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date: Wed, 19 Apr 2006 07:14:02 -0700,    group: microsoft.public.exchange2000.admin        back       


Unable to send and receive e-mails with large attachments   
Hi Everybody:
We are not able to send and receive e-mails with attachments over 6 MB. I 
have changed the settings in Exchage for Delivery Restrictions (AD Users and 
Computers/User Properties/Exchange General/Delivery Restrictions) for both 
Sending and Receiving to maximum (2097151KB alomost 2 GB). But still not able 
to send and receive any e-mails with large attachments.  I have even disabled 
my firewall but that did not help the situation.

We use Exchange 2000.
The message when sender tries to send the large attachments:
"552 5.3.4 Message size exceeds fixed maximum message size"
The message when we try to send the large attachments:
"#5.2.2 smtp;552 5.2.2 This message is larger than the current system limit 
or the recipient's mailbox is full."

Any idea what could be the problem? 

Thanks 

Sam Pahlavan
date: Wed, 19 Apr 2006 07:14:02 -0700   author:   Sam Pahlavan

Re: Unable to send and receive e-mails with large attachments   
On Wed, 19 Apr 2006 07:14:02 -0700, Sam Pahlavan
 wrote:

>Hi Everybody:
>We are not able to send and receive e-mails with attachments over 6 MB. I 
>have changed the settings in Exchage for Delivery Restrictions (AD Users and 
>Computers/User Properties/Exchange General/Delivery Restrictions) for both 
>Sending and Receiving to maximum (2097151KB alomost 2 GB). But still not able 
>to send and receive any e-mails with large attachments.  I have even disabled 
>my firewall but that did not help the situation.
>
>We use Exchange 2000.
>The message when sender tries to send the large attachments:
>"552 5.3.4 Message size exceeds fixed maximum message size"
>The message when we try to send the large attachments:
>"#5.2.2 smtp;552 5.2.2 This message is larger than the current system limit 
>or the recipient's mailbox is full."
>
>Any idea what could be the problem? 
>
>Thanks 
>
>Sam Pahlavan

I get a feeling you've set Mailbox storage limits to 2GB, not
sending/receiving limits.
Look on the properties of the SMTP Virtual Server and see what it says
there. Remember that 6MB may expand to considerably more so if you
have something there at 10,000KB then don't discount that as your
cause.
date: Wed, 19 Apr 2006 20:18:45 +0100   author:   Mark Arnold [MVP]

Re: Unable to send and receive e-mails with large attachments   
I went to my System Manager/Admin Groups/First Admin Group/Servers/My 
Server/Protocols/SMTP/Default SMTP Virtual Server then properties and then 
Message tab: in there I have a Limit message size to 8000 KB. So this is the 
problem because with this setting I could only send and receive messages 8 MB 
large. I am going to bump this up to 12000 KB (12 MB) and sine if I am able 
to send and recieve attachments 11-MB  or 11.5 MB large.
I will let you know if that was definetly the problem.
Thanks so much for your help.

"Mark Arnold [MVP]" wrote:

> On Wed, 19 Apr 2006 07:14:02 -0700, Sam Pahlavan
>  wrote:
> 
> >Hi Everybody:
> >We are not able to send and receive e-mails with attachments over 6 MB. I 
> >have changed the settings in Exchage for Delivery Restrictions (AD Users and 
> >Computers/User Properties/Exchange General/Delivery Restrictions) for both 
> >Sending and Receiving to maximum (2097151KB alomost 2 GB). But still not able 
> >to send and receive any e-mails with large attachments.  I have even disabled 
> >my firewall but that did not help the situation.
> >
> >We use Exchange 2000.
> >The message when sender tries to send the large attachments:
> >"552 5.3.4 Message size exceeds fixed maximum message size"
> >The message when we try to send the large attachments:
> >"#5.2.2 smtp;552 5.2.2 This message is larger than the current system limit 
> >or the recipient's mailbox is full."
> >
> >Any idea what could be the problem? 
> >
> >Thanks 
> >
> >Sam Pahlavan
> 
> I get a feeling you've set Mailbox storage limits to 2GB, not
> sending/receiving limits.
> Look on the properties of the SMTP Virtual Server and see what it says
> there. Remember that 6MB may expand to considerably more so if you
> have something there at 10,000KB then don't discount that as your
> cause.
>
date: Wed, 19 Apr 2006 14:27:01 -0700   author:   Sam Pahlavan

Re: Unable to send and receive e-mails with large attachments   
On Wed, 19 Apr 2006 14:27:01 -0700, Sam Pahlavan
 wrote:

>I went to my System Manager/Admin Groups/First Admin Group/Servers/My 
>Server/Protocols/SMTP/Default SMTP Virtual Server then properties and then 
>Message tab: in there I have a Limit message size to 8000 KB. So this is the 
>problem because with this setting I could only send and receive messages 8 MB 
>large. I am going to bump this up to 12000 KB (12 MB) and sine if I am able 
>to send and recieve attachments 11-MB  or 11.5 MB large.
>I will let you know if that was definetly the problem.
>Thanks so much for your help.
>
>"Mark Arnold [MVP]" wrote:
>
>> 

It is entirely possible for your 6MB message to expand beyond 8MB.
Glad there's something clear as a candidate.
date: Thu, 20 Apr 2006 05:22:25 +0100   author:   Mark Arnold [MVP]

Re: Unable to send and receive e-mails with large attachments   
I tried a 10-MB attachment from both my hotamil and aol accounts separately. 
They both bounced back. 
Hotmail Undeliverable Message:
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed.
            spahlavan@mydomain.com
AOL Undeliveralbe Message:
 552 5.3.4 Message size exceeds fixed maximum message size
554 ... Service unavailable

Did I need to restart my Exchange services or evern reboot the server for 
this change to take effect?
You mentioned that a 6-MB message could expand beyond 8-MB. How does that 
happen?
Thanks 

"Mark Arnold [MVP]" wrote:

> On Wed, 19 Apr 2006 14:27:01 -0700, Sam Pahlavan
>  wrote:
> 
> >I went to my System Manager/Admin Groups/First Admin Group/Servers/My 
> >Server/Protocols/SMTP/Default SMTP Virtual Server then properties and then 
> >Message tab: in there I have a Limit message size to 8000 KB. So this is the 
> >problem because with this setting I could only send and receive messages 8 MB 
> >large. I am going to bump this up to 12000 KB (12 MB) and sine if I am able 
> >to send and recieve attachments 11-MB  or 11.5 MB large.
> >I will let you know if that was definetly the problem.
> >Thanks so much for your help.
> >
> >"Mark Arnold [MVP]" wrote:
> >
> >> 
> 
> It is entirely possible for your 6MB message to expand beyond 8MB.
> Glad there's something clear as a candidate.
>
date: Thu, 20 Apr 2006 07:45:01 -0700   author:   Sam Pahlavan

Re: Unable to send and receive e-mails with large attachments   
On Thu, 20 Apr 2006 07:45:01 -0700, Sam Pahlavan
 wrote:

>I tried a 10-MB attachment from both my hotamil and aol accounts separately. 
>They both bounced back. 
>Hotmail Undeliverable Message:
>This is an automatically generated Delivery Status Notification.
>Delivery to the following recipients failed.
>            spahlavan@mydomain.com
>AOL Undeliveralbe Message:
> 552 5.3.4 Message size exceeds fixed maximum message size
>554 ... Service unavailable
>
>Did I need to restart my Exchange services or evern reboot the server for 
>this change to take effect?
>You mentioned that a 6-MB message could expand beyond 8-MB. How does that 
>happen?
>Thanks 

SMTP wasn't designed to send attachments, so Exchange has to unravel
it and put it into the message, thus the (sometimes v large) increase
in size.
date: Thu, 20 Apr 2006 19:34:16 +0100   author:   Mark Arnold [MVP]

Re: Unable to send and receive e-mails with large attachments   
I am still unable to send large attachments. It seems like you did not read 
my previous post entirely. 
Thanks

"Mark Arnold [MVP]" wrote:

> On Thu, 20 Apr 2006 07:45:01 -0700, Sam Pahlavan
>  wrote:
> 
> >I tried a 10-MB attachment from both my hotamil and aol accounts separately. 
> >They both bounced back. 
> >Hotmail Undeliverable Message:
> >This is an automatically generated Delivery Status Notification.
> >Delivery to the following recipients failed.
> >            spahlavan@mydomain.com
> >AOL Undeliveralbe Message:
> > 552 5.3.4 Message size exceeds fixed maximum message size
> >554 ... Service unavailable
> >
> >Did I need to restart my Exchange services or evern reboot the server for 
> >this change to take effect?
> >You mentioned that a 6-MB message could expand beyond 8-MB. How does that 
> >happen?
> >Thanks 
> 
> SMTP wasn't designed to send attachments, so Exchange has to unravel
> it and put it into the message, thus the (sometimes v large) increase
> in size.
>
date: Thu, 20 Apr 2006 13:20:03 -0700   author:   Sam Pahlavan

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