Preventing Deletion of Items In Deleted Items Recovery

Preventing Deletion of Items In Deleted Items Recovery

Hi,

I would like to know if there is a way to prevent users from deleting items 
from their deleted items recovery. We have had several situations where users 
have deleted items, emptied the deleted items folder and then perminently 
removed them from the deleted items recovery list only to later ask us to 
recover something they deleted. By preventing them from perminently removing 
the items, we would still have a chance at recovering them without having to 
do recoveries from backup tapes.

If this isn't possible a less desirable option would be to prevent them from 
even getting to deleted items recovery on the deleted items folder.

Any suggestions would be greatly appreciated. We are using Outlook 2003 on 
Exchange Server 2003 in Mixed mode but expect to move to native Exchange mode 
in the next few months.

PS  I do have the registry modification, "DumpsterAlwaysOn" configured on my 
Outlook client and was hoping there would be something similar we could do to 
either prevent deleting of items in the deleted items recovery folder or not 
show it at all like is the case with all the other folders when this registry 
modification is enabled.

Thanks.
-- 
Rob
Systems Engineer

date: Wed, 28 Sep 2005 12:03:14 -0700 author: wstfeng alias

RE: Preventing Deletion of Items In Deleted Items Recovery

Dear Rob,

Thanks for your post!

I understand that you want to disable the ability of "Purge Deleted Items". 
Please feel free to let me know if I am off base. Based on my research, 
this is not possible, unfortunately. From Outlook we have two options 
available to us with regards to Recover Deleted Items.

First option: 

Uncheck the "Deleted Item Recovery" add-in from inside Outlook. This will 
remove "Recover Deleted Items" from the Tools menu.

1. Open Outlook 2002
2. Click "Tools"
3. Click "Options"
4. Click "Advanced Options"
5. Click "Addin Manager" button
6. Uncheck "Deleted Item Recovery"
7. Click "OK" until to the next 3 screens.
8. "Tools" menu will no longer have "Recover Deleted Items".

To add the option back, repeat the steps and check "Deleted Item Recovery"

Second option:

We can disable the "Recover Deleted Items" menu by registry. If you would 
like to do so, we need to set the below registry entry in the client system 
for Outlook to disable "recover Deleted Items"

Below value is for Outlook 2000.
[HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\9.0\Outlook\DisabledCm
dBarItemsList] Value Name: TCID1 Value Type: String Value: 5654

For Outlook XP
============
[HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\10.0\Outlook\DisabledC
mdBarItemsList] Value Name: TCID1 Value Type: String Value: 5654

For Outlook 2003
==============
[HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\11.0\Outlook\DisabledC
mdBarItemsList] Value Name: TCID1 Value Type: String Value: 5654

You can deploy the registry via a logon script.

Hope it helps. Please let me know if you have any further problems.

Thanks & regards,

Wen Sun
Microsoft Online Partner Support
MCP, MCP+I, MCSE, 

Get Secure! - www.microsoft.com/security

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date: Thu, 29 Sep 2005 03:45:34 GMT author: (Wen Sun [MSFT])

RE: Preventing Deletion of Items In Deleted Items Recovery

Hi,

Did my explanation in my previous post address you problem regarding the 
Outlook issue? Please drop me a note if you need further assistance.

Thank you for your time.
Have a good day!

Thanks & regards,

Wen Sun 
Microsoft Online Partner Support
MCP, MCP+I, MCSE, 

Get Secure! - www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights.

date: Fri, 30 Sep 2005 07:47:02 GMT author: (Wen Sun [MSFT])

RE: Preventing Deletion of Items In Deleted Items Recovery

You do provide information on how to remove deleted item recovery completely 
so I guess it does answer the question although it was not the preferred 
solution.  I guess isn't possible to just remove the delete button from the 
deleted items recovery dialog box so users can still recover items from their 
deleted items just not perminently remove them.
-- 
Rob
Systems Engineer


""Wen Sun [MSFT]"" wrote:

> Hi,
> 
> Did my explanation in my previous post address you problem regarding the 
> Outlook issue? Please drop me a note if you need further assistance.
> 
> Thank you for your time.
> Have a good day!
> 
> Thanks & regards,
> 
> Wen Sun 
> Microsoft Online Partner Support
> MCP, MCP+I, MCSE, 
> 
> Get Secure! - www.microsoft.com/security
> 
> This posting is provided "AS IS" with no warranties, and confers no rights.
> 
>

date: Tue, 11 Oct 2005 10:37:10 -0700 author: wstfeng alias

RE: Preventing Deletion of Items In Deleted Items Recovery

Dear Rob,

Thank you for your update! Yes, we are unable to remove the Delete button 
only as it is by design. If you have problems in the future, please feel 
free to post here. I am glad to be of assistance!

Thanks & regards,

Wen Sun
Microsoft Online Partner Support
MCP, MCP+I, MCSE, 

Get Secure! - www.microsoft.com/security

====================================================
When responding to posts, please "Reply to Group" via your newsreader so 
that others may learn and benefit from your issue. 
====================================================
Business-Critical Phone Support (BCPS) provides you with technical phone 
support at no charge during critical LAN outages or "business down" 
situations. This benefit is available 24 hours a day, 7 days a week to all 
Microsoft technology partners in the United States and Canada.

This and other support options are available here:
BCPS: 
https://partner.microsoft.com/US/technicalsupport/supportoverview/40010469

Others: https://partner.microsoft.com/US/technicalsupport/supportoverview/

If you are outside the United States, please visit our International 
Support page: 
http://support.microsoft.com/default.aspx?scid=%2finternational.aspx. 

This posting is provided "AS IS" with no warranties, and confers no rights.

date: Thu, 13 Oct 2005 09:47:57 GMT author: (Wen Sun [MSFT])