Message Tracking

Message Tracking

Hello,

We have a new Exchange 2003 Server, w/ SP2 installed with AD.  I enabled 
message tracking and the system manager crashes when I try to locate a Sender 
name in Active Directory.

When I add the Server to search from, the system returns an error like this:

The path

ID no: 80030003
Exchange System Manager


And that's all I get.  I searched on the Knowledge Base and found an updated 
Exchange Management Pack for 2003 and MOM (we don't have MOM) and installed 
this, but it does exactly the same thing.

This is the only exchange server in our organization and is new.  All of our 
exchange 5.5 mailboxes were ExMerge'd out and back in to new mailboxes.

Anyone have any ideas?

-- 
Thanks, Jeff

date: Wed, 31 May 2006 12:08:01 -0700 author: Jeff

Re: Message Tracking

I'm having the exact same issue and I would be interested in fixing it
- as it stands I can't use the message tracking center in Exchange
System Manager at all due to this.

Hopefully someone knows what to do here.  Thanks in advance!

Chris

date: 6 Jun 2006 04:47:45 -0700 author: unknown

RE: Message Tracking

Not sure, but it almost sounds like Exchange cannot resolve your Domain 
Controllers.

I assume that Exchange and your DC's (including Global Catalog) are at the 
same location??  

I would check the Server Properties in Exchange System 
Manager....specifically the tab labelled Directory Access.  It should show 
your Domain Controllers, and the Global Catalog Servers that Exchange is 
using.

As an FYI - Something interesting I learned from a technet show.  Do you 
have WINS running on your network??  Exchange 2003 is still pretty dependant 
on WINS for name resolutions.  See this article from Microsoft:

http://support.microsoft.com/?id=837391

Unfortunately, I have not run across the error you are describing, so the 
above might not be the correct direction to take.  
"Jeff" wrote:

> Hello,
> 
> We have a new Exchange 2003 Server, w/ SP2 installed with AD.  I enabled 
> message tracking and the system manager crashes when I try to locate a Sender 
> name in Active Directory.
> 
> When I add the Server to search from, the system returns an error like this:
> 
> The path
> 
> ID no: 80030003
> Exchange System Manager
> 
> 
> And that's all I get.  I searched on the Knowledge Base and found an updated 
> Exchange Management Pack for 2003 and MOM (we don't have MOM) and installed 
> this, but it does exactly the same thing.
> 
> This is the only exchange server in our organization and is new.  All of our 
> exchange 5.5 mailboxes were ExMerge'd out and back in to new mailboxes.
> 
> Anyone have any ideas?
> 
> -- 
> Thanks, Jeff

date: Wed, 7 Jun 2006 08:07:02 -0700 author: Hutch

Re: Message Tracking

Hi Hutch, thanks for the reply.

It does sound that way.  However, all DCs/GC/Exchange are in fact
plugged into the same switch.

Exchange System Manager shows  the two DCs, the exchange server and the
GC, nothing seems out of the ordinary, on that Directory Access tab.

We're also running WINS... so I'm really stumped.

Exchange 2003, latest service pack.

Thanks,
Chris



Hutch wrote:
> Not sure, but it almost sounds like Exchange cannot resolve your Domain
> Controllers.
>
> I assume that Exchange and your DC's (including Global Catalog) are at the
> same location??
>
> I would check the Server Properties in Exchange System
> Manager....specifically the tab labelled Directory Access.  It should show
> your Domain Controllers, and the Global Catalog Servers that Exchange is
> using.
>
> As an FYI - Something interesting I learned from a technet show.  Do you
> have WINS running on your network??  Exchange 2003 is still pretty dependant
> on WINS for name resolutions.  See this article from Microsoft:
>
> http://support.microsoft.com/?id=837391
>
> Unfortunately, I have not run across the error you are describing, so the
> above might not be the correct direction to take.
> "Jeff" wrote:
>
> > Hello,
> >
> > We have a new Exchange 2003 Server, w/ SP2 installed with AD.  I enabled
> > message tracking and the system manager crashes when I try to locate a Sender
> > name in Active Directory.
> >
> > When I add the Server to search from, the system returns an error like this:
> >
> > The path
> >
> > ID no: 80030003
> > Exchange System Manager
> >
> >
> > And that's all I get.  I searched on the Knowledge Base and found an updated
> > Exchange Management Pack for 2003 and MOM (we don't have MOM) and installed
> > this, but it does exactly the same thing.
> >
> > This is the only exchange server in our organization and is new.  All of our
> > exchange 5.5 mailboxes were ExMerge'd out and back in to new mailboxes.
> > 
> > Anyone have any ideas?
> > 
> > -- 
> > Thanks, Jeff

date: 7 Jun 2006 11:47:21 -0700 author: unknown

Re: Message Tracking

Hmmm....well...the only other thing I can think of, is the Send As\Receive As 
right on the mailboxes.

When I was using ExMerge, I kept getting weird errors on Exchange, as the 
program could not access the mailboxes.  I had to give Domain Admins, and 
Exchange Admins, the Send As\Receive As right, before it would work.

I believe Message Tracking actually accesses the individuals mailbox, so 
perhaps you have a permission issue.  Maybe look at the account you are 
logged in with, when running Message Tracking, and verify that permission.

"pl4tinum@gmail.com" wrote:

> Hi Hutch, thanks for the reply.
> 
> It does sound that way.  However, all DCs/GC/Exchange are in fact
> plugged into the same switch.
> 
> Exchange System Manager shows  the two DCs, the exchange server and the
> GC, nothing seems out of the ordinary, on that Directory Access tab.
> 
> We're also running WINS... so I'm really stumped.
> 
> Exchange 2003, latest service pack.
> 
> Thanks,
> Chris
> 
> 
> 
> Hutch wrote:
> > Not sure, but it almost sounds like Exchange cannot resolve your Domain
> > Controllers.
> >
> > I assume that Exchange and your DC's (including Global Catalog) are at the
> > same location??
> >
> > I would check the Server Properties in Exchange System
> > Manager....specifically the tab labelled Directory Access.  It should show
> > your Domain Controllers, and the Global Catalog Servers that Exchange is
> > using.
> >
> > As an FYI - Something interesting I learned from a technet show.  Do you
> > have WINS running on your network??  Exchange 2003 is still pretty dependant
> > on WINS for name resolutions.  See this article from Microsoft:
> >
> > http://support.microsoft.com/?id=837391
> >
> > Unfortunately, I have not run across the error you are describing, so the
> > above might not be the correct direction to take.
> > "Jeff" wrote:
> >
> > > Hello,
> > >
> > > We have a new Exchange 2003 Server, w/ SP2 installed with AD.  I enabled
> > > message tracking and the system manager crashes when I try to locate a Sender
> > > name in Active Directory.
> > >
> > > When I add the Server to search from, the system returns an error like this:
> > >
> > > The path
> > >
> > > ID no: 80030003
> > > Exchange System Manager
> > >
> > >
> > > And that's all I get.  I searched on the Knowledge Base and found an updated
> > > Exchange Management Pack for 2003 and MOM (we don't have MOM) and installed
> > > this, but it does exactly the same thing.
> > >
> > > This is the only exchange server in our organization and is new.  All of our
> > > exchange 5.5 mailboxes were ExMerge'd out and back in to new mailboxes.
> > > 
> > > Anyone have any ideas?
> > > 
> > > -- 
> > > Thanks, Jeff
> 
>

date: Wed, 7 Jun 2006 13:30:01 -0700 author: Hutch