During a recent password change implemented through AD group policy we had a problem occur on 3 workstations out of 100 total workstations. When the users open Outlook 2002 they are prompted for username, password, and domain. We are running Windows XP Pro clients with Exchange 2000 running on Windows 2000 server in AD 2000/2003 environment. Trouble shooting - 1. I've logged into another workstation with one of the problematic users and setup Outlook profile. Result - no password prompt when Outlook starts. 2. I've logged into their workstation as administrator, renamed their profile windows xp profile, then logged back in as the user. Result - no password prompt when Outlook starts. 3. In trouble shooting step 2, I've renamed their original profile back and Outlook works great without prompting for password the first time. BUT after rebooting the workstation Outlook goes back to prompting for password. My educated guess is Outlook is still seeing their old domain password somewhere in the Windows XP profile or registry? Any ideas? Thanks, Ryan
In news:A3729852-3468-4D7D-9394-8FBC99D2FD96@microsoft.com, Ryan typed: > During a recent password change implemented through AD group policy > we had a problem occur on 3 workstations out of 100 total > workstations. When the users open Outlook 2002 they are prompted for > username, password, and domain. We are running Windows XP Pro clients > with Exchange 2000 running on Windows 2000 server in AD 2000/2003 > environment. Trouble shooting - > 1. I've logged into another workstation with one of the problematic > users and setup Outlook profile. Result - no password prompt when > Outlook starts. > 2. I've logged into their workstation as administrator, renamed their > profile windows xp profile, then logged back in as the user. Result - > no password prompt when Outlook starts. > 3. In trouble shooting step 2, I've renamed their original profile > back and Outlook works great without prompting for password the first > time. BUT after rebooting the workstation Outlook goes back to > prompting for password. > > My educated guess is Outlook is still seeing their old domain password > somewhere in the Windows XP profile or registry? Any ideas? Thanks, > > Ryan Have you seen any interesting errors in your event logs (client & server alike)?
