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date: Mon, 13 Feb 2006 14:56:33 -0800,
group: microsoft.public.exchange.tools
back
Re: Great Tool!
Excellent, many thanks. By the way, we'll be releasing a new version of
ExBPA (v2.6) in early March. This includes a *much* cleaner UI for the
reports. We've switched to a tab view; this is much easier to work with than
the current drop-down selection.
Cheers,
--
Paul Bowden
Program Manager
Exchange Server Best Practices Analyzer
http://www.microsoft.com/exchange/analyzers
This posting is provided "AS IS" with no warranties, and confers no rights.
"tammy" wrote in message
news:317BDB81-8050-47EA-B02F-6A7640ADC860@microsoft.com...
> Actually this one was less complicated than the last one I wrote you about
> which involved Domain Controller issues and misnamed server registry
> entries.
>
> This customer had 7 Exchange servers and the full scan failed with all
> kinds
> of critical errrors (missing Exchange files, DNS issues, etc.).
>
> So our product will not install on a bad Exchange configuration.
>
> Using the different views of the output, I was able to tell him to
> shutdown
> the unused server (for now) and point him to a couple of other issues on
> the
> server he was really trying to use, allowing him to proceed with the
> install.
>
> Having the big and detailed picture is quite useful; I did not have to
> email
> or talk to the customer.
>
> Tammy
>
> "Paul Bowden [MSFT]" wrote:
>
>> Thanks Tammy! Would you be kind enough to share the details of the actual
>> problem found?
>>
>> Cheers,
>>
>> --
>> Paul Bowden
>> Program Manager
>> Exchange Server Best Practices Analyzer
>> http://www.microsoft.com/exchange/analyzers
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>> "tammy" wrote in message
>> news:B6EA4597-01C4-4107-877F-E372186AB6B2@microsoft.com...
>> > As you guys know, we have our Exchange customers run your tool before
>> > they
>> > install our product.
>> >
>> > We just resolved another customer support issue in a few minutes
>> > (rather
>> > than hours) by doing the above.
>> >
>> > Also, it is quite helpful for me to review the output and see the
>> > Exchange
>> > and AD configuration without having to go to the customer site or get
>> > on
>> > the
>> > phone or email the customer with configuration Qs.
>> >
>> > Keep up the good work!
>> > Tammy Todaro
>>
>>
>>
date: Tue, 14 Feb 2006 13:41:51 -0800
author: Paul Bowden [MSFT]
Re: Great Tool!
A tab control for report views sounds like a improvement!
BTW: I may be relocating out there in a few weeks. I will let you know if I
do and we can finally have lunch!
Tammy
"Paul Bowden [MSFT]" wrote:
> Excellent, many thanks. By the way, we'll be releasing a new version of
> ExBPA (v2.6) in early March. This includes a *much* cleaner UI for the
> reports. We've switched to a tab view; this is much easier to work with than
> the current drop-down selection.
>
> Cheers,
> --
> Paul Bowden
> Program Manager
> Exchange Server Best Practices Analyzer
> http://www.microsoft.com/exchange/analyzers
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "tammy" wrote in message
> news:317BDB81-8050-47EA-B02F-6A7640ADC860@microsoft.com...
> > Actually this one was less complicated than the last one I wrote you about
> > which involved Domain Controller issues and misnamed server registry
> > entries.
> >
> > This customer had 7 Exchange servers and the full scan failed with all
> > kinds
> > of critical errrors (missing Exchange files, DNS issues, etc.).
> >
> > So our product will not install on a bad Exchange configuration.
> >
> > Using the different views of the output, I was able to tell him to
> > shutdown
> > the unused server (for now) and point him to a couple of other issues on
> > the
> > server he was really trying to use, allowing him to proceed with the
> > install.
> >
> > Having the big and detailed picture is quite useful; I did not have to
> > email
> > or talk to the customer.
> >
> > Tammy
> >
> > "Paul Bowden [MSFT]" wrote:
> >
> >> Thanks Tammy! Would you be kind enough to share the details of the actual
> >> problem found?
> >>
> >> Cheers,
> >>
> >> --
> >> Paul Bowden
> >> Program Manager
> >> Exchange Server Best Practices Analyzer
> >> http://www.microsoft.com/exchange/analyzers
> >>
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
> >> "tammy" wrote in message
> >> news:B6EA4597-01C4-4107-877F-E372186AB6B2@microsoft.com...
> >> > As you guys know, we have our Exchange customers run your tool before
> >> > they
> >> > install our product.
> >> >
> >> > We just resolved another customer support issue in a few minutes
> >> > (rather
> >> > than hours) by doing the above.
> >> >
> >> > Also, it is quite helpful for me to review the output and see the
> >> > Exchange
> >> > and AD configuration without having to go to the customer site or get
> >> > on
> >> > the
> >> > phone or email the customer with configuration Qs.
> >> >
> >> > Keep up the good work!
> >> > Tammy Todaro
> >>
> >>
> >>
>
>
>
date: Tue, 14 Feb 2006 14:14:55 -0800
author: tammy
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