Hope someone can help with this.

I have a remote client; 6 hour drive away; who has tried to send a 11
megabyte .wav file as an attachment.  It did not reach it's intended
recipient, so it was sent again.

Now exchange is running slow and various error messages are being received.
Some are from the different recipient's server rejecting other emails.

Before I make the drive out to the client, i need some help on what may be
going on.  I suspect the server is continueing to try to send the large
email and is bogging everything down.

Since I've never had problems with Exchange 2000 before, I'm not sure where
I start to purge the failed emailed messages.

Thanks,

Doug Sanders

Does the email show in your Exchange 2000 SMTP VS Queue?  What are the error 
messages?

-- 
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2008
Microsoft Certified Partner


"Doug Sanders"  wrote in message 
news:13ruv4m8t5ho6e4@corp.supernews.com...
> Hope someone can help with this.
>
> I have a remote client; 6 hour drive away; who has tried to send a 11
> megabyte .wav file as an attachment.  It did not reach it's intended
> recipient, so it was sent again.
>
> Now exchange is running slow and various error messages are being 
> received.
> Some are from the different recipient's server rejecting other emails.
>
> Before I make the drive out to the client, i need some help on what may be
> going on.  I suspect the server is continueing to try to send the large
> email and is bogging everything down.
>
> Since I've never had problems with Exchange 2000 before, I'm not sure 
> where
> I start to purge the failed emailed messages.
>
> Thanks,
>
> Doug Sanders
>
>

I haven't been on the site yet.  That will be Monday morning.

I'm trying to find out what to expect.

I did have a local user look at the event logs, but they were all blank,
nothing logged.

Doug


"John Oliver, Jr. [MVP]"  wrote in message
news:uyL7WucdIHA.1208@TK2MSFTNGP05.phx.gbl...
> Does the email show in your Exchange 2000 SMTP VS Queue?  What are the
error
> messages?
>
> -- 
> John Oliver, Jr
> MCSE, MCT, CCNA
> Exchange MVP 2008
> Microsoft Certified Partner
>
>
> "Doug Sanders"  wrote in message
> news:13ruv4m8t5ho6e4@corp.supernews.com...
> > Hope someone can help with this.
> >
> > I have a remote client; 6 hour drive away; who has tried to send a 11
> > megabyte .wav file as an attachment.  It did not reach it's intended
> > recipient, so it was sent again.
> >
> > Now exchange is running slow and various error messages are being
> > received.
> > Some are from the different recipient's server rejecting other emails.
> >
> > Before I make the drive out to the client, i need some help on what may
be
> > going on.  I suspect the server is continueing to try to send the large
> > email and is bogging everything down.
> >
> > Since I've never had problems with Exchange 2000 before, I'm not sure
> > where
> > I start to purge the failed emailed messages.
> >
> > Thanks,
> >
> > Doug Sanders
> >
> >
>
>

Doug Sanders  wrote:
> I haven't been on the site yet.  That will be Monday morning.
>
> I'm trying to find out what to expect.
>
> I did have a local user look at the event logs, but they were all
> blank, nothing logged.
>
> Doug

You'll need to look and see if the offending message is still there. If the 
event logs are truly *blank* then there are some Windows problems. You'll 
need to make sure all your services are running, etc.

Don't you have remote access to this server? Seems silly to drive that far 
for something like this! Do a Webex or similar if you don't have RD access.
>
>
> "John Oliver, Jr. [MVP]"  wrote in message
> news:uyL7WucdIHA.1208@TK2MSFTNGP05.phx.gbl...
>> Does the email show in your Exchange 2000 SMTP VS Queue?  What are
>> the error messages?
>>
>> --
>> John Oliver, Jr
>> MCSE, MCT, CCNA
>> Exchange MVP 2008
>> Microsoft Certified Partner
>>
>>
>> "Doug Sanders"  wrote in message
>> news:13ruv4m8t5ho6e4@corp.supernews.com...
>>> Hope someone can help with this.
>>>
>>> I have a remote client; 6 hour drive away; who has tried to send a
>>> 11 megabyte .wav file as an attachment.  It did not reach it's
>>> intended recipient, so it was sent again.
>>>
>>> Now exchange is running slow and various error messages are being
>>> received.
>>> Some are from the different recipient's server rejecting other
>>> emails.
>>>
>>> Before I make the drive out to the client, i need some help on what
>>> may be going on.  I suspect the server is continueing to try to
>>> send the large email and is bogging everything down.
>>>
>>> Since I've never had problems with Exchange 2000 before, I'm not
>>> sure where
>>> I start to purge the failed emailed messages.
>>>
>>> Thanks,
>>>
>>> Doug Sanders

Thanks for the input.

