thing else we can try?

Thanks

JTT

""Wen Sun [MSFT]"" wrote:

> Hi,
> 
> Did my explanation in my previous post address you problem regarding the 
> Public Folder issue? Please drop me a note if you need further assistance.
> 
> Thank you for your time.
> Have a good day!
> 
> Thanks & regards,
> 
> Wen Sun 
> Microsoft Online Partner Support
> MCP, MCP+I, MCSE, 
> 
> Get Secure! - www.microsoft.com/security
> 
> This posting is provided "AS IS" with no warranties, and confers no rights.
> 
>

Hi,

Thanks for the reply!

Basically, the message you received is an expected behavior. I am not sure 
how you reset the permission, but I would like to try the following steps 
to reset the default permission:

1. Run the PFDavAdmin utility, click File, click Connect.
2. Type the Exchange Server that hosts the Public Folder, then choose 
Public Folders and then click OK.
3. Right click Public Folders and then click Propagate folder ACEs. Click 
OK when the warning prompts.
Note: The default permission should be as following:
Everyone: None
NT Authority\Anonymous logon: None
4. You can remove the user accounts by the steps below:
a. Click Add and browse the user account then click OK.
b. Add all the user accounts you need to remove and then click OK.
c. Check the accounts you want to remove and choose remove in the bottom 
section then click OK.

Hope it helps!

Thanks & regards,

Wen Sun
Microsoft Online Partner Support
MCP, MCP+I, MCSE, 

Get Secure! - www.microsoft.com/security

====================================================
When responding to posts, please "Reply to Group" via your newsreader so 
that others may learn and benefit from your issue. 
====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone 
support at no charge during critical LAN outages or "business down" 
situations. This benefit is available 24 hours a day, 7 days a week to all 
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS: 
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469

Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International 
Support page: 
http://support.microsoft.com/default.aspx?scid=%2finternational.aspx. 

This posting is provided "AS IS" with no warranties, and confers no rights.

Went through the steps and applied the settings and I get the same error when 
opening up OWA.  The only accounts setup up are Everyone and NT 
Authority\Anonymous both set to none.

I went into IIS for another issue on this server and noticed that my public, 
exchange, and exadmin all haver Error markings and I'm not sure the cause of 
that so I ran the permission Wizard on the public but that did not help with 
either issue.

Anything else I can check?

""Wen Sun [MSFT]"" wrote:

> Hi,
> 
> Thanks for the reply!
> 
> Basically, the message you received is an expected behavior. I am not sure 
> how you reset the permission, but I would like to try the following steps 
> to reset the default permission:
> 
> 1. Run the PFDavAdmin utility, click File, click Connect.
> 2. Type the Exchange Server that hosts the Public Folder, then choose 
> Public Folders and then click OK.
> 3. Right click Public Folders and then click Propagate folder ACEs. Click 
> OK when the warning prompts.
> Note: The default permission should be as following:
> Everyone: None
> NT Authority\Anonymous logon: None
> 4. You can remove the user accounts by the steps below:
> a. Click Add and browse the user account then click OK.
> b. Add all the user accounts you need to remove and then click OK.
> c. Check the accounts you want to remove and choose remove in the bottom 
> section then click OK.
> 
> Hope it helps!
> 
> Thanks & regards,
> 
> Wen Sun
> Microsoft Online Partner Support
> MCP, MCP+I, MCSE, 
> 
> Get Secure! - www.microsoft.com/security
> 
> ====================================================
> When responding to posts, please "Reply to Group" via your newsreader so 
> that others may learn and benefit from your issue. 
> ====================================================
> Business-Critical Phone Support (BCPS) provides you with technical phone 
> support at no charge during critical LAN outages or "business down" 
> situations. This benefit is available 24 hours a day, 7 days a week to all 
> Microsoft technology partners in the United States and Canada.
> 
> This and other support options are available here:
> BCPS: 
> https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
> 
> Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/
> 
> If you are outside the United States, please visit our International 
> Support page: 
> http://support.microsoft.com/default.aspx?scid=%2finternational.aspx. 
> 
> This posting is provided "AS IS" with no warranties, and confers no rights.
> 
>

Hi,

Thank you for your update!

