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date: Wed, 3 May 2006 15:23:02 -0700,    group: microsoft.public.exchange2000.admin        back       


Mailbox settings doesn't expire   
Hi,

I have colleagues who are disabling the users (with a mailbox) when the user 
is moving to other office. When all paper work is done, they are enabling the 
user. Of course this generate into event log event which is my best friend 
"9548".

It might be impossible to change their rutines, so I have to find other 
workaround for this case.

Even the user has been enabled I still can get the 9548 errors about the 
msExchMasterAccountSID. And this continues till whole day and longer. 

I have understood that Exchange is remembering the user settings, but I can 
control its memory by the registry key "Mailbox Cache Age Limit". The default 
is two hours. But do you know, if user is trying to polling the mailbox all 
the time the cache never expires ? Silly, because even DNS has TTL values :)

What about if mailbox receive an email ? Does it reset the cache timer in IS ?

And the last questions. What are the consequences if I'll drop the "Mailbox 
Cache Age Limit" value to 1 minute ? Or 15 ? Or what it the usefull number ?

--
 .-Petri-.
date: Wed, 3 May 2006 15:23:02 -0700   author:   Petri

Re: Mailbox settings doesn't expire   
Hi,

If you are using exchange 2003 there is a hotfix that will resolve the 9548 
event: http://support.microsoft.com/kb/903158/en-us

Leif

"Petri"  wrote in message 
news:922EAE20-B039-4CA7-A45E-4A184A3D11D0@microsoft.com...
>  Hi,
>
> I have colleagues who are disabling the users (with a mailbox) when the 
> user
> is moving to other office. When all paper work is done, they are enabling 
> the
> user. Of course this generate into event log event which is my best friend
> "9548".
>
> It might be impossible to change their rutines, so I have to find other
> workaround for this case.
>
> Even the user has been enabled I still can get the 9548 errors about the
> msExchMasterAccountSID. And this continues till whole day and longer.
>
> I have understood that Exchange is remembering the user settings, but I 
> can
> control its memory by the registry key "Mailbox Cache Age Limit". The 
> default
> is two hours. But do you know, if user is trying to polling the mailbox 
> all
> the time the cache never expires ? Silly, because even DNS has TTL values 
> :)
>
> What about if mailbox receive an email ? Does it reset the cache timer in 
> IS ?
>
> And the last questions. What are the consequences if I'll drop the 
> "Mailbox
> Cache Age Limit" value to 1 minute ? Or 15 ? Or what it the usefull number 
> ?
>
> --
> .-Petri-.
>
>
>
>
date: Sun, 7 May 2006 20:36:58 +0200   author:   Leif Pedersen [MVP]

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