Since I have never had any problems like this with Exchange before, where is
the 'offending message' to be found?  In the senders mailbox?

I inherited this client and haven't needed to to do remote access before.
Things have changed and I'll have to get it setup.

Doug


"Lanwench [MVP - Exchange]"
 wrote in message
news:u96AfBidIHA.748@TK2MSFTNGP04.phx.gbl...
> Doug Sanders  wrote:
> > I haven't been on the site yet.  That will be Monday morning.
> >
> > I'm trying to find out what to expect.
> >
> > I did have a local user look at the event logs, but they were all
> > blank, nothing logged.
> >
> > Doug
>
> You'll need to look and see if the offending message is still there. If
the
> event logs are truly *blank* then there are some Windows problems. You'll
> need to make sure all your services are running, etc.
>
> Don't you have remote access to this server? Seems silly to drive that far
> for something like this! Do a Webex or similar if you don't have RD
access.
> >
> >
> > "John Oliver, Jr. [MVP]"  wrote in message
> > news:uyL7WucdIHA.1208@TK2MSFTNGP05.phx.gbl...
> >> Does the email show in your Exchange 2000 SMTP VS Queue?  What are
> >> the error messages?
> >>
> >> --
> >> John Oliver, Jr
> >> MCSE, MCT, CCNA
> >> Exchange MVP 2008
> >> Microsoft Certified Partner
> >>
> >>
> >> "Doug Sanders"  wrote in message
> >> news:13ruv4m8t5ho6e4@corp.supernews.com...
> >>> Hope someone can help with this.
> >>>
> >>> I have a remote client; 6 hour drive away; who has tried to send a
> >>> 11 megabyte .wav file as an attachment.  It did not reach it's
> >>> intended recipient, so it was sent again.
> >>>
> >>> Now exchange is running slow and various error messages are being
> >>> received.
> >>> Some are from the different recipient's server rejecting other
> >>> emails.
> >>>
> >>> Before I make the drive out to the client, i need some help on what
> >>> may be going on.  I suspect the server is continueing to try to
> >>> send the large email and is bogging everything down.
> >>>
> >>> Since I've never had problems with Exchange 2000 before, I'm not
> >>> sure where
> >>> I start to purge the failed emailed messages.
> >>>
> >>> Thanks,
> >>>
> >>> Doug Sanders
>
>
>

Doug Sanders  wrote:
> Thanks for the input.
>
> Since I have never had any problems like this with Exchange before,
> where is the 'offending message' to be found?  In the senders mailbox?

No - in the queues.
>
> I inherited this client and haven't needed to to do remote access
> before. Things have changed and I'll have to get it setup.

Indeed. Remote desktop is one built-in way to go....install TS in admin mode 
on the server and permit access from your own public IP via TCP 3389.
>
> Doug
>
>
> "Lanwench [MVP - Exchange]"
>  wrote in
> message news:u96AfBidIHA.748@TK2MSFTNGP04.phx.gbl...
>> Doug Sanders  wrote:
>>> I haven't been on the site yet.  That will be Monday morning.
>>>
>>> I'm trying to find out what to expect.
>>>
>>> I did have a local user look at the event logs, but they were all
>>> blank, nothing logged.
>>>
>>> Doug
>>
>> You'll need to look and see if the offending message is still there.
>> If the event logs are truly *blank* then there are some Windows
>> problems. You'll need to make sure all your services are running,
>> etc.
>>
>> Don't you have remote access to this server? Seems silly to drive
>> that far for something like this! Do a Webex or similar if you don't
>> have RD access.
>>>
>>>
>>> "John Oliver, Jr. [MVP]"  wrote in message
>>> news:uyL7WucdIHA.1208@TK2MSFTNGP05.phx.gbl...
>>>> Does the email show in your Exchange 2000 SMTP VS Queue?  What are
>>>> the error messages?
>>>>
>>>> --
>>>> John Oliver, Jr
>>>> MCSE, MCT, CCNA
>>>> Exchange MVP 2008
>>>> Microsoft Certified Partner
>>>>
>>>>
>>>> "Doug Sanders"  wrote in message
>>>> news:13ruv4m8t5ho6e4@corp.supernews.com...
>>>>> Hope someone can help with this.
>>>>>
>>>>> I have a remote client; 6 hour drive away; who has tried to send a
>>>>> 11 megabyte .wav file as an attachment.  It did not reach it's
>>>>> intended recipient, so it was sent again.
>>>>>
>>>>> Now exchange is running slow and various error messages are being
>>>>> received.
>>>>> Some are from the different recipient's server rejecting other
>>>>> emails.
>>>>>
>>>>> Before I make the drive out to the client, i need some help on
>>>>> what may be going on.  I suspect the server is continueing to try
>>>>> to send the large email and is bogging everything down.
>>>>>
>>>>> Since I've never had problems with Exchange 2000 before, I'm not
>>>>> sure where
>>>>> I start to purge the failed emailed messages.
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Doug Sanders