I think the two behaviors are expected as the default permission on the 
Public Folder is only set None to Everyone and NT Authority\Anonymous. 
Regarding the second question, it is normal behavior as you are running in 
Exchange 2000. It occurs because the World Wide Web service (W3SVC) starts 
before the MSExchangeIS service. If you do not want to see the stop sign, 
you can simply restart the IIS service. For more information, please refer 
to the following Knowledge Base Article:

XADM: W3SVC Logs Event ID 101 in the System Event Log
http://support.microsoft.com/?id=259373

Hope it helps!

Thanks & regards,

Wen Sun
Microsoft Online Partner Support
MCP, MCP+I, MCSE, 

Get Secure! - www.microsoft.com/security

====================================================
When responding to posts, please "Reply to Group" via your newsreader so 
that others may learn and benefit from your issue. 
====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone 
support at no charge during critical LAN outages or "business down" 
situations. This benefit is available 24 hours a day, 7 days a week to all 
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS: 
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469

Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International 
Support page: 
http://support.microsoft.com/default.aspx?scid=%2finternational.aspx. 

This posting is provided "AS IS" with no warranties, and confers no rights.

Hi

Did my explanation in my previous post address you problem regarding the 
Exchange issue? Please drop me a note if you need further assistance.

Thank you for your time.
Have a good day!

Thanks & regards,

Wen Sun 
Microsoft Online Partner Support
MCP, MCP+I, MCSE, 

Get Secure! - www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights.

Wen-

As I mentioned in my previous post, I went through the step you posted yet 
I'm still getting the Access Denied in OWA.

JTT

""Wen Sun [MSFT]"" wrote:

> Hi
> 
> Did my explanation in my previous post address you problem regarding the 
> Exchange issue? Please drop me a note if you need further assistance.
> 
> Thank you for your time.
> Have a good day!
> 
> Thanks & regards,
> 
> Wen Sun 
> Microsoft Online Partner Support
> MCP, MCP+I, MCSE, 
> 
> Get Secure! - www.microsoft.com/security
> 
> This posting is provided "AS IS" with no warranties, and confers no rights.
> 
>

Hi,

Thanks for keeping me update!

At this point, I would like to collect some information to determine the 
root cause:

1.	MPSReport
Please go to the following link to download and collect the MPS report for 
the Exchange issue. We will perform further research based on the MPS 
report. 
"http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd
915706/MPSRPT_Exchange.EXE"

2.	Screenshot of the message.

3.	IIS Log again:
a. Open IIS MMC, right click Default Web Site and then click Properties.
b. Click Website tab and then check Enable logging.
c. Stop the Default Website and rename the existing IIS log files under 
C:\WINDOWS\system32\LogFiles.
d. Restart the Default Website and browse OWA to reproduce the problem.
e. Go to the following folder: C:\WINDOWS\system32\LogFiles.

Please send me the log file to my working email address 
wensun@microsoft.com.

As always, I thank you for your patience and I am awaiting your reply!

Thanks & regards,

Wen Sun
Microsoft Online Partner Support
MCP, MCP+I, MCSE, 

Get Secure! - www.microsoft.com/security

====================================================
When responding to posts, please "Reply to Group" via your newsreader so 
that others may learn and benefit from your issue. 
====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone 
support at no charge during critical LAN outages or "business down" 
situations. This benefit is available 24 hours a day, 7 days a week to all 
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS: 
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469

Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International 
Support page: 
http://support.microsoft.com/default.aspx?scid=%2finternational.aspx. 

This posting is provided "AS IS" with no warranties, and confers no rights.

