Exchange 2000 Mail issue

Exchange 2000 Mail issue

Over the past week myself and a few employees are getting mail bounced back 
when sending mail. The weird thing is some go through and some not to the 
receipent below. Also tried another person at cherokeefund and same results.  
The company here is not having any problems sending email to anybody else. 
The error states:

-----Original Message-----
From: Mail Delivery Subsystem [mailto:MAILER-DAEMON@windchannel.net]
Sent: Friday, June 09, 2006 3:14 PM
To: Sam Whitt
Subject: Returned mail: too many hops

The original message was received at Fri, 09 Jun 2006 15:14:02 -0400

  ----- The following addresses had permanent fatal errors ----- 

  ----- Transcript of session follows -----
554 too many hops 20 (20)

Please I'm trying to figure this one out. If you know of anyway to figure 
this problem
let me know.

John

date: Mon, 12 Jun 2006 11:42:02 -0700 author: John

Re: Exchange 2000 Mail issue

On the properties of your SMTP virtual server, open the Delivery tab, and 
then Advanced.  You'll see an entry for "Maximum hop count".  Increase this 
number and your problem should be fixed.  I've seen this with email 
redirectors and email reflectors.


"John"  wrote in message 
news:70C19721-8A41-4BC5-BD6D-8254524DDD43@microsoft.com...
> Over the past week myself and a few employees are getting mail bounced 
> back
> when sending mail. The weird thing is some go through and some not to the
> receipent below. Also tried another person at cherokeefund and same 
> results.
> The company here is not having any problems sending email to anybody else.
> The error states:
>
> -----Original Message-----
> From: Mail Delivery Subsystem [mailto:MAILER-DAEMON@windchannel.net]
> Sent: Friday, June 09, 2006 3:14 PM
> To: Sam Whitt
> Subject: Returned mail: too many hops
>
> The original message was received at Fri, 09 Jun 2006 15:14:02 -0400
>
>  ----- The following addresses had permanent fatal errors ----- 
> 
>
>  ----- Transcript of session follows -----
> 554 too many hops 20 (20)
>
>
> Please I'm trying to figure this one out. If you know of anyway to figure
> this problem
> let me know.
>
> John
>
>

date: Mon, 12 Jun 2006 16:31:53 -0700 author: David Sutter alias

Re: Exchange 2000 Mail issue

Try to get a header from a mail that have been delivered. Count the hops.
There might be a configuration in the route somewhere that makes the mail
makes to many steps to the recipient. In some cases the route might go over
fewer SMTP servers and be delivered within the 20 hop limit, while in some
times it exceeds the limit.

So the first step is to examine the route on the way to the recipient.
Try to raise the hop count to 25 or 30 to see if the problems disappear.

The hop count is set to "kill mailloops"

Valleyriver

"John"  skrev i meddelandet
news:70C19721-8A41-4BC5-BD6D-8254524DDD43@microsoft.com...
> Over the past week myself and a few employees are getting mail bounced
back
> when sending mail. The weird thing is some go through and some not to the
> receipent below. Also tried another person at cherokeefund and same
results.
> The company here is not having any problems sending email to anybody else.
> The error states:
>
> -----Original Message-----
> From: Mail Delivery Subsystem [mailto:MAILER-DAEMON@windchannel.net]
> Sent: Friday, June 09, 2006 3:14 PM
> To: Sam Whitt
> Subject: Returned mail: too many hops
>
> The original message was received at Fri, 09 Jun 2006 15:14:02 -0400
>
>   ----- The following addresses had permanent fatal errors ----- 
> 
>
>   ----- Transcript of session follows -----
> 554 too many hops 20 (20)
>
>
> Please I'm trying to figure this one out. If you know of anyway to figure
> this problem
> let me know.
>
> John
>
>

date: Tue, 13 Jun 2006 07:37:45 +0200 author: Valleyriver

Re: Exchange 2000 Mail issue

I appreciate the input. This is a dumb question how do I get the header on a 
email that as been delivered? I was successful last night sending emails to 
the receipients that was having an issue and they forward my test message 
back, but I don't see any header on their that would tell me hop counts. Also 
would I change the hop count on my exchange server or is it the receipient 
exchange server that needs to be changed. 

Thanks,
John 

"Valleyriver" wrote:

> 
> Try to get a header from a mail that have been delivered. Count the hops.
> There might be a configuration in the route somewhere that makes the mail
> makes to many steps to the recipient. In some cases the route might go over
> fewer SMTP servers and be delivered within the 20 hop limit, while in some
> times it exceeds the limit.
> 
> So the first step is to examine the route on the way to the recipient.
> Try to raise the hop count to 25 or 30 to see if the problems disappear.
> 
> The hop count is set to "kill mailloops"
> 
> Valleyriver
> 
> "John"  skrev i meddelandet
> news:70C19721-8A41-4BC5-BD6D-8254524DDD43@microsoft.com...
> > Over the past week myself and a few employees are getting mail bounced
> back
> > when sending mail. The weird thing is some go through and some not to the
> > receipent below. Also tried another person at cherokeefund and same
> results.
> > The company here is not having any problems sending email to anybody else.
> > The error states:
> >
> > -----Original Message-----
> > From: Mail Delivery Subsystem [mailto:MAILER-DAEMON@windchannel.net]
> > Sent: Friday, June 09, 2006 3:14 PM
> > To: Sam Whitt
> > Subject: Returned mail: too many hops
> >
> > The original message was received at Fri, 09 Jun 2006 15:14:02 -0400
> >
> >   ----- The following addresses had permanent fatal errors ----- 
> > 
> >
> >   ----- Transcript of session follows -----
> > 554 too many hops 20 (20)
> >
> >
> > Please I'm trying to figure this one out. If you know of anyway to figure
> > this problem
> > let me know.
> >
> > John
> >
> >
> 
> 
>

date: Tue, 13 Jun 2006 05:25:02 -0700 author: John

Re: Exchange 2000 Mail issue

It does seem counter-intuitive, but for the mail to get to the recipient, 
you need to change the hop count on your server.  In the case of multiple 
relay servers, or mail forwarding, a message can go through many servers to 
get to the proper destination.  If your hop count is set too low, then the 
message basically expires.

Once you've raised the hop count and successfully delivered a message, have 
the recipient forward the message back to you (this may take some explaining 
on your part so they don't just hit "Reply").  Count the amount of servers 
that the message had to pass through in order to get to the recipient, and 
re-adjust your hop count accordingly.  (i.e. if you set it initially at 
"50", and it only took 17 hops to get there, then 20 is a good value).

"John"  wrote in message 
news:2C070E10-B431-4961-84A6-E03B56B3B1EC@microsoft.com...
>I appreciate the input. This is a dumb question how do I get the header on 
>a
> email that as been delivered? I was successful last night sending emails 
> to
> the receipients that was having an issue and they forward my test message
> back, but I don't see any header on their that would tell me hop counts. 
> Also
> would I change the hop count on my exchange server or is it the receipient
> exchange server that needs to be changed.
>
> Thanks,
> John
>
> "Valleyriver" wrote:
>
>>

date: Tue, 13 Jun 2006 07:16:35 -0700 author: David Sutter alias