Thanks for the help,  I'll let you know how it went on Tuesday.

Doug


"Lanwench [MVP - Exchange]"
 wrote in message
news:e4Th27vdIHA.748@TK2MSFTNGP04.phx.gbl...
> Doug Sanders  wrote:
> > Thanks for the input.
> >
> > Since I have never had any problems like this with Exchange before,
> > where is the 'offending message' to be found?  In the senders mailbox?
>
> No - in the queues.
> >
> > I inherited this client and haven't needed to to do remote access
> > before. Things have changed and I'll have to get it setup.
>
> Indeed. Remote desktop is one built-in way to go....install TS in admin
mode
> on the server and permit access from your own public IP via TCP 3389.
> >
> > Doug
> >
> >
> > "Lanwench [MVP - Exchange]"
> >  wrote in
> > message news:u96AfBidIHA.748@TK2MSFTNGP04.phx.gbl...
> >> Doug Sanders  wrote:
> >>> I haven't been on the site yet.  That will be Monday morning.
> >>>
> >>> I'm trying to find out what to expect.
> >>>
> >>> I did have a local user look at the event logs, but they were all
> >>> blank, nothing logged.
> >>>
> >>> Doug
> >>
> >> You'll need to look and see if the offending message is still there.
> >> If the event logs are truly *blank* then there are some Windows
> >> problems. You'll need to make sure all your services are running,
> >> etc.
> >>
> >> Don't you have remote access to this server? Seems silly to drive
> >> that far for something like this! Do a Webex or similar if you don't
> >> have RD access.
> >>>
> >>>
> >>> "John Oliver, Jr. [MVP]"  wrote in message
> >>> news:uyL7WucdIHA.1208@TK2MSFTNGP05.phx.gbl...
> >>>> Does the email show in your Exchange 2000 SMTP VS Queue?  What are
> >>>> the error messages?
> >>>>
> >>>> --
> >>>> John Oliver, Jr
> >>>> MCSE, MCT, CCNA
> >>>> Exchange MVP 2008
> >>>> Microsoft Certified Partner
> >>>>
> >>>>
> >>>> "Doug Sanders"  wrote in message
> >>>> news:13ruv4m8t5ho6e4@corp.supernews.com...
> >>>>> Hope someone can help with this.
> >>>>>
> >>>>> I have a remote client; 6 hour drive away; who has tried to send a
> >>>>> 11 megabyte .wav file as an attachment.  It did not reach it's
> >>>>> intended recipient, so it was sent again.
> >>>>>
> >>>>> Now exchange is running slow and various error messages are being
> >>>>> received.
> >>>>> Some are from the different recipient's server rejecting other
> >>>>> emails.
> >>>>>
> >>>>> Before I make the drive out to the client, i need some help on
> >>>>> what may be going on.  I suspect the server is continueing to try
> >>>>> to send the large email and is bogging everything down.
> >>>>>
> >>>>> Since I've never had problems with Exchange 2000 before, I'm not
> >>>>> sure where
> >>>>> I start to purge the failed emailed messages.
> >>>>>
> >>>>> Thanks,
> >>>>>
> >>>>> Doug Sanders
>
>
>

Doug Sanders  wrote:
> Thanks for the help,  I'll let you know how it went on Tuesday.
>
> Doug

Best o' luck....

>
>
> "Lanwench [MVP - Exchange]"
>  wrote in
> message news:e4Th27vdIHA.748@TK2MSFTNGP04.phx.gbl...
>> Doug Sanders  wrote:
>>> Thanks for the input.
>>>
>>> Since I have never had any problems like this with Exchange before,
>>> where is the 'offending message' to be found?  In the senders
>>> mailbox?
>>
>> No - in the queues.
>>>
>>> I inherited this client and haven't needed to to do remote access
>>> before. Things have changed and I'll have to get it setup.
>>
>> Indeed. Remote desktop is one built-in way to go....install TS in
>> admin mode on the server and permit access from your own public IP
>> via TCP 3389.
>>>
>>> Doug
>>>
>>>
>>> "Lanwench [MVP - Exchange]"
>>>  wrote in
>>> message news:u96AfBidIHA.748@TK2MSFTNGP04.phx.gbl...
>>>> Doug Sanders  wrote:
>>>>> I haven't been on the site yet.  That will be Monday morning.
>>>>>
>>>>> I'm trying to find out what to expect.
>>>>>
>>>>> I did have a local user look at the event logs, but they were all
>>>>> blank, nothing logged.
>>>>>
>>>>> Doug
>>>>
>>>> You'll need to look and see if the offending message is still
>>>> there. If the event logs are truly *blank* then there are some
>>>> Windows problems. You'll need to make sure all your services are
>>>> running, etc.
>>>>
>>>> Don't you have remote access to this server? Seems silly to drive
>>>> that far for something like this! Do a Webex or similar if you
>>>> don't have RD access.
>>>>>
>>>>>
>>>>> "John Oliver, Jr. [MVP]"  wrote in message
>>>>> news:uyL7WucdIHA.1208@TK2MSFTNGP05.phx.gbl...
>>>>>> Does the email show in your Exchange 2000 SMTP VS Queue?  What
>>>>>> are the error messages?
>>>>>>
>>>>>> --
>>>>>> John Oliver, Jr
>>>>>> MCSE, MCT, CCNA
>>>>>> Exchange MVP 2008
>>>>>> Microsoft Certified Partner
>>>>>>
>>>>>>
>>>>>> "Doug Sanders"  wrote in message
>>>>>> news:13ruv4m8t5ho6e4@corp.supernews.com...
>>>>>>> Hope someone can help with this.
>>>>>>>
>>>>>>> I have a remote client; 6 hour drive away; who has tried to
>>>>>>> send a 11 megabyte .wav file as an attachment.  It did not
>>>>>>> reach it's intended recipient, so it was sent again.
>>>>>>>
>>>>>>> Now exchange is running slow and various error messages are
>>>>>>> being received.
>>>>>>> Some are from the different recipient's server rejecting other
>>>>>>> emails.
>>>>>>>
>>>>>>> Before I make the drive out to the client, i need some help on
>>>>>>> what may be going on.  I suspect the server is continueing to
>>>>>>> try to send the large email and is bogging everything down.
>>>>>>>
>>>>>>> Since I've never had problems with Exchange 2000 before, I'm not
>>>>>>> sure where
>>>>>>> I start to purge the failed emailed messages.
>>>>>>>
>>>>>>> Thanks,
>>>>>>>
>>>>>>> Doug Sanders

Thanks to all.

Cleared the queues, compressed the databases, rebooted the server and all
seems to be working.

Re-instructed everyone to keep emails and attachments under 2 megabytes.
Management being the biggest offender.

Thanks again,

Doug


"Lanwench [MVP - Exchange]"
 wrote in message
news:OK2r8$8dIHA.5620@TK2MSFTNGP04.phx.gbl...
> Doug Sanders  wrote:
> > Thanks for the help,  I'll let you know how it went on Tuesday.
> >
> > Doug
>
> Best o' luck....
>
> >
> >
> > "Lanwench [MVP - Exchange]"
> >  wrote in
> > message news:e4Th27vdIHA.748@TK2MSFTNGP04.phx.gbl...
> >> Doug Sanders  wrote:
> >>> Thanks for the input.
> >>>
> >>> Since I have never had any problems like this with Exchange before,
> >>> where is the 'offending message' to be found?  In the senders
> >>> mailbox?
> >>
> >> No - in the queues.
> >>>
> >>> I inherited this client and haven't needed to to do remote access
> >>> before. Things have changed and I'll have to get it setup.
> >>
> >> Indeed. Remote desktop is one built-in way to go....install TS in
> >> admin mode on the server and permit access from your own public IP
> >> via TCP 3389.
> >>>
> >>> Doug
> >>>
> >>>
> >>> "Lanwench [MVP - Exchange]"
> >>>  wrote in
> >>> message news:u96AfBidIHA.748@TK2MSFTNGP04.phx.gbl...
> >>>> Doug Sanders  wrote:
> >>>>> I haven't been on the site yet.  That will be Monday morning.
> >>>>>
> >>>>> I'm trying to find out what to expect.
> >>>>>
> >>>>> I did have a local user look at the event logs, but they were all
> >>>>> blank, nothing logged.
> >>>>>
> >>>>> Doug
> >>>>
> >>>> You'll need to look and see if the offending message is still
> >>>> there. If the event logs are truly *blank* then there are some
> >>>> Windows problems. You'll need to make sure all your services are
> >>>> running, etc.
> >>>>
> >>>> Don't you have remote access to this server? Seems silly to drive
> >>>> that far for something like this! Do a Webex or similar if you
> >>>> don't have RD access.
> >>>>>
> >>>>>
> >>>>> "John Oliver, Jr. [MVP]"  wrote in message
> >>>>> news:uyL7WucdIHA.1208@TK2MSFTNGP05.phx.gbl...
> >>>>>> Does the email show in your Exchange 2000 SMTP VS Queue?  What
> >>>>>> are the error messages?
> >>>>>>
> >>>>>> --
> >>>>>> John Oliver, Jr
> >>>>>> MCSE, MCT, CCNA
> >>>>>> Exchange MVP 2008
> >>>>>> Microsoft Certified Partner
> >>>>>>
> >>>>>>
> >>>>>> "Doug Sanders"  wrote in message
> >>>>>> news:13ruv4m8t5ho6e4@corp.supernews.com...
> >>>>>>> Hope someone can help with this.
> >>>>>>>
> >>>>>>> I have a remote client; 6 hour drive away; who has tried to
> >>>>>>> send a 11 megabyte .wav file as an attachment.  It did not
> >>>>>>> reach it's intended recipient, so it was sent again.
> >>>>>>>
> >>>>>>> Now exchange is running slow and various error messages are
> >>>>>>> being received.
> >>>>>>> Some are from the different recipient's server rejecting other
> >>>>>>> emails.
> >>>>>>>
> >>>>>>> Before I make the drive out to the client, i need some help on
> >>>>>>> what may be going on.  I suspect the server is continueing to
> >>>>>>> try to send the large email and is bogging everything down.
> >>>>>>>
> >>>>>>> Since I've never had problems with Exchange 2000 before, I'm not
> >>>>>>> sure where
> >>>>>>> I start to purge the failed emailed messages.
> >>>>>>>
> >>>>>>> Thanks,
> >>>>>>>
> >>>>>>> Doug Sanders
>
>
>

Doug Sanders  wrote:
> Thanks to all.
>
> Cleared the queues, compressed the databases

Oh - you really don't want or need to do that ...it's not meant for regular 
admin use.

> , rebooted the server and
> all seems to be working.
>
> Re-instructed everyone to keep emails and attachments under 2
> megabytes.

That's pretty tiny- I'd do at least 5, even with a very slow pipe. Remember, 
there's a lot of 'padding' on your attachments when they finally go through 
the server. And, you should be enforcing  this on the server rather than 
relying on the honor system.

> Management being the biggest offender.