Hi,

Can you send me the log files again? Please drop me a note if you need 
further assistance.

Thank you for your time.

Have a good day!

Thanks & regards,

Wen Sun 
Microsoft Online Partner Support
MCP, MCP+I, MCSE, 

Get Secure! - www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights.

Wen-

I have sent the files in a zip file, I'll wait to hear from you.

Thanks

JTT

""Wen Sun [MSFT]"" wrote:

> Hi,
> 
> Can you send me the log files again? Please drop me a note if you need 
> further assistance.
> 
> Thank you for your time.
> 
> Have a good day!
> 
> Thanks & regards,
> 
> Wen Sun 
> Microsoft Online Partner Support
> MCP, MCP+I, MCSE, 
> 
> Get Secure! - www.microsoft.com/security
> 
> This posting is provided "AS IS" with no warranties, and confers no rights.
> 
>

Hi,

I did not recieve your files. Did you send to wensun@microsoft.com? If not, 
please resend it. Thank you for your patience.

Have a nice day!

Thanks & regards,

Wen Sun 
Microsoft Online Partner Support
MCP, MCP+I, MCSE, 

Get Secure! - www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights.

I did a copy and paste on your email address, I'm about to send another.  Let 
me know if you get it or not.

Thanks

JTT

""Wen Sun [MSFT]"" wrote:

> Hi,
> 
> I did not recieve your files. Did you send to wensun@microsoft.com? If not, 
> please resend it. Thank you for your patience.
> 
> Have a nice day!
> 
> Thanks & regards,
> 
> Wen Sun 
> Microsoft Online Partner Support
> MCP, MCP+I, MCSE, 
> 
> Get Secure! - www.microsoft.com/security
> 
> This posting is provided "AS IS" with no warranties, and confers no rights.
> 
>

Hi,

Unfortunately, I still did not get your email. Anyway, I have created a 
workspace for you to transfer the log file. Please follow the steps below:
 
1. Click the link below:
https://sftasia.one.microsoft.com/choosetransfer.aspx?key=024feaf8-1927-4b81
-b067-9b2448002fad) 

2. Please select Send Files to Microsoft, and then enter the password:
 
[CEO2vQc)w1
 
3. Click Go, Click Browse, locate the file you wish to send and then click 
Upload.

I am awaiting your reply!

Thanks & regards,

Wen Sun
Microsoft Online Partner Support
MCP, MCP+I, MCSE, 

Get Secure! - www.microsoft.com/security

====================================================
When responding to posts, please "Reply to Group" via your newsreader so 
that others may learn and benefit from your issue. 
====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone 
support at no charge during critical LAN outages or "business down" 
situations. This benefit is available 24 hours a day, 7 days a week to all 
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS: 
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469

Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International 
Support page: 
http://support.microsoft.com/default.aspx?scid=%2finternational.aspx. 

This posting is provided "AS IS" with no warranties, and confers no rights.

Wen-

I uploaded exchange.zip.  I had to remove the ) at the end of the HTML you 
listed, but the password still let me in so I uploaded it anyway.  It kept 
telling me the URL was incorrect with the end ).

JTT

""Wen Sun [MSFT]"" wrote:

> Hi,
> 
> Unfortunately, I still did not get your email. Anyway, I have created a 
> workspace for you to transfer the log file. Please follow the steps below:
>  
> 1. Click the link below:
> https://sftasia.one.microsoft.com/choosetransfer.aspx?key=024feaf8-1927-4b81
> -b067-9b2448002fad) 
> 
> 2. Please select Send Files to Microsoft, and then enter the password:
>  
> [CEO2vQc)w1
>  
> 3. Click Go, Click Browse, locate the file you wish to send and then click 
> Upload.
> 
> I am awaiting your reply!
> 
> Thanks & regards,
> 
> Wen Sun
> Microsoft Online Partner Support
> MCP, MCP+I, MCSE, 
> 
> Get Secure! - www.microsoft.com/security
> 
> ====================================================
> When responding to posts, please "Reply to Group" via your newsreader so 
> that others may learn and benefit from your issue. 
> ====================================================
> Business-Critical Phone Support (BCPS) provides you with technical phone 
> support at no charge during critical LAN outages or "business down" 
> situations. This benefit is available 24 hours a day, 7 days a week to all 
> Microsoft technology partners in the United States and Canada.
> 
> This and other support options are available here:
> BCPS: 
> https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469
> 
> Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/
> 
> If you are outside the United States, please visit our International 
> Support page: 
> http://support.microsoft.com/default.aspx?scid=%2finternational.aspx. 
> 
> This posting is provided "AS IS" with no warranties, and confers no rights.
> 
> 
> 
>

Hi,

I have recieved your file and I will update you as soon as possible.

Thank you for your patience!

- Wen

Hi,

I have gone through the log files you uploaded and it seems that this issue 
occurred because there is no authentication method specified on the Public 
Folder (there is a 403 error when you access Public virtual directory). 
Please try the following steps to see if it works:

1. Open IIS manager console.
2. Right click Public and click Properties.
3. Click Directory Security tab and click Edit in the "Anonymous Access" 
area.
4. Click to select Basic Authentication and Integrated Windows 
Authentication.
5. Test the issue again.

If the problem persists, I recommend you reset the Exchange related virtual 
directories according to the following Knowledge Base Article:

[More Information]
Troubleshooting OWA when the contents frame displays "Loading"
http://support.microsoft.com/?id=280823

Hope it helps!

Thanks & regards,

Wen Sun
Microsoft Online Partner Support
MCP, MCP+I, MCSE, 

Get Secure! - www.microsoft.com/security

====================================================
When responding to posts, please "Reply to Group" via your newsreader so 
that others may learn and benefit from your issue. 
====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone 
support at no charge during critical LAN outages or "business down" 
situations. This benefit is available 24 hours a day, 7 days a week to all 
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS: 
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469

Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International 
Support page: 
http://support.microsoft.com/default.aspx?scid=%2finternational.aspx. 

This posting is provided "AS IS" with no warranties, and confers no rights.

Hi,

Is it working fine now? Please drop me a note if you need further 
assistance.

Thank you for your time.

Have a good day!

Thanks & regards,

Wen Sun 
Microsoft Online Partner Support
MCP, MCP+I, MCSE, 

Get Secure! - www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights.

Wen-

I waited until the long thanksgiving weekend to perform the troubleshooting 
steps you sent in the KB.  I tried re-createing the Exchange Virtual 
directories.  My error has gone away, but now there is nothing under the 
public folder.  We have a couple of calendars that should be viewable to all.

Any ideas?

JTT

""Wen Sun [MSFT]"" wrote:

> Hi,
> 
> Is it working fine now? Please drop me a note if you need further 
> assistance.
> 
> Thank you for your time.
> 
> Have a good day!
> 
> Thanks & regards,
> 
> Wen Sun 
> Microsoft Online Partner Support
> MCP, MCP+I, MCSE, 
> 
> Get Secure! - www.microsoft.com/security
> 
> This posting is provided "AS IS" with no warranties, and confers no rights.
> 
>

Hi,

Thanks for the update and I am glad to hear the original problem was fixed 
by resetting Exchange virtual directories. As you indicated that the 
folders disappear from OWA now, can you view them in Outlook and can you 
see the folder hierachy in OWA? If you can see them in Outlook, please send 
me the IIS log again. For your convenience, I include the steps below:

a. Open IIS MMC, right click Default Web Site and then click Properties.
b. Click Website tab and then check Enable logging.
c. Stop the Default Website and rename the existing IIS log files under 
C:\WINDOWS\system32\LogFiles.
d. Restart the Default Website and reproduce the problem.
e. Go to the following folder: C:\WINDOWS\system32\LogFiles.
f. Send me the log file to my working email address wensun@microsoft.com.

