Hi, I'm trying to install the Auto Accept agent on Win2k3 SP1/Exch 2k3 SP2, logged in an the Administrator, and I get the following error: "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." It looks to be about the time just before the COM object is registered and you are prompted for permissions. The server is otherwise operating just fine. Any suggestions? Thanks! Oli.
Is there a fix for this? I am having the same problem on the following platform and installation: Win2k3 R2/Exch 2k3 SP2 logged in as Administrator with Windows Installer 3.0 When I attempt to upgrade to Windows Installer 3.1 in R2 Server it says 3.0 is a newer version and won't let me. Perhaps it's related to the Windows Installer? "Oliver Merritt" wrote: > Hi, > > I'm trying to install the Auto Accept agent on Win2k3 SP1/Exch 2k3 SP2, > logged in an the Administrator, and I get the following error: > > "There is a problem with this Windows Installer package. A program run as > part of the setup did not finish as expected. Contact your support personnel > or package vendor." > > It looks to be about the time just before the COM object is registered and > you are prompted for permissions. > The server is otherwise operating just fine. Any suggestions? > > Thanks! > > Oli.
Hi, I figured out the solution last night! I realized that I couldn't access the COM+ snapins when I went to Administrative tools -> Component Services -> and tried to expand "My Computer" -- it timed out and through an error. After doing research on the error, it turns out you need to execute the following command from the command prompt: msdtc /resetlog This will flush the logs that don't exist and create a log file for COM+ applications. Now you should be able to install the auto accept agent as well as roam through the Component services treeview without delay. Respectfully, Brian Morehead
Thanks for that - as it happens my fix wasn't quite so clever. A simple reboot fixed the install error and all is now working well. Unfortunately I wasn't in a position to reboot it initially and as there were no obvious errors I didn't think I needed to <;-> Oli. "Brian Morehead" wrote: > Hi, > > I figured out the solution last night! I realized that I couldn't > access the COM+ snapins when I went to Administrative tools -> > Component Services -> and tried to expand "My Computer" -- it timed out > and through an error. > > After doing research on the error, it turns out you need to execute the > following command from the command prompt: msdtc /resetlog > > This will flush the logs that don't exist and create a log file for > COM+ applications. Now you should be able to install the auto accept > agent as well as roam through the Component services treeview without > delay. > > Respectfully, > Brian Morehead > >