Of course.
>
> Thanks again,
>
> Doug
>
>
> "Lanwench [MVP - Exchange]"
>  wrote in
> message news:OK2r8$8dIHA.5620@TK2MSFTNGP04.phx.gbl...
>> Doug Sanders  wrote:
>>> Thanks for the help,  I'll let you know how it went on Tuesday.
>>>
>>> Doug
>>
>> Best o' luck....
>>
>>>
>>>
>>> "Lanwench [MVP - Exchange]"
>>>  wrote in
>>> message news:e4Th27vdIHA.748@TK2MSFTNGP04.phx.gbl...
>>>> Doug Sanders  wrote:
>>>>> Thanks for the input.
>>>>>
>>>>> Since I have never had any problems like this with Exchange
>>>>> before, where is the 'offending message' to be found?  In the
>>>>> senders mailbox?
>>>>
>>>> No - in the queues.
>>>>>
>>>>> I inherited this client and haven't needed to to do remote access
>>>>> before. Things have changed and I'll have to get it setup.
>>>>
>>>> Indeed. Remote desktop is one built-in way to go....install TS in
>>>> admin mode on the server and permit access from your own public IP
>>>> via TCP 3389.
>>>>>
>>>>> Doug
>>>>>
>>>>>
>>>>> "Lanwench [MVP - Exchange]"
>>>>>  wrote
>>>>> in message news:u96AfBidIHA.748@TK2MSFTNGP04.phx.gbl...
>>>>>> Doug Sanders  wrote:
>>>>>>> I haven't been on the site yet.  That will be Monday morning.
>>>>>>>
>>>>>>> I'm trying to find out what to expect.
>>>>>>>
>>>>>>> I did have a local user look at the event logs, but they were
>>>>>>> all blank, nothing logged.
>>>>>>>
>>>>>>> Doug
>>>>>>
>>>>>> You'll need to look and see if the offending message is still
>>>>>> there. If the event logs are truly *blank* then there are some
>>>>>> Windows problems. You'll need to make sure all your services are
>>>>>> running, etc.
>>>>>>
>>>>>> Don't you have remote access to this server? Seems silly to drive
>>>>>> that far for something like this! Do a Webex or similar if you
>>>>>> don't have RD access.
>>>>>>>
>>>>>>>
>>>>>>> "John Oliver, Jr. [MVP]"  wrote in
>>>>>>> message news:uyL7WucdIHA.1208@TK2MSFTNGP05.phx.gbl...
>>>>>>>> Does the email show in your Exchange 2000 SMTP VS Queue?  What
>>>>>>>> are the error messages?
>>>>>>>>
>>>>>>>> --
>>>>>>>> John Oliver, Jr
>>>>>>>> MCSE, MCT, CCNA
>>>>>>>> Exchange MVP 2008
>>>>>>>> Microsoft Certified Partner
>>>>>>>>
>>>>>>>>
>>>>>>>> "Doug Sanders"  wrote in message
>>>>>>>> news:13ruv4m8t5ho6e4@corp.supernews.com...
>>>>>>>>> Hope someone can help with this.
>>>>>>>>>
>>>>>>>>> I have a remote client; 6 hour drive away; who has tried to
>>>>>>>>> send a 11 megabyte .wav file as an attachment.  It did not
>>>>>>>>> reach it's intended recipient, so it was sent again.
>>>>>>>>>
>>>>>>>>> Now exchange is running slow and various error messages are
>>>>>>>>> being received.
>>>>>>>>> Some are from the different recipient's server rejecting other
>>>>>>>>> emails.
>>>>>>>>>
>>>>>>>>> Before I make the drive out to the client, i need some help on
>>>>>>>>> what may be going on.  I suspect the server is continueing to
>>>>>>>>> try to send the large email and is bogging everything down.
>>>>>>>>>
>>>>>>>>> Since I've never had problems with Exchange 2000 before, I'm
>>>>>>>>> not sure where
>>>>>>>>> I start to purge the failed emailed messages.
>>>>>>>>>
>>>>>>>>> Thanks,
>>>>>>>>>
>>>>>>>>> Doug Sanders

I'll adjust the size the next time I'm out there.