I thank you for your time and I am awaiting your reply?

Thanks & regards,

Wen Sun
Microsoft Online Partner Support
MCP, MCP+I, MCSE, 

Get Secure! - www.microsoft.com/security

====================================================
When responding to posts, please "Reply to Group" via your newsreader so 
that others may learn and benefit from your issue. 
====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone 
support at no charge during critical LAN outages or "business down" 
situations. This benefit is available 24 hours a day, 7 days a week to all 
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS: 
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469

Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International 
Support page: 
http://support.microsoft.com/default.aspx?scid=%2finternational.aspx. 

This posting is provided "AS IS" with no warranties, and confers no rights.

Hi,

Do you have any update now? Please drop me a note if you need further 
assistance.

Thank you for your time.

Have a good day!

Thanks & regards,

Wen Sun 
Microsoft Online Partner Support
MCP, MCP+I, MCSE, 

Get Secure! - www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights.

Wen-

I've sent the log file you requested to your work email.  We are unable to 
see the public folder in either OWA or Outlook itself.  Please let me know 
what to try next.

Thanks

JTT

""Wen Sun [MSFT]"" wrote:

> Hi,
> 
> Do you have any update now? Please drop me a note if you need further 
> assistance.
> 
> Thank you for your time.
> 
> Have a good day!
> 
> Thanks & regards,
> 
> Wen Sun 
> Microsoft Online Partner Support
> MCP, MCP+I, MCSE, 
> 
> Get Secure! - www.microsoft.com/security
> 
> This posting is provided "AS IS" with no warranties, and confers no rights.
> 
>

Dear Jason,

Can you see the Public Folder in Exchange System Manager? If you are unable 
to view these folders in Outlook, it should not be an OWA issue. Did you 
make any change except resetting Exchange virtual directory? In addition, 
can you see those folders in ADUC by the following steps:

1. Open ADUC.
2. Click View-> Advance Features.
3. Expand "Microsoft Exchange System Objects" container, can you view the 
folders in the right pane?

You may make a screenshot and send it to my working email address: 
wensun@microsoft.com.

Thanks & regards, 
Wen Sun 
Microsoft Online Partner Support 
MCP, MCP+I, MCSE, 
Get Secure! - www.microsoft.com/security 
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________________________________________
From: Jason T. Trafny [mailto:jasont@intermountainit.com] 
Sent: Wednesday, 7 December 2005 1:30 PM
To: Wen Sun
Subject: Subject: RE: OWA Access Denied When clicking on Folders

Wen-

Attached is the log file you requested.  We cannot see the public folders 
through OWA or Outlook.  Let me know what to try next. 

Thanks

JTT

Hi

Any update? Please drop me a note if you need further assistance.

Thank you for your time.
Have a good day!

Thanks & regards,

Wen Sun 
Microsoft Online Partner Support
MCP, MCP+I, MCSE, 

Get Secure! - www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights.

Wen-

I've sent a zip file with two screen shots.  One screen shot shows the view 
from ADUC and the other from Outlook.

-JTT

""Wen Sun [MSFT]"" wrote:

> Hi
> 
> Any update? Please drop me a note if you need further assistance.
> 
> Thank you for your time.
> Have a good day!
> 
> Thanks & regards,
> 
> Wen Sun 
> Microsoft Online Partner Support
> MCP, MCP+I, MCSE, 
> 
> Get Secure! - www.microsoft.com/security
> 
> This posting is provided "AS IS" with no warranties, and confers no rights.
> 
>

Dear Jason,

Thank you for taking the time to let me know this issue has been resolved. 
Should you have any further problems, please feel free to let me know.

Have a good day!


Thanks & regards,

Wen Sun 
Microsoft Online Partner Support
MCP, MCP+I, MCSE, 

Get Secure! - www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights.