Attachments will not come in to Smartphone.

Attachments will not come in to Smartphone.

I am running Exchange 2003 and direct pushing mail to Motorola Qs with 
Windows Mobile 5 smartphone edition. EAS does not give me the option to 
download attachments on the server or the phone. My users are really 
complaining about this. When you view the mail on the phone, it wouldn't 
apear that there is an attachment. Where am I going wrong here.

Thanks,
C Lewis

date: Wed, 16 Jan 2008 10:22:22 -0600 author: Curt Lewis am

Re: Attachments will not come in to Smartphone.

Have you checked your firewall and/or antivirus software to insure its not 
blocking or stripping the attachments?   Do attachment come through in 
Outlook?

-- 
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2008
Microsoft Certified Partner


"Curt Lewis" <clewis@tsihvac.nospam> wrote in message 
news:122DE659-C67A-4CEA-94D0-739F46828807@microsoft.com...
>I am running Exchange 2003 and direct pushing mail to Motorola Qs with 
>Windows Mobile 5 smartphone edition. EAS does not give me the option to 
>download attachments on the server or the phone. My users are really 
>complaining about this. When you view the mail on the phone, it wouldn't 
>apear that there is an attachment. Where am I going wrong here.
>
> Thanks,
> C Lewis

date: Sun, 20 Jan 2008 17:05:46 -0500 author: John Oliver, Jr. [MVP]

Re: Attachments will not come in to Smartphone.

Attachments come through to Outlook and to OWA. They simply do not go to the 
phones. There is no blocking by antivirus or firewall.

Thanks,
C Lewis
"John Oliver, Jr. [MVP]"  wrote in message 
news:OQCKcC7WIHA.6140@TK2MSFTNGP02.phx.gbl...
> Have you checked your firewall and/or antivirus software to insure its not 
> blocking or stripping the attachments?   Do attachment come through in 
> Outlook?
>
> -- 
> John Oliver, Jr
> MCSE, MCT, CCNA
> Exchange MVP 2008
> Microsoft Certified Partner
>
>
> "Curt Lewis" <clewis@tsihvac.nospam> wrote in message 
> news:122DE659-C67A-4CEA-94D0-739F46828807@microsoft.com...
>>I am running Exchange 2003 and direct pushing mail to Motorola Qs with 
>>Windows Mobile 5 smartphone edition. EAS does not give me the option to 
>>download attachments on the server or the phone. My users are really 
>>complaining about this. When you view the mail on the phone, it wouldn't 
>>apear that there is an attachment. Where am I going wrong here.
>>
>> Thanks,
>> C Lewis
>
>

date: Mon, 21 Jan 2008 10:50:48 -0600 author: Curt Lewis am

Re: Attachments will not come in to Smartphone.

This is very strange. I have the same phone (among others), and what I see 
is that Windows Mobile phones don't give me the option to prevent bringing 
an icon for the attachement. They always bring an icon, and when I click it 
the attachment is downloaded.

-- 
----
Helio Diamant
MS-MVP/Mobile Devices
Editor - PocketPCFreak.com



"Curt Lewis" <clewis@tsihvac.nospam> wrote in message 
news:122DE659-C67A-4CEA-94D0-739F46828807@microsoft.com...
>I am running Exchange 2003 and direct pushing mail to Motorola Qs with 
>Windows Mobile 5 smartphone edition. EAS does not give me the option to 
>download attachments on the server or the phone. My users are really 
>complaining about this. When you view the mail on the phone, it wouldn't 
>apear that there is an attachment. Where am I going wrong here.
>
> Thanks,
> C Lewis

date: Wed, 23 Jan 2008 14:52:45 +0200 author: Helio Diamant - MS-MVP/Mobile Devices

Re: Attachments will not come in to Smartphone.

