Recipient Policy - Exchange 2003   

Having a problem with my Recipient Policy, that appears to have just started. 
 Currently running AD 2003 in native mode, with Exchange 2003, also in native 
mode.

I had a recipient policy running, that would update all users in AD, to give 
them their primary SMTP address.  All was working fine, until this week, when 
all of a sudden, the recipient policy stopped working.  I have created some 
new users, and none were assigned their SMTP address.  

There are no messages in Event Viewer to indicate problems of any sort.

Anyone have some ideas of what to look at??

date: Tue, 11 Oct 2005 09:36:02 -0700   author:   Hutch

Re: Recipient Policy - Exchange 2003   

Your Recipient Update Service (RUS) is what stamps email addresses on 
mailboxes.  Clearly something is amiss with the RUS, which is a popular 
failure point.  Google for troubleshooting RUS articles - you should get 
plenty of hits.

-- 
Neil Hobson
Exchange MVP

For Exchange news, links, and tips, check:
http://www.msexchangeblog.com

"Hutch"  wrote in message 
news:168DD31A-4A4C-479C-940E-6BC52E0A5018@microsoft.com...
> Having a problem with my Recipient Policy, that appears to have just 
> started.
> Currently running AD 2003 in native mode, with Exchange 2003, also in 
> native
> mode.
>
> I had a recipient policy running, that would update all users in AD, to 
> give
> them their primary SMTP address.  All was working fine, until this week, 
> when
> all of a sudden, the recipient policy stopped working.  I have created 
> some
> new users, and none were assigned their SMTP address.
>
> There are no messages in Event Viewer to indicate problems of any sort.
>
> Anyone have some ideas of what to look at??

date: Wed, 12 Oct 2005 09:02:24 +0100   author:   Neil Hobson [MVP]

Re: Recipient Policy - Exchange 2003   

Ya...I did some more searching after I posted this, and realized it was an 
issue with RUS.  What through me off was there was nothing to indicate a 
problem in Event Viewer.

I forced a rebuild on RUS, and then some errors started appearing.  
Basically, it looks like the Exchange Agent crashed, which is why RUS wasn't 
working.  Starting and stopping the Exchange services fixed the 
problem....but I restarted the server later on, just to be sure.

Things look to be fine now.  Thanks for the response.

"Neil Hobson [MVP]" wrote:

> Your Recipient Update Service (RUS) is what stamps email addresses on 
> mailboxes.  Clearly something is amiss with the RUS, which is a popular 
> failure point.  Google for troubleshooting RUS articles - you should get 
> plenty of hits.
> 
> -- 
> Neil Hobson
> Exchange MVP
> 
> For Exchange news, links, and tips, check:
> http://www.msexchangeblog.com
> 
> "Hutch"  wrote in message 
> news:168DD31A-4A4C-479C-940E-6BC52E0A5018@microsoft.com...
> > Having a problem with my Recipient Policy, that appears to have just 
> > started.
> > Currently running AD 2003 in native mode, with Exchange 2003, also in 
> > native
> > mode.
> >
> > I had a recipient policy running, that would update all users in AD, to 
> > give
> > them their primary SMTP address.  All was working fine, until this week, 
> > when
> > all of a sudden, the recipient policy stopped working.  I have created 
> > some
> > new users, and none were assigned their SMTP address.
> >
> > There are no messages in Event Viewer to indicate problems of any sort.
> >
> > Anyone have some ideas of what to look at?? 
> 
> 
>

date: Wed, 12 Oct 2005 19:26:02 -0700   author:   Hutch

Re: Recipient Policy - Exchange 2003   

Glad it's all working.  :)

-- 
Neil Hobson
Exchange MVP

For Exchange news, links, and tips, check:
http://www.msexchangeblog.com

"Hutch"  wrote in message 
news:A5D8E17A-0C08-45F0-87FF-6521EB40587E@microsoft.com...
> Ya...I did some more searching after I posted this, and realized it was an
> issue with RUS.  What through me off was there was nothing to indicate a
> problem in Event Viewer.
>
> I forced a rebuild on RUS, and then some errors started appearing.
> Basically, it looks like the Exchange Agent crashed, which is why RUS 
> wasn't
> working.  Starting and stopping the Exchange services fixed the
> problem....but I restarted the server later on, just to be sure.
>
> Things look to be fine now.  Thanks for the response.
>
> "Neil Hobson [MVP]" wrote:
>
>> Your Recipient Update Service (RUS) is what stamps email addresses on
>> mailboxes.  Clearly something is amiss with the RUS, which is a popular
>> failure point.  Google for troubleshooting RUS articles - you should get
>> plenty of hits.
>>
>> -- 
>> Neil Hobson
>> Exchange MVP
>>
>> For Exchange news, links, and tips, check:
>> http://www.msexchangeblog.com
>>
>> "Hutch"  wrote in message
>> news:168DD31A-4A4C-479C-940E-6BC52E0A5018@microsoft.com...
>> > Having a problem with my Recipient Policy, that appears to have just
>> > started.
>> > Currently running AD 2003 in native mode, with Exchange 2003, also in
>> > native
>> > mode.
>> >
>> > I had a recipient policy running, that would update all users in AD, to
>> > give
>> > them their primary SMTP address.  All was working fine, until this 
>> > week,
>> > when
>> > all of a sudden, the recipient policy stopped working.  I have created
>> > some
>> > new users, and none were assigned their SMTP address.
>> >
>> > There are no messages in Event Viewer to indicate problems of any sort.
>> >
>> > Anyone have some ideas of what to look at??
>>
>>
>>

date: Thu, 13 Oct 2005 08:19:51 +0100   author:   Neil Hobson [MVP]