Thanks,
Doug


"Lanwench [MVP - Exchange]"
 wrote in message
news:%236PV%23kYeIHA.4684@TK2MSFTNGP06.phx.gbl...
> Doug Sanders  wrote:
> > Thanks to all.
> >
> > Cleared the queues, compressed the databases
>
> Oh - you really don't want or need to do that ...it's not meant for
regular
> admin use.
>
> > , rebooted the server and
> > all seems to be working.
> >
> > Re-instructed everyone to keep emails and attachments under 2
> > megabytes.
>
> That's pretty tiny- I'd do at least 5, even with a very slow pipe.
Remember,
> there's a lot of 'padding' on your attachments when they finally go
through
> the server. And, you should be enforcing  this on the server rather than
> relying on the honor system.
>
> > Management being the biggest offender.
>
>
> Of course.
> >
> > Thanks again,
> >
> > Doug
> >
> >
> > "Lanwench [MVP - Exchange]"
> >  wrote in
> > message news:OK2r8$8dIHA.5620@TK2MSFTNGP04.phx.gbl...
> >> Doug Sanders  wrote:
> >>> Thanks for the help,  I'll let you know how it went on Tuesday.
> >>>
> >>> Doug
> >>
> >> Best o' luck....
> >>
> >>>
> >>>
> >>> "Lanwench [MVP - Exchange]"
> >>>  wrote in
> >>> message news:e4Th27vdIHA.748@TK2MSFTNGP04.phx.gbl...
> >>>> Doug Sanders  wrote:
> >>>>> Thanks for the input.
> >>>>>
> >>>>> Since I have never had any problems like this with Exchange
> >>>>> before, where is the 'offending message' to be found?  In the
> >>>>> senders mailbox?
> >>>>
> >>>> No - in the queues.
> >>>>>
> >>>>> I inherited this client and haven't needed to to do remote access
> >>>>> before. Things have changed and I'll have to get it setup.
> >>>>
> >>>> Indeed. Remote desktop is one built-in way to go....install TS in
> >>>> admin mode on the server and permit access from your own public IP
> >>>> via TCP 3389.
> >>>>>
> >>>>> Doug
> >>>>>
> >>>>>
> >>>>> "Lanwench [MVP - Exchange]"
> >>>>>  wrote
> >>>>> in message news:u96AfBidIHA.748@TK2MSFTNGP04.phx.gbl...
> >>>>>> Doug Sanders  wrote:
> >>>>>>> I haven't been on the site yet.  That will be Monday morning.
> >>>>>>>
> >>>>>>> I'm trying to find out what to expect.
> >>>>>>>
> >>>>>>> I did have a local user look at the event logs, but they were
> >>>>>>> all blank, nothing logged.
> >>>>>>>
> >>>>>>> Doug
> >>>>>>
> >>>>>> You'll need to look and see if the offending message is still
> >>>>>> there. If the event logs are truly *blank* then there are some
> >>>>>> Windows problems. You'll need to make sure all your services are
> >>>>>> running, etc.
> >>>>>>
> >>>>>> Don't you have remote access to this server? Seems silly to drive
> >>>>>> that far for something like this! Do a Webex or similar if you
> >>>>>> don't have RD access.
> >>>>>>>
> >>>>>>>
> >>>>>>> "John Oliver, Jr. [MVP]"  wrote in
> >>>>>>> message news:uyL7WucdIHA.1208@TK2MSFTNGP05.phx.gbl...
> >>>>>>>> Does the email show in your Exchange 2000 SMTP VS Queue?  What
> >>>>>>>> are the error messages?
> >>>>>>>>
> >>>>>>>> --
> >>>>>>>> John Oliver, Jr
> >>>>>>>> MCSE, MCT, CCNA
> >>>>>>>> Exchange MVP 2008
> >>>>>>>> Microsoft Certified Partner
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> "Doug Sanders"  wrote in message
> >>>>>>>> news:13ruv4m8t5ho6e4@corp.supernews.com...
> >>>>>>>>> Hope someone can help with this.
> >>>>>>>>>
> >>>>>>>>> I have a remote client; 6 hour drive away; who has tried to
> >>>>>>>>> send a 11 megabyte .wav file as an attachment.  It did not
> >>>>>>>>> reach it's intended recipient, so it was sent again.
> >>>>>>>>>
> >>>>>>>>> Now exchange is running slow and various error messages are
> >>>>>>>>> being received.
> >>>>>>>>> Some are from the different recipient's server rejecting other
> >>>>>>>>> emails.
> >>>>>>>>>
> >>>>>>>>> Before I make the drive out to the client, i need some help on
> >>>>>>>>> what may be going on.  I suspect the server is continueing to
> >>>>>>>>> try to send the large email and is bogging everything down.
> >>>>>>>>>
> >>>>>>>>> Since I've never had problems with Exchange 2000 before, I'm
> >>>>>>>>> not sure where
> >>>>>>>>> I start to purge the failed emailed messages.
> >>>>>>>>>
> >>>>>>>>> Thanks,
> >>>>>>>>>
> >>>>>>>>> Doug Sanders
>
>
>

Doug Sanders  wrote:
> I'll adjust the size the next time I'm out there.