I have noticed one thing that concerns me on the setup of active sync on the 
Exchange server. The sync folder is a subdirectory of the OMA folder in IIS 
and in Exchange System manager. I can change it in IIS, but can't seem to 
change it in System Manager. Should it be there, or could this be causing my 
lack of attachments? We don't get attachments in OMA either, but I assumed 
this was by design. We do attachments in Outlook and OWA.

Thanks again,
C Lewis
"Helio Diamant - MS-MVP/Mobile Devices"  
wrote in message news:ulz0Z7bXIHA.3688@TK2MSFTNGP04.phx.gbl...
> This is very strange. I have the same phone (among others), and what I see 
> is that Windows Mobile phones don't give me the option to prevent bringing 
> an icon for the attachement. They always bring an icon, and when I click 
> it the attachment is downloaded.
>
> -- 
> ----
> Helio Diamant
> MS-MVP/Mobile Devices
> Editor - PocketPCFreak.com
>
>
>
> "Curt Lewis" <clewis@tsihvac.nospam> wrote in message 
> news:122DE659-C67A-4CEA-94D0-739F46828807@microsoft.com...
>>I am running Exchange 2003 and direct pushing mail to Motorola Qs with 
>>Windows Mobile 5 smartphone edition. EAS does not give me the option to 
>>download attachments on the server or the phone. My users are really 
>>complaining about this. When you view the mail on the phone, it wouldn't 
>>apear that there is an attachment. Where am I going wrong here.
>>
>> Thanks,
>> C Lewis
>
>

date: Wed, 23 Jan 2008 08:14:35 -0600 author: Curt Lewis am

Re: Attachments will not come in to Smartphone.

First of all, don't change it, it is supposed to be like that.

Activesync in Exchange 2003 works through OMA.

Regarding attachments in OMA: I also cannot download them from there, 
despite the fact that I see their names at the end of the message. But this 
doesn't prevent me from downolading in the mobile device. So I guess there 
isn't much connection between the two in this issue.

Helio

-- 
----
Helio Diamant
MS-MVP/Mobile Devices
Editor - PocketPCFreak.com



"Curt Lewis" <clewis@tsihvac.nospam> wrote in message 
news:D05C913E-BCBA-4C98-8EAC-4CA75A4FC620@microsoft.com...
>I have noticed one thing that concerns me on the setup of active sync on 
>the Exchange server. The sync folder is a subdirectory of the OMA folder in 
>IIS and in Exchange System manager. I can change it in IIS, but can't seem 
>to change it in System Manager. Should it be there, or could this be 
>causing my lack of attachments? We don't get attachments in OMA either, but 
>I assumed this was by design. We do attachments in Outlook and OWA.
>
> Thanks again,
> C Lewis
> "Helio Diamant - MS-MVP/Mobile Devices"  
> wrote in message news:ulz0Z7bXIHA.3688@TK2MSFTNGP04.phx.gbl...
>> This is very strange. I have the same phone (among others), and what I 
>> see is that Windows Mobile phones don't give me the option to prevent 
>> bringing an icon for the attachement. They always bring an icon, and when 
>> I click it the attachment is downloaded.
>>
>> -- 
>> ----
>> Helio Diamant
>> MS-MVP/Mobile Devices
>> Editor - PocketPCFreak.com
>>
>>
>>
>> "Curt Lewis" <clewis@tsihvac.nospam> wrote in message 
>> news:122DE659-C67A-4CEA-94D0-739F46828807@microsoft.com...
>>>I am running Exchange 2003 and direct pushing mail to Motorola Qs with 
>>>Windows Mobile 5 smartphone edition. EAS does not give me the option to 
>>>download attachments on the server or the phone. My users are really 
>>>complaining about this. When you view the mail on the phone, it wouldn't 
>>>apear that there is an attachment. Where am I going wrong here.
>>>
>>> Thanks,
>>> C Lewis
>>
>>
>

date: Thu, 24 Jan 2008 09:04:56 +0200 author: Helio Diamant - MS-MVP/Mobile Devices