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date: Wed, 17 Oct 2007 10:34:41 +0100,    group: microsoft.public.exchange.mobility        back       


Calendar stops synchronising to Exchange?   
Unfortunately I don't remember the model of the Windows Mobile device in 
question, but we're finding that it stops synchronising its calendar to 
the Exchange server (SBS 2003 if it's relevant). It's not a general 
synchronisation issue because the Inbox is unaffected. Deselecting and 
reselecting Calendar in the Exchange server synchronisation options 
refreshes the data, but after a while it stops synchronising again. Has 
anyone else seen anything like this?
date: Wed, 17 Oct 2007 10:34:41 +0100   author:   Neil Rashbrook

Re: Calendar stops synchronising to Exchange?   
Any errors?  Check the event log on the SBS Server.  Is this happening to 
other WM5 devices as well?

-- 
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2008
Microsoft Certified Partner


"Neil Rashbrook"  wrote in message 
news:eQC9yDKEIHA.3884@TK2MSFTNGP05.phx.gbl...
> Unfortunately I don't remember the model of the Windows Mobile device in 
> question, but we're finding that it stops synchronising its calendar to 
> the Exchange server (SBS 2003 if it's relevant). It's not a general 
> synchronisation issue because the Inbox is unaffected. Deselecting and 
> reselecting Calendar in the Exchange server synchronisation options 
> refreshes the data, but after a while it stops synchronising again. Has 
> anyone else seen anything like this?
date: Wed, 17 Oct 2007 13:13:40 -0400   author:   John Oliver, Jr. [MVP]

Re: Calendar stops synchronising to Exchange?   
John Oliver, Jr. [MVP] wrote:

> Any errors?  Check the event log on the SBS Server.

No errors as such, but now you mention it there are lots of heartbeat 
warnings. The server is behind a D-Link router and I don't think its 
timeouts can be configured.

> Is this happening to other WM5 devices as well?

No other WM5 devices to compare with, sorry.
date: Thu, 18 Oct 2007 14:10:15 +0100   author:   Neil Rashbrook

Re: Calendar stops synchronising to Exchange?   
John Oliver, Jr. [MVP] wrote:

> Any errors?

There's no error code, but I was able to get hold of the device last 
week, and I tried deselecting and reselecting the calendar, but when I 
tried to synchronise it got about halfway through the calendar and then 
it just seemed to ignore the rest.
date: Mon, 22 Oct 2007 10:40:51 +0100   author:   Neil Rashbrook

Re: Calendar stops synchronising to Exchange?   
Try a Hard reset on the device.  I have seen this issue before and a good 
hard reset fixed it.

-- 
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2008
Microsoft Certified Partner


"Neil Rashbrook"  wrote in message 
news:eHhMm%23IFIHA.3548@TK2MSFTNGP06.phx.gbl...
> John Oliver, Jr. [MVP] wrote:
>
>> Any errors?
>
> There's no error code, but I was able to get hold of the device last week, 
> and I tried deselecting and reselecting the calendar, but when I tried to 
> synchronise it got about halfway through the calendar and then it just 
> seemed to ignore the rest.
date: Mon, 22 Oct 2007 21:46:32 -0400   author:   John Oliver, Jr. [MVP]

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