AD would not pass on info to create mailbox   

I have  2000 ad with an ex2k3 standalone server on w2k3 on it and I am trying 
to understand the 'why' for what happened.

This is a single site with a fe & be server.
My process for creating a user is that a mailbox is created at the end of 
the process for creating the network account.
This stopped working abruptly.

I could create a network account but the mail account was no longer being 
created. You could tell that AD was not communicating with the exchange 
server any longer.
The only thing that changed was another DC was introduced into our network. 
After rebooting the email servers everything was fine but why?
Was it because a new DC was introduced? It seemed that way.
Anyone with information to clarify this would be greatly appreciated.

Thanks.
-- 
irene

date: Mon, 24 Apr 2006 16:14:01 -0700   author:   ikeith alias

RE: AD would not pass on info to create mailbox   

Hello Irene,

Thank you for posting.

First, I want to confirm one thing with you:
Did you create the new user account on the NEW DC?

According to my research, the AD users and computers snap-in will be 
extended after installing Exchange. We can view exchange related attributes 
only in the AD users and computers snap-in created by Exchange. So I 
suggest you create a new user on Exchange server. 
Start->All Programs->Microsoft Exchange->Active Directory Users and 
Computers.

Please let me know the result. Have a good day.

Sincerely,
John Chen, MCSE, MCSA, MCDBA, MCSD
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

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date: Tue, 25 Apr 2006 09:47:29 GMT   author:   (John Chen [MSFT])

RE: AD would not pass on info to create mailbox   

My ADUC has the Exchange snapin which I was running from my workstation.

So, I guess I'm not clear on the explanation.

Did I need make sure that the focus was set to the DC I usually am connected 
to in order for the mailbox to be automatically created?

I thought that if the the Exchange snapin was installed it would not matter 
which DC I was connected to.

And I think I deleted the the problems user accounts then recreated one of 
them making sure I was connected to the DC I usually would have been 
connected to.
-- 
irene


"John Chen [MSFT]" wrote:

> Hello Irene,
> 
> Thank you for posting.
> 
> First, I want to confirm one thing with you:
> Did you create the new user account on the NEW DC?
> 
> According to my research, the AD users and computers snap-in will be 
> extended after installing Exchange. We can view exchange related attributes 
> only in the AD users and computers snap-in created by Exchange. So I 
> suggest you create a new user on Exchange server. 
> Start->All Programs->Microsoft Exchange->Active Directory Users and 
> Computers.
> 
> Please let me know the result. Have a good day.
> 
> Sincerely,
> John Chen, MCSE, MCSA, MCDBA, MCSD
> Microsoft Online Partner Support
> 
> Get Secure! - www.microsoft.com/security
> 
> =====================================================
> When responding to posts, please "Reply to Group" via
> your newsreader so that others may learn and benefit
> from your issue. 
> =====================================================
> 
> This posting is provided "AS IS" with no warranties, and confers no rights.
> 
>

date: Tue, 25 Apr 2006 13:32:02 -0700   author:   ikeith alias

RE: AD would not pass on info to create mailbox   

Hi Irene,

If you want to know the certain reason(s), you must provide me the detailed 
error message and the reproduce steps. Then I can do further research. 

Now I am providing you my guesses:
1.	DSAccess did not detect the proper DC in your domain. (Right click the 
server->Properties->Directory Access)
By default, Exchange will detect all the available DCs and then configure 
them automatically. If the process fails, you may not be able to create 
user mailboxes. After you introduced a new DC and rebooted the Exchange 
server, Exchange refreshed the configuration. So it worked fine.

2.	RUS did not bind to the proper server. (Recipients-> Recipient update 
services->Right click a Recipient update service->Properties->Windows 
Domain Controller)
The Recipient Update Service is a component in the Exchange 2003 System 
Attendant service. The Recipient Update Service creates and maintains 
Exchange 2003-specific attribute values in Active Directory. If the 
services do not point to the proper DC, the problem may occur also. 

Hope this information helps. Have a good day.

Sincerely,
John Chen, MCSE, MCSA, MCDBA, MCSD
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue. 
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

date: Wed, 26 Apr 2006 10:45:26 GMT   author:   (John Chen [MSFT])