Dude, just bite the bullet and set up remote access right now. You can't do 
much systems administration work with a 6-hour drive between you & a client. 
:)
>
> Thanks,
> Doug
>
>
> "Lanwench [MVP - Exchange]"
>  wrote in
> message news:%236PV%23kYeIHA.4684@TK2MSFTNGP06.phx.gbl...
>> Doug Sanders  wrote:
>>> Thanks to all.
>>>
>>> Cleared the queues, compressed the databases
>>
>> Oh - you really don't want or need to do that ...it's not meant for
>> regular admin use.
>>
>>> , rebooted the server and
>>> all seems to be working.
>>>
>>> Re-instructed everyone to keep emails and attachments under 2
>>> megabytes.
>>
>> That's pretty tiny- I'd do at least 5, even with a very slow pipe.
>> Remember, there's a lot of 'padding' on your attachments when they
>> finally go through the server. And, you should be enforcing  this on
>> the server rather than relying on the honor system.
>>
>>> Management being the biggest offender.
>>
>>
>> Of course.
>>>
>>> Thanks again,
>>>
>>> Doug
>>>
>>>
>>> "Lanwench [MVP - Exchange]"
>>>  wrote in
>>> message news:OK2r8$8dIHA.5620@TK2MSFTNGP04.phx.gbl...
>>>> Doug Sanders  wrote:
>>>>> Thanks for the help,  I'll let you know how it went on Tuesday.
>>>>>
>>>>> Doug
>>>>
>>>> Best o' luck....
>>>>
>>>>>
>>>>>
>>>>> "Lanwench [MVP - Exchange]"
>>>>>  wrote
>>>>> in message news:e4Th27vdIHA.748@TK2MSFTNGP04.phx.gbl...
>>>>>> Doug Sanders  wrote:
>>>>>>> Thanks for the input.
>>>>>>>
>>>>>>> Since I have never had any problems like this with Exchange
>>>>>>> before, where is the 'offending message' to be found?  In the
>>>>>>> senders mailbox?
>>>>>>
>>>>>> No - in the queues.
>>>>>>>
>>>>>>> I inherited this client and haven't needed to to do remote
>>>>>>> access before. Things have changed and I'll have to get it
>>>>>>> setup.
>>>>>>
>>>>>> Indeed. Remote desktop is one built-in way to go....install TS in
>>>>>> admin mode on the server and permit access from your own public
>>>>>> IP via TCP 3389.
>>>>>>>
>>>>>>> Doug
>>>>>>>
>>>>>>>
>>>>>>> "Lanwench [MVP - Exchange]"
>>>>>>>  wrote
>>>>>>> in message news:u96AfBidIHA.748@TK2MSFTNGP04.phx.gbl...
>>>>>>>> Doug Sanders  wrote:
>>>>>>>>> I haven't been on the site yet.  That will be Monday morning.
>>>>>>>>>
>>>>>>>>> I'm trying to find out what to expect.
>>>>>>>>>
>>>>>>>>> I did have a local user look at the event logs, but they were
>>>>>>>>> all blank, nothing logged.
>>>>>>>>>
>>>>>>>>> Doug
>>>>>>>>
>>>>>>>> You'll need to look and see if the offending message is still
>>>>>>>> there. If the event logs are truly *blank* then there are some
>>>>>>>> Windows problems. You'll need to make sure all your services
>>>>>>>> are running, etc.
>>>>>>>>
>>>>>>>> Don't you have remote access to this server? Seems silly to
>>>>>>>> drive that far for something like this! Do a Webex or similar
>>>>>>>> if you don't have RD access.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> "John Oliver, Jr. [MVP]"  wrote in
>>>>>>>>> message news:uyL7WucdIHA.1208@TK2MSFTNGP05.phx.gbl...
>>>>>>>>>> Does the email show in your Exchange 2000 SMTP VS Queue?
>>>>>>>>>> What are the error messages?
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> John Oliver, Jr
>>>>>>>>>> MCSE, MCT, CCNA
>>>>>>>>>> Exchange MVP 2008
>>>>>>>>>> Microsoft Certified Partner
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> "Doug Sanders"  wrote in message
>>>>>>>>>> news:13ruv4m8t5ho6e4@corp.supernews.com...
>>>>>>>>>>> Hope someone can help with this.
>>>>>>>>>>>
>>>>>>>>>>> I have a remote client; 6 hour drive away; who has tried to
>>>>>>>>>>> send a 11 megabyte .wav file as an attachment.  It did not
>>>>>>>>>>> reach it's intended recipient, so it was sent again.
>>>>>>>>>>>
>>>>>>>>>>> Now exchange is running slow and various error messages are
>>>>>>>>>>> being received.
>>>>>>>>>>> Some are from the different recipient's server rejecting
>>>>>>>>>>> other emails.
>>>>>>>>>>>
>>>>>>>>>>> Before I make the drive out to the client, i need some help
>>>>>>>>>>> on what may be going on.  I suspect the server is
>>>>>>>>>>> continueing to try to send the large email and is bogging
>>>>>>>>>>> everything down.
>>>>>>>>>>>
>>>>>>>>>>> Since I've never had problems with Exchange 2000 before, I'm
>>>>>>>>>>> not sure where
>>>>>>>>>>> I start to purge the failed emailed messages.
>>>>>>>>>>>
>>>>>>>>>>> Thanks,
>>>>>>>>>>>
>>>>>>>>>>> Doug Sanders